A7298A HBA Installation Guide

Troubleshooting
51Host Bus Adapter for Windows and Linux Installation Guide
Using The Event Viewer
The Windows SCSI driver verifies the condition of the HBA POST. If there is a
failure or a suspected failure, an error log entry is issued to the Windows Event
log.
Following is the procedure for viewing the event log.
From the Main menu:
1. Double-click or choose the Administrative Tools program group.
2. Double-click or choose the Event Viewer. The display shows a list of discrete
events specifying the source name:
■ For Windows NT, specify LPGNDS35
■ For Windows 2000 or Windows Server 2003, specify CPQKGPSA.
3. Double-click any event with the source name.
4. Change the data view from Bytes (default) to Words.
5. Examine the entry at offset 0x10: if the low byte = En, match the low byte
with the error found in Table 5, Windows NT SCSI Port Error Log. Table 6
and Table 7 list CmdStat values and Parameter error values.