LASERJET PRO 200 COLOR Software Technical Reference M251n M251nw
HP LaserJet Pro 200 color M251n Printer Software Technical Reference
Copyright and License Trademark Credits © 2012 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Table of contents 1 Document and product basics ........................................................................................... 1 Purpose and scope ................................................................................................................... 2 Software availability and localization ......................................................................................... 3 In-box printing-system software CD ...................................................................
Advanced tab features ............................................................... 19 Printing Shortcuts tab features ..................................................... 23 Paper/Quality tab features ......................................................... 27 Effects tab features .................................................................... 33 Finishing tab features ................................................................. 39 Color tab features ..........................................
Printing .................................................................................... 74 PCL5 ....................................................................................... 75 PostScript ................................................................................. 75 Networking tab ........................................................................................ 75 Network Summary ..................................................................... 76 IPv4 Configuration ........
HP USB EWS Gateway ........................................................................... 117 HP Utility for Mac ................................................................................... 117 Open the HP Utility .................................................................. 118 HP Utility toolbar ..................................................................... 118 Supplies Status ........................................................................ 119 Device Information ..........
List of tables Table 1-1 Software CD supported languages ........................................................................................... 3 Table 1-2 Supported discrete driver languages ......................................................................................... 5 Table 1-3 Installer component languages ................................................................................................. 6 Table 1-4 Documentation languages .........................................
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List of figures Figure 2-1 Incompatible print settings warning ........................................................................................ 18 Figure 2-2 Incompatible Print Settings dialog .......................................................................................... 19 Figure 2-3 Advanced tab ..................................................................................................................... 20 Figure 2-4 Printing Shortcuts tab ..............................
x Figure 2-33 HP Device Toolbox, Print tab – Printing page ........................................................................ 74 Figure 2-34 HP Device Toolbox, Print tab – PCL5 page ........................................................................... 75 Figure 2-35 HP Device Toolbox, Print tab – PostScript page ..................................................................... 75 Figure 2-36 HP Device Toolbox, Networking tab – Network Summary page ....................................
Figure 2-74 Software installation — Connection Type screen for network connected installation ................. 100 Figure 2-75 Software installation — Network Product(s) Found screen ..................................................... 101 Figure 2-76 Software installation — Connection Type screen for wireless connected installation ................. 101 Figure 2-77 Software installation — Connect USB screen for wireless connected installation ......................
Figure 3-22 Mac installation — Installation Options screen .................................................................... 134 Figure 3-23 Mac installation — Password popup .................................................................................. 134 Figure 3-24 Mac installation — Progress bar ........................................................................................ 135 Figure 3-25 Mac installation — Setup Assistant screen .................................................
1 ENWW Document and product basics ● Purpose and scope ● Software availability and localization 1
Purpose and scope This software technical reference (STR) provides information about and troubleshooting tips for the printing-system software for the product. This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and end users, as appropriate.
Software availability and localization This section provides information about the availability of the product printing-system software and related software and firmware. Printing-system software on a CD is available from HP fulfillment centers. In-box printing-system software CD The software CD contains a variety of files for installing the printing-system software on the computer.
Table 1-1 Software CD supported languages (continued) 4 Language Two-letter abbreviation HP-preferred name File designation Croatian HR Hrvatski HRWW Czech CS Cestina CSWW Danish DA Dansk DAWW Dutch NL Nederlands NLWW English EN English ENWW Finnish FI Suomi FIWW French FR Francais FRWW German DE Deutsch DEWW Greek EL Greek ELWW Hebrew HE Hebrew HEWW Hungarian HU Magyar HUWW Italian IT Italiano ITWW Japanese JA Japanese JAWW Korean KO Korean KOWW
Driver languages The product provides discrete driver support in the following languages.
Installer languages The product provides installer component support in the following languages.
Documentation languages The product provides documentation in the following languages.
To view the product support Web site, complete the following steps. 8 1. In the main screen of the installer, click the More Options button, and then click the Documentation button. 2. Click the HP Help and Learn Center button. 3. In the HP Help and Learn Center screen, click the Web Support tab, and then select the product model number.
2 Windows® software description and installation Introduction The product comes with software and installers for Microsoft Windows® and Apple Computer, Inc., Mac systems. Linux and UNIX systems are supported, and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system.
Install overview The printing-system software CD contains the product software. The printing-system software can also be installed when the product is connected to the computer through Smart Install. For all supported operating systems, each install option presents a series of screens that guide you through the installation process.
Smart Install will begin when the USB cable is connected.
CD installation and HP Smart Install installation Supported operating systems for Windows® The product comes with software for the following Windows operating systems: Full support ● Windows® 7 (32-bit and 64-bit) ● Windows Vista® (32-bit and 64-bit) ● Windows® XP (32-bit, Service Pack 2) Basic print components only 12 ● Windows® XP (64-bit) ● Windows® Server 2003 (32-bit, Service Pack 1 and above) ● Windows® Server 2008 and 2008 R2 (32-bit and 64-bit) Chapter 2 Windows® software description a
Installation for software components from the Web Supported operating systems for Windows® The product Web site contains software for the following Windows® operating systems.
