McDATA® 4Gb SAN Switch for HP p-Class BladeSystem Installation Guide (AA-RW1XC-TE, November 2006)

44 Diagnostics and troubleshooting
Exiting maintenance mode (option 0)
The Exit option ends the current login session. Enter the maintenance mode account name and password
(prom, prom) to log in again. Momentarily press and release the Maintenance button, or power cycle the
switch to return to normal operation.
Unpacking the firmware image file in maintenance mode (option 1)
The Image Unpack option unpacks and installs new firmware when the current firmware has become
corrupt. Before using this option, you must load the new firmware image file onto the switch. To install new
firmware using this option:
1. Place the switch in maintenance mode as described in ”Recovering a switch using maintenance mode”
on page 43.
2. Use FTP to load a new firmware image file onto the switch. See the Image command in the McDATA
4Gb SAN Switch for HP p-Class BladeSystem command line interface guide for an example of how to
load the image file using FTP. Close the FTP session.
3. Enter the following command using the default IP address 10.0.0.1 to establish a Telnet session with
the switch.
telnet 10.0.0.1
4. Enter the maintenance mode account name and password (prom, prom).
Switch login: prom
Password:xxxx
5. Enter 1 from the maintenance menu. When prompted for a file name, enter the firmware image file
name.
Image filename: filename
Unpacking ’filename’, please wait...
Unpackage successful.
6. Enter 7 to reset the switch and exit maintenance mode.
Resetting the network configuration in maintenance mode (option 2)
The Reset Network Config option resets the network properties to the factory default values and saves them
on the switch.
Restoring factory user accounts in maintenance mode (option 3)
The Reset User Accounts to Default option restores the password for the admin account name to the default
(password) and removes all other user accounts from the switch.
Copying log files in maintenance mode (option 4)
The Copy Log Files option copies all log file buffers to a file on the switch named logfile. You can use
FTP to download this file to the management workstation. You must download logfile before resetting
the switch.
Removing the switch configuration in maintenance mode (option 5)
The Remove Switch Config option deletes all configurations from the switch except the default
configuration. This restores switch configuration parameters to the factory defaults except for user accounts
and zoning.