Reference Guide

Watching and Recording TV Programs 39
About Recording Errors
A recording error means that a program scheduled
to record is not recorded. This can occur for several
reasons. If your PC is turned off and not in standby
mode during the time the program is scheduled to
record, or if there is a recording conflict with
another scheduled program, a recording error
occurs. If you are watching live TV when the
program is scheduled to record and decline the
prompt to change channels, a recording error
occurs.
Common recording errors
Viewing recording errors
1 Press the Media Center Start button on
the remote control; select My TV.
2 Select Recorded TV.
3 Select Scheduled.
4 Select History.
n
For more
information about
troubleshooting
the recording
conflicts, refer to
Media Center Help.
Recording error Description of error
Redundant Program already exists in Recorded TV library or has been recorded
and deleted in the past eight weeks.
Missed PC was turned off during scheduled recording time.
Conflict Another program was scheduled to record at the same time.
Canceled You selected Don’t record on the Program Info menu and canceled the
recording.
Repeat In Advanced Record, you selected First Run only for a series recording
so any programs in a series that are not first run are not recorded.
Error Unknown technical error:
■ Media Center failed to start the recorder.
■ TV signal was lost.
■ Failed communication with the set-top box.
Not enough space Hard disk drive is too full.
Deleted You deleted the program.
Not recorded Program was not recorded because of recording conflict or because of
other error.
Partial Part of the program was recorded.