HP Integrity Servers with Microsoft Windows Server 2003 Release Notes HP Part Number: 5992-0962 Published: December 2007 Edition: Enterprise Edition and Datacenter Edition
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Table of Contents About This Document.........................................................................................................9 Typographic Conventions......................................................................................................................9 HP Encourages Your Comments............................................................................................................9 1 Release 5.5 Overview.................................................................
Installation causes MSA 1500 driver to be flagged....................................................................27 Support Pack update generates errors.......................................................................................27 Inapplicable errors seen in kit update .......................................................................................27 Redundant entries seen in the Add/Remove Program..............................................................
VCRM unsupported components..............................................................................................38 VCRM fails to start.....................................................................................................................38 VCRM updates wrong support pack.........................................................................................38 Inaccurate VGA information displayed.....................................................................................
List of Tables 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 1-9 1-10 1-11 1-12 Components supported with Superdome sx1000 or sx2000.........................................................14 Components supported with rx8640.............................................................................................15 Components supported with rx8620.............................................................................................16 Components supported with rx7640.............................................
About This Document This document provides information to install and use Release 5.5. Audience These release notes are for the person who installs the product and for anyone using the product following installation. Organization This document is organized as follows: Chapter 1 (page 11) Provides overviews of the Server 2003 Enterprise and Datacenter editions and supported configurations.
1 Release 5.5 Overview This chapter provides the following information: • An overview of the Server 2003 Enterprise and Datacenter editions and supported configurations • Changes introduced in Release 5.5 • Software requirements • Supported components • Troubleshooting common issues System Configurations Microsoft® Windows® Server 2003, Enterprise Edition may be licensed for up to 8 processors, and Datacenter Edition may be licensed for up to 64 processors.
Model Features rx6600 • • • • • • • • 1-4 processors 192 GB memory capacity 8 PCI-X slots or 4 PCI-Express x8 slots and 4 PCI-X slots Two 1-Gb LAN ports vMedia vKVM support Hyper-threading support zx2 chipset rx4640 • • • • 1-4 processors 128 GB memory capacity 6 PCI-X slots Two 1-Gb LAN ports rx3600 • • • • • • • • 1-2 processors 96 GB memory capacity 8 PCI-X slots or 4 PCI-Express x8 slots and 4 PCI-X slots Two 1-Gb LAN ports Hyper-threading support zx2 chipset vMedia vKVM support rx2660 • • •
What’s New in Windows Solution 5.5 This release adds several new features, enhancements, and defect fixes to the Windows Integrity solution. Here are some of the highlights: • Support for HP Integrity BL870c blade servers with the following features: — Dual-Core Intel® Itanium® 9100 series processors, 4 sockets ◦ 1.4 GHz/12 MB, 533 FSB, 100W ◦ 1.6 GHz/18 MB, 533 FSB, 100W ◦ 1.6 GHz/24 MB, 533 FSB, 100W — — — Industry standard DDR2-SDRAM with 24 total DIMM slots Serial Attached SCSI (SAS) drives, 3 x 2.
Superdome (with sx1000 or sx2000 chipset) Table 1-1 Components supported with Superdome sx1000 or sx2000 Operating System • Windows Server 2003, Enterprise Edition with SP1/SP2 for Itanium-based Systems • Windows Server 2003, Datacenter Edition with SP1/SP2 for Itanium-based Systems LAN Adapter • • • • • • • SCSI Adapter • HP PCI Single Channel Ultra160 SCSI Adapter for Windows (A7059A) • HP PCI Dual Channel Ultra160 SCSI Adapter for Windows (A7060A) • HP PCI-X Dual Channel Ultra320 SCSI Host Bus Adapt
NOTE: The Superdome sx2000 server supports two Fibre Channel Adapters not currently supported by the other Superdome computers, the AB429A and AB379A described in the Fibre Channel Adapter section of the table.
NOTE: The rx8640 server supports multiple SA64xx cards connected to internal drives for either boot or for data. For example, one slot may hold a SA64xx card connected to two internal drives for boot, and another slot may hold a SA64xx card connected to two internal drives for data. Or, each card may be connected to two internal drives for data.
NOTE: The rx8620 server supports multiple SA53xx cards connected to internal drives for either boot or for data. For example, one slot may hold a SA53xx card connected to two internal drives for boot and another may hold a SA53xx card connected to two internal drives for data. Or, each card may be connected to two internal drives for data.
NOTE: The rx7640 server supports multiple SA64xx cards connected to internal drives for either boot or for data. For example, one slot may hold a SA64xx card connected to two internal drives for boot, and another slot may hold a SA64xx card connected to two internal drives for data. Or, each card may be connected to two internal drives for data.
