Reference Guide

150 HP Media Center PC Reference Guide
PC Hardware, Operating System, and Other Hardware
Problem Possible solution
My remote control
does not work.
■ Make sure that the two AA alkaline batteries for the remote control
are charged and installed correctly.
■ Make sure the remote control sensor is plugged into a USB port on
the PC.
■ Make sure the front of the remote control sensor (IR Receiver) is not
blocked.
■ Point the remote control within a 45-degree angle range and less
than 26 feet (8 meters) away from the remote sensor.
■ If a pressed key repeats itself or sticks, unplug the remote sensor from
the USB connector, wait 1 minute, and plug the remote sensor back
in. Try altering the lighting conditions in the room or moving the
location of the remote sensor if this continues.
■ Press the Enter button on the remote control after changing a
channel.
■ Point the remote control toward the remote sensor, and press a
button. A faint red light should appear on the remote sensor. If the
light appears, then the problem is probably in the Media Center
software. Close Media Center, restart the PC, and then open Media
Center again.
■ If the remote control works in Media Center but not when changing
channels, you may need to reconfigure the Media Center software
settings for the cable set-top box or satellite receiver.
Media Center is not
recognizing my
external device.
For Media Center to recognize your portable device such as a mass
storage device, USB drive, music storage device, or other, you must
change the device settings. To do this:
1 Connect your device.
2 Open Media Center by pressing the Media Center Start button
on the remote control.
3 Select More Programs, and then select Sync to Device.
w
Your system is
provided with a
voltage select switch
for use in a 115-VAC
or 230-VAC power
system. The voltage
select switch has
been pre-set to the
correct voltage
setting for use in
the particular
country/region
where it was initially
sold. Changing the
voltage select switch
to the incorrect
position can damage
your PC and void any
implied warranty.