HP LaserJet software components for Windows® Installer The Installer is a Windows–only software component that provides an installer for the driver files, connects the product to the user's PC, installs software components, launches configuration utilities, and provides links to web sites or documentation. Uninstaller The uninstall program removes files and folders that were installed when the printing-system software was originally installed on the computer.
NOTE: For a list of supported print drivers, updated HP printing-system software, and product-support information, go to: www.hp.com/support/ljcolorm251series The Windows® XP, Windows® Server 2003, Windows® Server 2008 and 2008 R2, Windows Vista®, and Windows® 7 operating systems support the HP PCL 6, PCL 5 Universal Print Driver, and PS Emulation Universal Print Drivers. If you are using an HP print driver in a Windows® environment, follow these steps to find driver-version information: 1.
The appearance and names of the driver tabs can vary, depending on the operating system. These driver settings apply only while that software program is open. You can control the drivers directly from the Printers folder. Here you have access to two sets of driver tabs: the Printing Preferences tabs and the Properties tabs. The settings that you make on the Printing Preferences driver tabs control the driver default settings for each user profile.
Printer Properties driver tabs This set of tabs controls the driver behavior and driver connections. To gain access to the Printer Properties tabs, follow these steps: 1.
NOTE: Constraint messages are limited, and the underlying software architecture might accept some settings that are illogical or impossible for the product to perform. Sending a job with incompatible settings can lead to unexpected results. If print jobs do not print as expected, check the product documentation for the product capabilities. In supported Windows® operating environments, some technically invalid print-driver configurations result in warning messages.
Figure 2-2 Incompatible Print Settings dialog To resolve the conflicting settings, click the Restore my previous settings option, and then click the OK button. The driver resets the conflicting control back to its previous state. If you want to keep the conflicting setting, click the Keep this setting, and I will change it later option, and then click the OK button. NOTE: In this example, the conflict can be resolved manually.
Figure 2-3 Advanced tab The Advanced tab contains the following controls: ● Paper/Output ● Graphic ● Document Options Paper/Output The Paper/Output setting contains the following controls: ● Copy Count setting ● Collated selection Copy Count Use this control to set the number of copies to print.
Collated Use this control to collate printed copies. Graphic The Graphic setting contains the following controls: ● Image Color Management settings ● True Type Font settings Image Color Management This control lists the available Image Color Management (ICM) options used for printing color graphics.
Printer Features The Printer Features setting contains the following controls: ● Print All Text as Black The feature is Disabled by default. When Enabled is selected, the driver prints all text as black regardless of the original document text color. Color text is printed as black, except for white text, which remains white. (White text is a reliable method of printing reverse typeface against a dark background.
Printing Shortcuts tab features ● Use defined printing shortcuts ● Create a custom printing shortcut NOTE: The Printing Shortcuts tab is located on the Printing Preferences tab set. Use the Printing Shortcuts tab to store specific combinations of driver settings for easy use. The following figure shows the Printing Shortcuts tab. Figure 2-4 Printing Shortcuts tab The Printing Shortcuts tab saves commonly used driver settings under a shortcut name.
● General Everyday Printing ● Envelopes ● Cardstock Heavy ● Labels ● Transparencies ● EcoSMART Settings ● Snapshot Photos ● Glossy/Presentation Factory Defaults The Factory Defaults are as follows: ● Paper sizes: Letter (This setting changes according to country/region.
Paper source The following options are available: ● Automatically Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 Paper type The Paper type setting is a drop-down menu that lists all the supported paper types. For detailed information on the supported paper types, see the user guide.
Envelopes These settings are automatically selected: ● Paper sizes: Envelope #10 ● Paper source: Automatically Select ● Paper type: Envelope ● Color options: Color Cardstock Heavy These settings are automatically selected: ● Paper sizes: Letter (This setting changes according to country/region.
● Paper type: Unspecified ● Print on both sides: Yes, flip over ● Pages per sheet: 1 Page per sheet ● Color options: Color Snapshot Photos ● Paper sizes: Letter (This setting changes according to country/region.) ● Paper source: Automatically Select ● Paper type: HP Brochure Glossy 200g ● Color theme: Photo (sRGB) Glossy/Presentation ● Paper sizes: Letter (This setting changes according to country/region.
Figure 2-5 Paper/Quality tab The Paper/Quality tab contains the following control sets: ● Paper Options ● Document preview image ● Print Quality Paper Options The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the pages of the document.
● Special pages Paper sizes The Paper sizes setting is a drop-down menu that lists all of the supported paper sizes. When you move the mouse over the dimensions label, the mouse cursor changes from an arrow to a gloved hand. Click the dimensions label to toggle between English and metric units.
Paper size The width and height values can be changed by typing numeric strings into the edit boxes in the Paper Size group box. Any entry that is greater than the maximum limits of the width and height control is rounded down to the maximum valid entry, while any entry that is smaller than the minimum limits of the width and height control is rounded up to the minimum valid entry. If units are in millimeters, the custom paper-size range minimum is the limit rounded up to the nearest whole millimeter.
The default setting is Unspecified. If you select a setting other than the default, make sure that the correct paper type is loaded in the tray that you selected in the Paper source setting. When you change the print-driver setting to a paper type that is not currently loaded in the product, a control-panel message appears that prompts you to load the paper type or select another tray. Special pages To specify special pages to be used, click the Settings button under the Special Pages list.
