HP Integrity Servers with Microsoft Windows Server 2003 Release Notes v6.2

Device Drivers
Missing driver affects Virtual Machines
Issue The HP Integrity Baseboard Management Controller Device Driver must be
installed on all VMs for the HP Integrity VM Provider to function correctly on
these systems. The baseboard Management Controller driver (also known as
the HP Health Driver) automatically installs from the Support Pack and Reinstall
Media, or can be manually installed from the HP Smart Setup CD.
Servers All Integrity
Workaround To manually check for the IPMI driver open the Windows Device Manager by
right-clicking My Computer, and selecting Manage > Device Manager. The
IPMI is located under System Devices as the HP Baseboard Management
Controller IPMI Device (HP Baseboard Management Controller Interface Device
is an older name for this driver). If the driver is missing, install it from the HP
Smart Setup CD.
Drivers missing from Microsoft media
Issue If you installed the operating system from Microsoft media, you must also install
device drivers for the HP Integrity server for all devices displaying a yellow
exclamation mark (!) icon in the system device manager. These drivers are
available on the HP Smart Setup CD.
Servers All Integrity
Workaround To install a device driver from the HP Smart Setup CD:
1. Insert the HP Smart Setup CD in the server CD/DVD drive.
2. Read the End User License Agreement. If you agree to the terms of the
license agreement, click Agree to continue.
3. Run the Windows Device Manager, and click View > Devices by Type to
list the system devices.
4. Expand the Other devices entry. This displays a list of all devices whose
drivers were not found during installation of the operating system. Some
of these devices may have a specific name, while others appear as Unknown
Device. Each item is indicated by a small yellow exclamation mark icon
next to its name.
5. Right-click the first item, and select Update Driver from the context menu.
6. In the Hardware Update Wizard screen, select Install the software
automatically and click Next.
7. If a warning dialog appears stating the driver is not digitally signed, ignore
the message. This is not an issue. Click Next to continue.
8. When successful installation is indicated, click Finish.
Driver roll back causes crash
Issue If SecurePath software is installed and you attempt to roll back from the Storport
device driver to the SCSIport driver, the system crashes with a blue screen.
Servers All Integrity
Workaround This is an operating system bug. See the Microsoft Knowledge Base article
#903081, titled Storport Update at http://support.microsoft.com/?kbid=903081.
prlntss.sys installation issue
Issue
The U320 Event notification driver (prlntss.sys) does not install correctly
after a Support Pack installation following an operating system installation
Troubleshooting Common Issues 19