User Manual

Troubleshooting208
The LUN Management box is
displayed as empty.
Verify that the application has finished collecting LUN
data before opening the LUN Management dialog box.
On Symmetrix systems:
• Verify that the WideSky API is not installed on the
system running the HAFM appliance.
• Verify that the SYMAPI server is running and can be
contacted from the system running the HAFM
appliance.
• Verify that the system running the SYMAPI server is
running and is connected to a Symmetrix port
through in-band.
Table 27 Address problems and resolutions (continued)
Problem Resolution