NOTE: The same type of paper is used for the entire print job. When you change the type and source of the paper and covers, the settings remain configured until you close the software program. Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up.
The Gloss Level drop-down menu contains the following resolution options. ● Default ● Best ● Standard Effects tab features NOTE: The Effects tab is located on the Printing Preferences tab set. Use the Effects tab to create unique paper effects such as scaling and watermarks. The following figure shows the Effects tab.
Resizing Options The Resizing Options group box consists of the following controls: ● Actual size (default) ● Print document on ● Scale to fit ● % of actual size Actual size Actual size is the default setting. It prints the document without changing the document size. Print document on Click the Print document on option to format the document for one paper size and then print the document on a different paper size, with or without scaling the image to fit the new paper size.
The limits of the range are from 25% to 400%, and any values outside the range are adjusted to those limits as soon as the focus is removed from the control (that is, when the Tab key is pressed or another control is selected). Any change to the scale also changes the page preview, which increases or decreases from the upperleft corner of the preview. The slider bar controls the scale directly.
● Draft ● SAMPLE The Watermarks feature can be configured using the Driver Configuration Utility. If the [Username] watermark is selected, the driver will use the network username of the logged in user for the watermark. The drop-down menu shows alphabetically sorted watermarks that are currently available on the system, plus the string "(none)," which indicates that no watermark is selected. This is the default setting. Any watermark that is selected from this list appears in the preview image.
Watermark Message The Watermark Message is also the name that identifies the watermark in the Current Watermarks list, except when more than one watermark has the same message. For example, you might want several different watermarks with the message DRAFT, each with a different typeface or font size. When this occurs, the string is appended with a space, a pound sign, and a number (for example, Draft #2).
The default Shading setting for new and preset watermarks is Very light. The following range of shades is available from the Shading drop-down menu: ◦ Lightest ◦ Very light (default) ◦ Light ◦ Medium light ◦ Medium ◦ Medium dark ◦ Dark ◦ Very dark ◦ Darkest These values represent the intensity of the gray that is used. Select Light to produce a lightly saturated gray watermark. Select Lightest to produce the lightest shade of watermark. Select Darkest to produce a black watermark.
Table 2-1 Font Attribute settings for new and preset watermarks (continued) Setting New watermark Preset watermark Size 80 Varies by language Style Regular Regular Click the OK button to accept all of the changes that have been made in the Watermark Details dialog box. Clicking the Cancel button does not cancel all of the changes.
● Document Options ● Document preview image ● Orientation Document Options The Document Options group box contains the following controls: ● Print on both sides (manually) ● Flip pages up ● Booklet layout ● Pages per sheet ● Print page borders ● Page order Print on both sides (manually) The default setting for the Print on both sides (manually) option is off (not selected).
Manually printing on the second side of a page is available when you are using the HP PCL 6 print driver. Select the paper type that corresponds to the paper that you are using for the print job.
Figure 2-8 Print on Both Sides Instructions dialog box When you have completed the steps that appear in the dialog box, the second half of the print job prints on the back side of the stack of paper. The driver does not require the program to specifically support odd- and even-page printing, because the driver coordinates this function. Flip pages up Use the Flip pages up check box to specify the duplex-binding option. By default, the Flip pages up check box is not available.
Booklet layout The Booklet layout drop-down menu, visible when Print on both sides is selected, offers choices that are based on the current paper size. The default setting for the Booklet Printing drop-down menu is Off. The other settings have the following format, where [paper size] depends on the paper size that is set on the Paper/Quality tab: ● Left binding ● Right binding When you select Left binding or Right binding, the document preview image changes to show the location of the binding.
● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet NOTE: When you select an option other than 2 pages per sheet, booklet printing is unavailable. Related controls indented beneath Pages per Sheet are Print page borders and Page order, which become active when Pages per sheet is greater than 1. Print page borders Print page borders sets a line around each page image on a printed sheet to help visually define the borders of each logical page.
NOTE: Nearly all software programs establish the orientation for the printed page, so the page orientation in the driver is useful only for the few software programs that do not set an orientation. The Orientation group box contains the following options: ● Portrait. The top edge of the document is the shorter edge of the paper. ● Landscape. The top edge of the document is the longer edge of the paper. ● Rotate by 180 degrees.
Figure 2-9 Color tab The Color tab contains the following sets of controls: ● Color Options ● Color Themes ● Document preview image ● HP EasyColor NOTE: Color Options and Color Themes settings are only available when HP EasyColor is not selected. Color Options Use the Color Options group box to adjust the independent color controls. The settings affect the print job color rendering and print quality.
● Settings button (Click this button to open the Color Settings dialog box.) ● Print in Grayscale check box Automatic Use the Automatic option for color settings that automatically fine-tune the printed output. The Automatic color settings provide high-quality output while maintaining product performance for most color printing needs. Manual To change the color settings, select the Manual option, and then click the Settings button. The Color Settings dialog box appears.
