Reference Guide

Troubleshooting 153
My songs do
not appear in
Media Center.
See “Adding Music to the iTunes music Library” on page 54 and
“Adding Music to My Music Library” on page 59.
Make sure your songs are in the correct audio format. See the Help in
iTunes or Windows Media Player to find out which formats are
supported.
Close and open Media Center to refresh the display.
Check that the Windows Media Player setting for Access rights of other
applications is not set to No access. It must be set to Read only or Full
access for your music files to appear. Refer to Windows Media Player
and iTunes Help for more information.
I cannot create a
playlist in My Tunes
or My Music in
Media Center.
You must open iTunes or Windows Media Player with your keyboard
and mouse to create playlists. After you create your playlists, you can
access them with the remote control in Media Center.
To create a playlist in iTunes, see “Creating a Playlist with iTunes” on
page 56.
To create a playlist in Windows Media Player, see “Creating a Playlist
in My Music” on page 64.
My CD titles are
missing; they say
Track 1, Track 2, etc.
iTunes and Windows Media Player display CD information if your PC is
connected to the Internet. Some CDs may not have information in the
iTunes or Windows Media Player database.
If you cannot get the song information for a CD, you can enter the
information from within iTunes or Windows Media Player. Refer to the
Help menu in iTunes or Windows Media Player for more information.
My Music Library in
Media Center
disappeared.
If you are upgrading to Windows XP Media Center Edition Update
from a previous version of Media Center, your Media Library may be
deleted. You must rebuild your music library in Windows Media Player
or use the Add Music menu in Media Center. This may take up to 60
minutes, depending on the size of your library.
Problem Possible solution