Setup and Install

Table 4-2 Device control-panel messages (continued)
Message Description and actions
E-mail Gateway is not responding. Contact
administrator.
An e-mail gateway is configured, but is not responding.
1. Verify that the SMTP server is running.
2. Select another SMTP server.
3. Verify that the SMTP server and the device are
connected to the network.
4. Restart the computer on which the DSS service is
installed.
E-mail Gateway rejected the job because of the
addressing information. Job failed.
Correct the e-mail address and send the job again.
Error executing Digital Send job. Job failed. A transmission error occurred while the device was sending
a digital-send job.
1. Try sending the job again.
2. Check the activity log in the Configuration Utility for
details about the error.
3. Restart the DSS service.
4. Restart the computer on which the DSS is installed.
HP Digital Sending: Delivery Error Try sending the job again. If problems continue, check the
network connection and contact the network administrator.
LDAP Server is not responding. Contact administrator. 1. Verify that the LDAP server is running.
2. Select another LDAP server.
3. Verify that the LDAP server and the device are
connected to the network.
4. Try sending the job later.
Login failed. Please try again. The information that the user typed for authentication
resulted in a failure to login (the username or password, or
both, was invalid).
Try the login again. Make sure that the username and
password are valid and that they have been typed correctly.
NOTE: The username and password are case-sensitive.
Network connection required for Digital Sending.
Contact administrator.
The device was unable to communicate over the network.
1. Verify that the device is connected to the network.
2. Verify the status of the network.
ENWW
Control panel messages
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