● Maximum is the most aggressive trapping setting. Adaptive halftoning is on for this setting. ● Off turns off both trapping and adaptive halftoning. Halftone Halftone options affect the resolution and clarity of the color output. It is possible to select halftone settings for text, graphics, and photographs independently. The two halftone options are Smooth and Detail. ● The Smooth option provides better results for large, solid-filled print areas.
Colors are matched to optimize the RGB colors on the screen and to provide vivid images and graphics. Vivid (sRGB) The Vivid (sRGB) feature instructs the printer to increase the color saturation in the midtones. Less colorful objects are rendered more colorfully. This value is recommended for printing business graphics. Photo (sRGB) Select Photo (sRGB) to enhance documents in which the content is mainly bitmap images, such as .GIF or .eps files.
HP EasyColor The HP EasyColor feature automatically improves mixed-content documents that are printed from Microsoft Office programs. By default, the HP EasyColor check box is checked. Services tab features NOTE: The Services tab is located on the Printing Preferences tab set. The Services tab is shown in the following figure.
Internet Services The Internet Services group box contains the Select a destination drop-down menu with the following selections: ● Online diagnostic tools. Download diagnostic tools ● Support and troubleshooting. This is the main Web site for product support. ● Product manuals. View or download product manuals. ● Check for driver updates. Automatically check your print drivers to see whether the correct and most up-to-date print drivers are installed.
● Installable Options Form to Tray Assignment A network administrator can use Form to Tray Assignment to specify the paper size in each input tray. The product supports more than one source of paper. You can assign a form (which defines the paper size and margins) to each paper source. When a form is matched to a source, you can select the form when you print. The product prints from the tray to which that form is assigned.
Installing external fonts Follow these steps to install external fonts. 1. Depending on your operating system, click the Start button and then do one of the following to find the list of installed printers: ● Click Devices and Printers or Printers and Faxes ● Click Control Panel and then click Printers, or first click Hardware and Sound, and then click Printers ● Click Settings, and then click Printers or Printers and Faxes 2. Right-click the name of the product. 3.
7. Select the fonts that you want to remove, and then click Remove. The fonts are removed. 8. Click OK to close the HP Font Installer dialog box. Installable Options Items under Installable Options are automatically populated and their default settings are set when the driver is installed. The product has printing options that you can install and configure in this section.
Printer Memory Specifies the amount of memory in the product. Job Separator Use this control to specify whether a print job identifier page should be printed between print jobs. This setting is disabled by default. About tab features NOTE: The About tab is located on the Printer Properties tab set. The About tab provides detailed information about driver component versions.
Some accessories that are automatically discovered and configured include the duplexing unit, optional paper trays, printer hard disk, and dual inline memory modules (DIMMs).
NOTE: Depending on which settings were updated, the Update Now feature might change the configuration information that displays on the print-driver tabs, instead of (or in addition to) changing the information on the Device Settings tab. NOTE: The Update Now feature is not supported in environments where shared Windows® XP clients are connected to Windows® XP hosts. To activate the Update Now feature, follow these steps: 1.
Basic fonts Microsoft Windows software includes these basic fonts, which can be used with any HP printing product: ● Arial ● Courier New Italic ● Times New Roman Italic ● Arial Italic ● Courier New Bold ● Times New Roman Bold ● Arial Bold ● Courier New Bold Italic ● Times New Roman Bold Italic ● Arial Bold Italic ● Symbol ● Wingdings ● Courier New ● Times New Roman HP ePrint With HP ePrint , you can print anywhere, anytime, from a mobile phone, laptop, or any other mobile device.
The default interval for the HP Update program is to check for updates once every 7 days. However, the HP Update program will check for new updates at an interval that you specify. HP Update is located in the HP global program group. To change the way the HP Update program runs, use the following steps: 1. Click Start. 2. Click All Programs. 3. Click the HP folder. 4. Click the HP Update icon to start the HP Update program. 5. In the HP Update window, click the Settings button. 6.
Click the HP Help & Learn Center on the Documentation screen of the installer to open an HTML help system that provides step-by-step instructions for performing specific tasks, including clearing jams and loading trays. Figure 2-13 HP Help & Learn Center The HP Help & Learn Center can also be opened from the Windows® Start menu. 1. Click the Start button, select the Programs or All Programs item, and then click the HP item. 2. Click the product name item, and then click the HP Help & Learn Center item.
LaserJet toner cartridges. This software was developed for home, micro, and small business environments. ● Customer downloads the HP Toner Authentication software from HP.com and installs it on his or her PC. ● The software checks to see if the product needs software or firmware upgrades ◦ ● Software or firmware upgrades can be installed by the customer. The software checks the e-labels on the toner cartridges and displays the results.
4. Find the IP address on the configuration page. Figure 2-14 IP address location on the configuration page HP LASERJET 200 COLOR MFP M275NW Config Report Product Settings Product Name = HP LaserJet 200 color MFP M275nw T00000PS XXXXXXXXX 00000 20110628_0020 Phoenix Firmware 06/23/2010.1.0.11165.
Home tab Use the Home tab to access and print detailed information regarding product and supply status, product configuration, network configuration, and usage. The Home tab contains the following pages: ● Device Status ● Supplies Status ● Device Configuration page ● Network Summary page ● Reports ● Color Usage Log ● Event Log page Device Status The Device Status page shows product status messages. The Device Status page also contains some pertinent product information and settings.
