HP Integrity Servers with Microsoft Windows Server 2003 Release Notes v5.5
port connected to an MSA30 after a fresh operating system installation. The
problem does not occur if you install the operating system using Reinstall media,
or if the U320 is not used as a boot controller.
Servers All Integrity
Workaround Install the driver using the individual Smart Component only found on the
Software tab on your HP Smart Setup CD. Click the HP StorageWorks Event
Notification Driver for Ultra320 SCSI devices for Windows Server 2003 on
Itanium-based Systems link.
Extensible Firmware Interface (EFI) and EFI-based Setup Utility (EBSU)
I/O card firmware values display as unknown
Issue EBSU's Maintain Firmware feature displays some I/O card firmware values as
unknown in the Local version column. This occurs when the card firmware
does not return a data structure that EBSU recognizes because the card firmware
is configured for 32-bit systems, it lacks an EFI driver, or has corrupted firmware.
Servers All Integrity
Workaround Try flashing the card firmware to correct the problem. If the card still has
unknown values after flashing it and resetting the system, contact your local
support specialist or visit http://www.hp.com/support/itaniumservers for help.
QLogic HBA firmware and EFI driver revisions display incorrectly
Issue The EBSU Maintain Firmware feature and the SANsurfer FC HBA Manager
utility VPD tab might display QLogic HBA firmware and EFI driver values
incorrectly after the binaries have been updated. No functionality issues exist
because the binary itself is correctly flashed to the adapters Option ROM. For
this to occur, a QLogic multi-boot package must be first updated using
SANsurfer on a Windows IA64 system and then later updated in the EFI Shell
by EBSU. These separate events can occur hours or even months apart.
Servers All Integrity
Workaround Flash the QLogic multi-boot package again using SANsurfer on a Windows
system. The firmware and EFI driver values display correctly during the HBA
Power On Self Test (POST) while booting up. These values also display correctly
in the Option ROM section on the Information tab in the SANSurfer FC HBA
Manager utility.
EBSU displays incorrect CPU version
Issue EBSU might display an inconsistent CPU version in the system inventory due
to a system firmware issue.
Servers rx4640
Workaround
Run info cpu on the EFI shell, and check the Rev column for the specific CPU
module to determine the CPU version.
EBSU displays incorrect firmware version
Issue EBSU displays the Emulex 4 Gigabit cards (FC2143 and FC2243) firmware
version 2.10A10 as 2.10A1.
Servers sx2000, sx1000, rx8640, rx8620, rx7640, rx7620, rx6600, rx3600, rx2660
Workaround Run the Storage Adapter configuration for the Emulex card on EBSU. If the
configuration tool lists more than one card, select the intended card on the tool
and the firmware version is displayed correctly.
Troubleshooting Common Issues 25