Setup and Install

Table 2-7 Critical error messages (continued)
Error Message Suggested Actions
The SMTP server didn't accept the e-mail message because
it was too big
Reduce the e-mail size limit in DSS to a number less than
the limit that is configured at the SMTP server.
A disk file was not downloaded to the [device IP] printer Remove the device (indicated by the TCP/IP address) and
add the device back again to DSS.
Use the Activity Log in the Configuration Utility
The Activity Log monitors Digital Sending activities. This log is stored in the SQL database.
Figure 2-9 Activity Log
Clearing the log is useful when troubleshooting problems. After the log is cleared, entries reflect only
the current conditions. Clearing the log is also useful when major configuration changes are made.
The following events are recorded in the activity log:
●
Each Digital Sending job (all types of destinations)
●
Shutdown and restart events
●
Success or failure of an activity
●
Deletion of any address-book contents
ENWW
Features
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