Supplies Status The Supplies Status page shows the status of all of the product supplies, including the toner cartridges.
Device Configuration page The Device Configuration page shows the values of all of the settings that are available in the product. The contents of this page are consistent with the configuration page that the firmware generates.
Network Summary page The Network Summary page contains information about the network and its enabled features. Figure 2-19 HP Device Toolbox, Home tab – Network Summary page Reports Use the Reports page to print the internal special pages the device generates.
● PCL Font List ● PCL6 Font List ● PS Font List ● Demo Page Figure 2-20 HP Device Toolbox, Home tab – Reports page Color Usage Log Click the Color Usage Log tab to: ● Find the Product Name and Serial Number, which are listed under the Product Info subheading. ● Check the number of print jobs stored, which is listed under the Usage Totals subheading. The log also includes information about how much color the product has used.
Event Log page Use the Event Log page to track the events that occur on the product.
● Contact Person. ● Device Location Figure 2-23 HP Device Toolbox, System tab – Device Information page Paper Setup page Use Paper Setup page to configure the paper-setup settings for the product. Change the default settings by clicking the black arrow next to each option and highlighting the selection.
Print Quality page Use the Print Quality page to change the print quality defaults for the product. Figure 2-25 HP Device Toolbox, System tab – Print Quality page EcoSMART Console page Use the EcoSMART Console page to control the energy-saving settings on the product.
Print Density page Use the Print Density page to control the print density of each toner cartridge on the product.
Paper Types page Use the Paper Types page to set the default paper type settings for the product. Figure 2-28 HP Device Toolbox, System tab – Paper Types page System Setup page Use the System Setup page to change settings on the product such as Jam Recovery and Auto Continue.
Service page Use the Service page to start the cleaning mode procedure on the product. Figure 2-30 HP Device Toolbox, System tab – Service page Save and Restore page Use the Save and Restore page to save, load, or restore product settings.
Product Security page Use the Product Security page to set or change the administrator password. Figure 2-32 HP Device Toolbox, System tab – Product Security page Print tab ● Printing ● PCL5 ● PostScript Printing Use the Printing page to change the printing defaults for the product.
PCL5 Use the PCL5 page to change the PCL defaults for the product. Figure 2-34 HP Device Toolbox, Print tab – PCL5 page PostScript Use the PostScript pane to turn off/on PostScript printing errors. If Print PostScript errors is set to On, the product will print multiple pages of PostScript characters when an error is encountered. If Print PostScript errors is set to Off (default), the product suppresses this printing behavior.
● Network Identification ● Advanced page ● Certificates page ● HTTPS Enforcement page ● SNMP page ● Access Control List page ● 802.1X Authentication page ● Firewall page Network Summary The Network Summary page contains all the information about the network and its enabled features. Figure 2-36 HP Device Toolbox, Networking tab – Network Summary page IPv4 Configuration Use the IPv4 Configuration pane to modify settings for basic TCP/IPv4 network configuration.
Click Apply to keep changes. When you click the Apply button, a confirmation dialog appears. Click the Yes button to continue. Figure 2-37 HP Device Toolbox, Networking tab – IPv4 Configuration page IPv6 Configuration The IPv6 Configuration page shows the status of the IPv6 network configuration settings. This page is read-only and no settings can be modified here. Up to seven IPv6 addresses can be shown on this page, depending upon the automatic configuration of the networking firmware.
Wireless Configuration Use the Wireless Configuration page to turn off/on the wireless capabilities for the product. Figure 2-39 HP Device Toolbox, Networking tab – Wireless Configuration page Wireless Direct Setup Use the Wireless Direct Setup page to enable devices within wireless range to connect to the product and print.
The text entries are disabled under certain circumstances.
Advanced page Use the Advanced page to configure the enabled settings and other settings for the product. Figure 2-42 HP Device Toolbox, Networking tab – Advanced page Certificates page Use the Certificates page to change the product certificate to more accurately identify the printer and to update the length of time the certificate is valid.
HTTPS Enforcement page Use the HTTPS Enforcement page to securely manage the network device using a Web browser and the HTTPS protocol. By forcing all connections to use HTTPS, the embedded Web server encrypts all Web communication. Figure 2-44 HP Device Toolbox, Networking tab — HTTPS Enforcement page SNMP page Use the SNMP page to configure the SNMP settings for the product.
Access Control List page Use the Access Control List page to setup the access to the product. Figure 2-46 HP Device Toolbox, Network tab — Access Control List page 802.1X Authentication page Use the 802.1X Authentication page to setup the authentication on the product. Figure 2-47 HP Device Toolbox, Network tab — 802.
Firewall page Use the Firewall page to setup the firewall on the product. Figure 2-48 HP Device Toolbox, Network tab — Firewall page HP Web Services tab Web Services Setup page Use the Web Services Setup page to enable or disable the HP Web Services feature.
