HP Integrity Servers with Microsoft Windows Server 2003 Release Notes v5.5

• HP Array Diagnostic Utility for Windows Server 2003 on Itanium-based
systems (CP006361, Hpadu.exe)
• HP StorageWorks FC-HBA Configuration Utilities by Emulex for Windows
Server 2003 Itanium-based systems (CP006084, HBAnyware.exe)
• HP StorageWorks FC-HBA Configuration Utilities by QLogic for Windows
Server 2003 Itanium-based systems (CP005831, SANSurferVer.exe)
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Workaround Access the component versions manually from the Support Pack, HP Smart
Setup CD, or by similar methods.
Another solution is to use https://127.0.0.1:2381 instead of
https://localhost:2381.
SMH fails to open
Issue If Internet Explorer is configured to browse through a proxy server and the
Bypass proxy server for local addresses checkbox is not selected, attempting
to connect to the local SMH (https://localhost:2381) fails with a Page
cannot be displayed error.
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Workaround Configure Internet Explorer to bypass the proxy server for local addresses as
follows:
1. In Internet Explorer, click Tools > Internet Options.
2. Click the Connections tab.
3. Click LAN Settings.
4. Under Proxy Server, select the Bypass proxy server for local addresses
checkbox.
Another solution is to use https://127.0.0.1:2381 instead of
https://localhost:2381.
Program terminates after error message
Issue If SMH is frequently installed and then uninstalled, or if the SMH service is
frequently stopped and then started again, the following error can be written
to the Windows application event log:
Faulting application smhstart.exe, version 2.0.0.103,
faulting module unknown, version 0.0.0.0, fault address 0x00000000
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Workaround In most cases, SMH still works normally even after this message appears.
However, in rare cases when SMH terminates after this message, you should
uninstall SMH, remove the%Windisk%\hp\hpsmh folder, and reinstall SMH.
Incorrect number of CPUs displayed in System Report
Issue
In the Cell Board Information section of the SMH System Report page, Number
of CPUs in Cell refers to logical CPUs. In the Partition Information section,
Total Number of Active CPUs also refers to logical CPUs. Physical CPUs
are displayed in the Processor Details section. The Processor Details section of
the SMH System Report might not reflect the actual number of CPUs recognized
and used by the operating system.
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Workaround View the correct CPU information in the Operating System section of the
Processor Utilization page.
Troubleshooting Common Issues 37