Setup and Install

After a user provides valid credentials, DSS uses this information to match an attribute in the LDAP
database. After the match is made and the user is identified in the database, the user e-mail address
is retrieved by using another database attribute.
Novell
This method integrates with Novell Directory Services. This method is only available if the Novell
Client software is installed on the DSS server.
Notification
This section contains the following topics:
●
Errors, warnings, and information
●
Fax and job notifications
Errors, warnings, and information
This section contains the following topics:
●
Understanding critical error notifications
●
Use the Activity Log in the Configuration Utility
●
Using the log for an individual device
Understanding critical error notifications
Select the Notify administrator of critical error check box on the General tab of the Configuration
Utility to receive e-mail messages when critical errors occur. The subject line of these e-mail
messages reads: DSS – Critical Error Notification. The e-mail message body reads as follows:
“The DSS server [server TCP/IP] incurred a critical error [error message]. This error might require
administrative action.”
Table 2-7 Critical error messages on page 26 lists some of the critical-error messages that might be
sent.
Table 2-7 Critical error messages
Error Message Suggested Actions
Insufficient disk space to allow job Check available disk space on the DSS server. In some
high-usage environments where numerous devices are
configured in DSS, several gigabytes of free disk space
might be required during peak usage periods.
Firmware has not been upgraded on device This message should be seen only when older devices are
managed by DSS. Remove the device from the configuration
and add it back again.
A notification message was not printed on the [device TCP/
IP] printer
Verify that DSS can communicate with the device that is
indicated in the message.
Address Book checking terminated with a severe corruption
indication
Call HP Support or an authorized service provider. The
Address Book might need to be rebuilt.
26 Chapter 2 Theory of operations ENWW