HP ePrint page Use the HP ePrint Setup page to enable or disable the HP ePrint Server feature. Figure 2-50 Device Toolbox, HP ePrint page Proxy Settings page Use the Proxy Settings page to set the HP Web Services proxy server. Figure 2-51 HP Device Toolbox, Proxy Settings page HP Smart Install tab Use the HP Smart Install tab to enable or disable the HP Smart Install installation method. NOTE: This tab is only available on a network install.
Figure 2-52 HP Device Toolbox, HP Smart Install tab HP Product Improvement Study After the product is installed, you have the option of participating in HP's voluntary program for communication between your system and HP. This feature, available through software that is included on the printing-system software installation CD, helps HP monitor toner usage. At the time of the invitation, about two weeks after installation, full disclosure of the information to be communicated is provided.
To decline to participate, click the Decline button. If you decline the invitation, the dialog box does not appear again and no data will be gathered. Online product registration When the product has been successfully installed and configured, and when an active Internet connection exists, you can select the option to register the product with HP on the final installation screen. The following Product Registration screen is provided for registration information.
Detailed Windows installation instructions The dialog boxes shown here appear in the Windows 7 installation sequence. The order and appearance of dialog boxes can vary among operating systems. Use the Recommended installation with HP Smart Install or the CD NOTE: If HP Smart Install does not start automatically, AutoPlay might be disabled on your computer. Browse to the computer and double-click the HP Smart Install CD drive. Double-click the Setup.exe file to run the program to install the product.
2. The Software Selection screen details the software to be installed. To customize the software installed, click the Customize software selections link. When finished, click the Next button. Figure 2-56 HP Smart Install — Software Selection screen 3. Click the I have reviewed and accept the installation agreements check box, and then click the Next button.
4. The Preparing to Install screen appears detailing steps you can take to reduce your environmental impact. When the installer is finished, the Next button will display. Click the Next button to continue. Figure 2-58 HP Smart Install — Preparing to Install screen 5. Select a connection type option on the Connection Type screen, based on how the product connects to the computer. NOTE: If you are installing a base unit (which does not have a network connection option), this screen does not appear.
● For USB-connected products, follow these steps: ▲ Connect the product to the computer when prompted at the Connect the Product screen. The installer program opens a progress bar as it automatically starts the software installation.
● For wired network connected products, follow these steps: a. Select the Connect through a wired network option. Figure 2-61 Software installation — Connection Type screen for wired network installation b. If the product's network settings are not known, select the Automatically find my product on the network option. c. If the product's networking settings are known, enter either the product's host name, IP address, or hardware address.
e. The Network Product(s) Found screen displays a list of products. Select the product to install and then click the Next button Figure 2-62 Software installation — Network Product(s) Found screen ● For wireless network connected products, follow these steps: a. Select the Connect through a wireless network option, and then click the Next button.
b. In the Wireless Network(s) Found screen, select the correct network, and then click the Next button. Figure 2-64 Software installation — Wireless Network(s) Found screen for wireless connected installation NOTE: If the correct network does not appear, click the Search Again button, or click the I do not see my wireless network. I will specify it manually. check box and manually enter the network information.
c. In the Wireless Network Setup screen, provide the wireless network security key, and then click the Next button. Figure 2-65 Software installation — Wireless Network Setup screen for wireless connected installation 6. When the installation completes, the Product Configuration screen appears. Figure 2-66 Software installation — Product Configuration screen 94 ● Make this product the default printer by selecting the Set as default printer check box.
Click Next to proceed to the next screen. 7. When the installation completes, the Finish screen appears. Figure 2-67 Software installation — Finish screen 8. ● Open the HP ePrint Center by checking the Open the HP ePrint Center web site check box. ● Register the product with HP by selecting the Register the product with HP check box. Click the Finish button to complete the product installation.
NOTE: You can return to the previous dialog box by clicking the Back button, or exit the printingsystem software installation by clicking the Cancel button. 1. Close all programs. 2. Insert the printing system software CD into the CD-ROM drive. The software installer detects the language of the operating system, and then displays the main menu of the installation program in the same language. If the installer program has not started after 30 seconds, complete these steps: 3. a.
4. The Software Selection screen details the software to be installed. To customize the software installed, click the Customize software selections link. When finished, click the Next button. Figure 2-69 Software installation — Software Selection screen 5. Read the license agreement, click the I have reviewed and accept the installation agreements check box, and then click the Next button to continue.
6. The Preparing to Install screen appears. It may take several minutes. When the installer is finished, the Next button will display. Click the Next button to continue. Figure 2-71 Software installation — Preparing to Install screen 7. Select a connection type option on the Connection Type screen, based on how the product connects to the computer. NOTE: If you are installing a base unit (which does not have a network connection option), this screen does not appear. Proceed to the next step.
● For USB-connected products, follow these steps: ▲ Connect the product to the computer when prompted at the Connect the Product screen. The installer program opens a progress bar as it automatically starts the software installation.