NOTE: The rx7620 server supports multiple SA64xx cards connected to internal drives for either boot or for data. For example, one slot may hold a SA64xx card connected to two internal drives for boot and another slot may hold a SA64xx card connected to two internal drives for data. Or, each card may be connected to two internal drives for data.
rx4640 Table 1-7 Components supported with rx4640 Operating System • Windows Server 2003, Enterprise Edition with SP1 for Itanium-based Systems • Windows Server 2003, Datacenter Edition with SP1 for Itanium-based Systems LAN Adapter • • • • SCSI Adapter • HP PCI Single Channel Ultra160 SCSI Adapter for Windows (A7059A) • HP PCI Dual Channel Ultra160 SCSI Adapter for Windows (A7060A) HP PCI 1000Base-T Gigabit Ethernet Adapter for Windows (A7061A) HP PCI 1000Base-SX Gigabit Ethernet Adapter for Windows
Table 1-8 Components supported with rx3600 (continued) RAID Controller • HP PCI-X Single Channel Smart Array P600, SAS 3.0 (337972-B21) (consists of two MSA50 storage enclosures attached in series) (supported as accessory card and as core I/O.
Table 1-10 Components supported with rx2620 (continued) SCSI Adapter • HP PCI Single Channel Ultra160 SCSI Adapter for Windows (A7059A) • HP PCI Dual Channel Ultra160 SCSI Adapter for Windows (A7060A) • HP PCI-X Dual Channel Ultra320 SCSI Host Bus Adapter (A7173A) (supported as accessory card and as embedded core I/O) Fibre Channel Adapter • • • • HP StorageWorks 2 Gb Fibre Channel HBA (AB232A) HP StorageWorks 2 Gb, 64-Bit/133 MHz PCI-X-to-Fibre Dual Channel HBA (AB466A) HP StorageWorks 2 Gb, 64-Bit/133
NOTE: On rx1620, Windows Server 2003 supports 256 MB, 512 MB, 1 GB, and 2 GB DIMMS only. 4 GB DIMMs are not supported. When migrating from another OS to Windows Server 2003 on servers where 4 GB DIMMs are installed, replace the 4 GB DIMMs with supported DIMMs.
Device Drivers Missing driver affects Virtual Machines Issue Servers Workaround The HP Integrity Baseboard Management Controller Device Driver must be installed on all VMs for the HP Integrity VM Provider to function correctly on these systems. The baseboard Management Controller driver (also known as the HP Health Driver) automatically installs from the Support Pack and Reinstall Media, or can be manually installed from the HP Smart Setup CD.
Servers Workaround port connected to an MSA30 after a fresh operating system installation. The problem does not occur if you install the operating system using Reinstall media, or if the U320 is not used as a boot controller. All Integrity Install the driver using the individual Smart Component only found on the Software tab on your HP Smart Setup CD. Click the HP StorageWorks Event Notification Driver for Ultra320 SCSI devices for Windows Server 2003 on Itanium-based Systems link.
EBSU changes EFI Boot menu Issue Servers Workaround If EBSU runs from vMedia, it changes the EFI Boot menu Internal Bootable DVD to point to the vMedia device. sx2000, rx8640, rx7640, rx6600, rx3600, rx2660, HP Integrity BL860c Server Blade, HP Integrity BL870c Server Blade Using the EFI Boot Manager, chose Boot Configuration and modify the Internal Bootable DVD menu entry with the correct device path.
Fibre Channel Installation causes MSA 1500 driver to be flagged Issue Servers Workaround A yellow exclamation mark (!) might be displayed for the HP StorageWorks 1000/ MSA 1500 event notification driver after installing the Windows Server 2003 SP2 operating system using the 5.2 release reinstall media. All Integrity Using the Release 5.2 HP Smart Setup Media (SSM) CD, do one of the following: • Install the Support Pack (recommended).
Workaround This is not an error. HP is making the STORPORT driver the new default for Emulex 4Gb PCI-X 2.0 and PCI-Express HBAs because this driver offers improved performance and manageability features. However, if you are currently running the SCSIPort driver and want to continue using, you must: 1. Uninstall the STORPORT driver after using the Microsoft reinstall media or clear the Emulex Storport driver checkbox during the Support Pack update from the HP Smart Setup CD. 2.
HPVM Patches required on virtual machine guests Issue Servers Workaround Microsoft patches correct a compiler issue that can affect HPVM Windows virtual machine guests. These issues can manifest in various ways, including blue screens. All Integrity Ensure that you install all Microsoft patches and Quick Fix Engineering updates (QFEs) that are available on the current HP Smart Update media.
#919385 from the HP Smart Update media. Hyper-threading can then be re-enabled. Component times outs cause installation failure Issue Servers Workaround If a Smart Component takes longer than 15 minutes to install, the installation of the Support Pack most likely fails. This normally occurs in cases where the system has many cards, such as numerous NIC cards, installed. All Integrity Install the Smart Component separately, and then install the Support Pack.
Servers Workaround the F8 key to enter the configuration utility. When running the system in a headless configuration, pressing F8 does not display the configuration menu. All Integrity To transmit the correct ASCII string using these applications from a remote terminal, press the Esc key immediately followed (within 1 second) by the numeric value of the desired function key.
