Reference Guide

Troubleshooting 149
Troubleshooting
Troubleshooting Problems and Finding Solutions
For help on general and miscellaneous problems
you may be experiencing with the PC, refer to the
following pages for possible solutions. Look up the
description of the problem and try the solution listed.
For more detailed information, press the Help button
on your keyboard, or click Start on the taskbar and
select Help and Support.
For online support, go to the Microsoft or
HP Support Web site at:
http://www.hp.com/support
PC hardware and operating system
For hardware-related troubleshooting topics such as
the remote control, CD or DVD drive problems,
operating system messages, see“PC Hardware,
Operating System, and Other Hardware” on
page 150.
Music
For music-related troubleshooting topics, such as
playback or adding music files or playlist problems,
see “Music” on page 152.
Pictures
For picture-related troubleshooting topics, see
“Pictures” on page 160.
Television, Guide, recording TV
For TV related troubleshooting topics such as
recording live TV, adding channels, Guide
problems, see “Television, Guide, Recording TV” on
page 154.
Video/DVD
For video/DVD related troubleshooting topics such
as video or display problems or errors, see “Video/
DVD: Video or Display Problems or Errors” on
page 158.
Burning CDs or DVDs
For burning CDs or DVDs related troubleshooting
topics, see “Burning CDs or DVDs” on page 160.
n
If you need
more information
about using or
troubleshooting
Media Center, refer
to the Media Center
Help files or
the Help and
Support files in
the Start menu.