● For wired network connected products, follow these steps: a. Select the Connect through a wired network option. Figure 2-74 Software installation — Connection Type screen for network connected installation b. If the product's network settings are not known, select the Automatically find my product on the network option. c. If the product's networking settings are known, enter either the product's host name, IP address, or hardware address.
e. A list of products is displayed on the Network Product(s) Found screen. Select the product to install and then click the Next button. Figure 2-75 Software installation — Network Product(s) Found screen ● For wireless network connected products, follow these steps: a. Select the Connect through a wireless network option, and then click the Next button.
b. The installer program prompts you to connect the USB cable, momentarily, between the computer and the product. Connect the cable and the installer program continues automatically.
c. In the Wireless Network(s) Found screen, select the correct network, and then click the Next button. Figure 2-78 Software installation — Wireless Network(s) Found screen for wireless connected installation NOTE: If the correct network does not appear, click the Search Again button, or click the I do not see my wireless network. I will specify it manually. check box and manually enter the network information.
d. In the Wireless Network Setup screen, provide the wireless network security key, and then click the Next button. Figure 2-79 Software installation — Wireless Network Setup screen for wireless connected installation 8. When the installation completes, the Product Configuration screen appears. Figure 2-80 Software installation — Product Configuration screen 104 ● Make this product the default printer by selecting the Set as default printer check box.
9. Click the Next button to proceed to the Enable HP Web Services screen. Figure 2-81 Software installation — HP Web Services Enabled screen Click the Next button to proceed to the next screen. 10. Click the Finish button to complete the product installation. Figure 2-82 Software installation — Finish screen ENWW ● Open the HP ePrint Center by checking the Open the HP ePrint Center web site check box. ● Register the product with HP by selecting the Register the product with HP check box.
Remove Windows software NOTE: If the print driver was installed by using the HP Driver Installation Utility, follow the instructions in the Remove the print driver by using Windows Add or Remove Programs feature section. If the driver was installed using the Add Printer Wizard, follow the instructions in the Uninstall the print driver by using the Server Properties feature section.
3. Click the Uninstall button to begin the removal process. When the process is complete, either click the Reboot Now button, or clear the check box and click the Reboot Later button.
Use the software CD to remove the product software The installer program on the software CD includes a utility to remove the product software 1. Insert the printing system software CD into the CD-ROM drive. The software installer detects the language of the operating system, and then displays the main menu of the installation program in the same language. If the installer program has not started after 30 seconds, complete these steps: a. On the Start menu, click the Run option. b.
2. Click the Uninstall option, and then click the Next button. Figure 2-87 Software installation — Uninstall option selected 3. Click the Uninstall button, and then follow the onscreen instructions to complete the process.
4. When the process is complete, either click the Reboot Now button, or clear the check box and click the Reboot Later button.
Remove the print driver by using the Windows Add or Remove Programs feature If the print driver was installed by the HP Driver Installation Utility (HP DIU), perform the following to uninstall the driver: NOTE: You do not need the printing-system software CD to use this uninstall method. NOTE: To uninstall the software, you must log on with administrator privileges. 1. Close all programs. 2. Complete one of the following steps.
4. The HP Driver Uninstall Utility launches. Click the Uninstall button to start the uninstall process. Click Cancel to exit the HP Uninstall Utility. Figure 2-92 HP Driver Uninstall Utility screen 5. When the removal is complete, you will be prompted to reboot the computer. Clear the check box to reboot at a later time.
Uninstall the print driver by using the Server Properties feature If the print driver was installed by the Add Printer Wizard, perform the following to uninstall the driver: NOTE: To uninstall the software, you must log on with administrator privileges. ENWW 1. Close all programs. 2.
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3 ENWW Mac software and utilities ● Software installation methods ● Install the Mac printing-system software ● Remove the printing-system software from Mac operating systems 115
Software installation methods CD installation Supported operating systems for Mac The product supports the following Mac operating systems: ● Mac OS X 10.5, 10.6, and 10.7 NOTE: For Mac OS X 10.5 and later, PPC and Intel® Core™ Processor Macs are supported. For Mac OS X 10.6 and 10.7, Intel Core Processor Macs are supported.
allow the user to select between the various print options and settings. An HP-supplied Mac printer configuration utility is provided, which allows the user to access the HP Embedded Web Server (HP EWS) for additional configuration and product status monitoring.
Open the HP Utility 1. 2. Perform one of the following steps: ● From the Printer Browser menu, click the Printer Utility button. ● From the Print Queue, click the Utility icon. The main HP Utility screen appears. Click the product in the Printers list. Figure 3-1 HP Utility main screen The following sections describe the screens and features that are available in the HP Utility. HP Utility toolbar Figure 3-2 HP Utility toolbar The HP Utility toolbar includes the following controls.
● Registration: Click this button to open the HP registration Web site. ● Recycling: Click this button to open the HP Planet Partners Recycling Program Web site. Supplies Status In the Information And Support section, click Supplies Status to open the Supplies Status screen. Figure 3-3 Supplies Status screen Click the Detailed Supplies Information button to open the Supplies Status details screen. Use the scroll button to see information about the toner cartridges.
Device Information In the Information And Support section, click the Device Information icon to find the product Service ID (if assigned), the firmware version (FW Version), and the Serial Number. Figure 3-4 Device Information screen The product configuration page shows other settings; click the View Configuration Page button. Color Usage In the Information And Support section of the HP Utility, click the Color Usage icon to open a screen and print a color-usage log.