Servers Workaround All Integrity Use the command line interface for the most complete view of system status. The command line is active and displays status at all times prior to video initialization at power on, and at all times during the system operation. The command line is accessible through the Management Processor interface. NOTE: If you have a monitor connected directly to the system, the video does not go blank.
Servers Workaround Superdome, rx8620, rx7620 This is a program error in the System Management Homepage that has no operational impact. No user action is needed. PXE boot on Intel Dual Core Itanium systems Patch required to enable PXE boot Issue Servers Workaround A patch must be installed to RIS image-enable PXE boot on Intel Dual Core Itanium systems. All Integrity To install a device driver from the HP Smart Setup CD: 1. Download QFE 916860 from the Microsoft Web site. 2. Extract the ntkrnlmp.
Servers Workaround All Integrity Ignore these events, as they do not cause any problems or loss of data. There is no fix at this time. StorageWorks 43xx enclosures may cause errors Issue StorageWorks 43xx enclosures in a dual bus configuration with an Ultra3 Dual Bus I/O Module and a single power supply might report errors and fail the logical volumes when attached to Smart Array Controllers.
Workaround Currently the preferred methods for launching these tools are: • • For the ACU, click Start > Programs > HP System Tools > HP Array Configuration Utility XE from the Windows desktop. For the Insight Storage Agents, click HP Management Insight Agents from the System Management Homepage. Scroll to the Mass Storage section on the left panel, and click the desired controller.
6400 cannot be hot-replaced during error message display Issue The Smart Array 6400 controller cannot be hot-replaced when the following error message appears: The device ‘Smart Array 6400’ cannot be stopped because a program is still accessing it Servers Workaround All Integrity Restart the Storage Agents service and try to hot-replace the controller again.
• • • Servers Workaround HP Array Diagnostic Utility for Windows Server 2003 on Itanium-based systems (CP006361, Hpadu.exe) HP StorageWorks FC-HBA Configuration Utilities by Emulex for Windows Server 2003 Itanium-based systems (CP006084, HBAnyware.exe) HP StorageWorks FC-HBA Configuration Utilities by QLogic for Windows Server 2003 Itanium-based systems (CP005831, SANSurferVer.exe) All Integrity Access the component versions manually from the Support Pack, HP Smart Setup CD, or by similar methods.
Version Control VCRM unsupported components Issue VCRM does not support the following components: • • • • • • Servers Workaround HP Integrity Gigabit NC370 Series driver for Windows Server 2003 on Itanium-based systems Win/Linux 133MHz 10 Gbe SR Fiber Adapter Driver HP Integrity Gigabit Ethernet Dual-Port NIC Driver OpenSSH Services for HP Systems Insight Manager HP StorageWorks Fibre Channel Adapter Kit for the QLAxxxx STORPort Driver for Windows Server 2003 on Itanium-based systems HP StorageWorks FC-H
Workaround Follow these steps: 1. 2. 3. Connect remotely to the system and open the device manager. See if the display adapter has started without any problems. If no problems are reported for the display monitor, verify all cables are properly connected. If you are using a KVM or LCD monitor, the resolution, refresh rate, or both may be set too high for the monitor. Verify this is the problem by connecting a CRT monitor.
2 Installing Windows Server 2003 This chapter provides an overview of the Windows Server 2003 installation on HP Integrity servers using the HP Smart Setup CD and your licensed copy of Windows Server 2003. It is intended for system administrators with experience performing Windows installations. A more detailed description of the installation process is in the Smart Setup Guide located on the HP Smart Setup CD. The operating system can be installed from either a GUI or headless console.
2. If you choose to install from a GUI console you are prompted to specify server settings when the Windows setup is complete. Reinstallation Tasks If your HP Integrity server was purchased with a factory-installed operating system, HP provides an HP Reinstallation CD, which allows you to restore the server to its factory condition if necessary. Use this CD to perform the reinstallation.
• Enable greater than 256 interrupts (cell-based servers only) When using Windows Server 2003 on cell-based servers, the system on allows 256 interrupts. To overcome this limitation, apply QFE 900713, then add /EXTINTVEC to the boot options using NVRBOOT. • Disconnect all drives except the boot drive prior to OS installation Only the target operating system drive should be connected during installation. This ensures that the operating system is installed on the correct drive.
3 Product Support This chapter points you to documentation to help you work with Microsoft Windows Server 2003 on HP Integrity servers and to obtain the system firmware, drivers, and utilities applicable to Windows Server 2003. Technical Documentation Technical documentation for HP Integrity servers running Windows Server 2003 includes the following manuals in English and Japanese. These manuals are available on the HP Smart Setup CD and from the HP Integrity support Web site: http://www.hp.
Technical Support To keep your server up to date with the latest firmware, drivers, and utilities, visit the HP technical support web site periodically. Get Windows-specific firmware, drivers, and utilities To obtain the system firmware, drivers, and utilities applicable to Windows Server 2003: 1. 2. 3. 4. 5. 6. Go to http://www.hp.com/. Click Software & Driver Downloads.