File Upload In the Information And Support section, click the File Upload icon to open the File Upload screen. Figure 3-6 File Upload screen The File Upload command is supported for file types that can be sent directly to the product without first being opened through a software program. Some files can be uploaded to the product, but some cannot. Documents in the following file formats can be printed by using a command line.
HP ePrintCenter In the Information And Support section, click the HP ePrintCenter icon to gain access to HP ePrintCenter. Figure 3-7 HP ePrintCenter screen Test In the Information And Support section, click the Test icon to send a test page to the product.
Upload Fonts In the Information And Support section, click the Upload Fonts icon to gain access to fonts that you can upload to the product. Figure 3-9 Upload Fonts screen The drop-down menu in the Upload Fonts pane has the following options: ● Memory. Fonts that are available in the product memory are listed. ● Disk. Select this option to show any fonts that are installed on the product hard disk or flash disk. By default, no fonts are stored on either of these disks.
Network Settings In the Printer Settings section, click the Network Settings icon to open the IPv4 Settings screen. Figure 3-11 IPv4 Settings screen This screen provides access to IPv4, IPv6, Bonjour Settings, and Other Settings. Click the Configuration drop-down menu, to modify the following settings: ● DHCP ● BootP ● Manual You can also use this screen to modify the following settings: ● Host Name ● IP Address ● Subnet Mask ● Default Gateway To save new settings, click the Apply Now button.
To view and change the Bonjour network settings, click the Bonjour Settings button. Figure 3-12 Bonjour Settings screen Bonjour is enabled by default. To disable Bonjour, click to clear the Enable Bonjour check box, and then click the Apply Now button. Supplies Management In the Printer Settings section, click the Supplies Management icon to configure the user defined threshold for supplies.
Trays Configuration Use the Trays Configuration screen to change paper size and type for each of the trays installed on the product. Figure 3-14 Trays Configuration screen 126 1. In the Printer Settings section, click the Trays Configuration icon. 2. To change the paper type, select a tray and then select a different paper type in the Default Media Type drop-down menu. 3. To change the paper size, select a tray and then select a different paper size in the Default Media Size drop-down menu. 4.
Additional Settings In the Printer Settings section, click the Additional Settings icon to open the HP EWS. Figure 3-15 Additional Settings screen To open the HP EWS, click the Open Embedded Web Server button. For information about HP EWS settings, consult the HP EWS online help.
Message Center In the Information section, click the Message Center icon to open the Message Center screen. The screen shows any error events that have occurred with the product. Figure 3-16 Message Center screen Supported print drivers for Mac The HP installer provides Postscript Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Mac computers. The PPDs, in combination with the Apple postscript print drivers, provide access to device features.
● Default print driver settings: The default print driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes. ● Product control-panel settings: Settings changed at the product control panel have a lower priority than changes made anywhere else.
Detailed Mac installation NOTE: These instructions pertain to USB, network, and wireless connections. 1. Close all programs. 2. Connect the USB cable between the product and the computer or the network cable to the product, and make sure that the product is turned on. 3. Insert the printing system software CD into the Mac CD-ROM drive.
5. In the License screen, select the correct language in the drop-down box, read the license agreement, and then click the Continue button. Figure 3-18 Mac installation — License screen 6. In the pop-up that opens, click the Agree button to confirm that you accept the license agreement.
7. In the HP ePrint Offer screen, click the check box to install ePrint software, or clear it to decline the software. Click the Continue button.
8. In the Select Device screen, select the product to be installed, and then click the Continue button. Figure 3-21 Mac installation — Select Device screen If the product does not appear, make sure that the USB connection is correct, click the My device is not listed button, click the Continue button, select the product software to be installed, and then click the Continue button.
9. In the Installation Options screen, select which components to install and then click the Install button to perform the software installation. Figure 3-22 Mac installation — Installation Options screen 10. In the Password popup that opens, enter the user name and password, and then click the OK button.
11. The installer program shows a progress bar as the installation process starts. This process can take several minutes. Figure 3-24 Mac installation — Progress bar 12. In the Setup Assistant screen, you can click the More Info button or click the check box to learn more about optional software. There is also an HP Online Privacy Statement link. To proceed, click the Continue button.
13. If installing a USB only connection, in the Wireless Setup screen, make sure that the Configure your device for a wireless network check box is clear, and then click the Continue button. In the popup that opens, click the Continue button.
14. To install HP ePrint, in the Device Update screen, click the Install updates currently available for my device, and click Continue. To cancel the HP ePrint installation, click the Do not update my device option, and click Continue.
15. The installer program automatically performs the Printer Queue setup and then opens the Web Registration screen. Click the Register button, or click the Register later check box, and then click Continue. Figure 3-28 Mac installation — Web Registration screen 138 ● If you clicked the Register button, the installation program opens the HP registration program. Provide the necessary information.
16. When the installation completes, the Summary screen appears. Click the OK button to close the installer program. Figure 3-29 Mac installation — Summary screen Setup instructions If you clicked the Skip Setup button during the initial installation process, you must set up the product manually.
3. If you are installing the product using a USB connection, verify that the product appears in the printer list. The Name column in the printer list should display the product name. If this is the case, the USB setup is complete. If the product does not appear, or if the correct information does not appear in the field, see Troubleshoot the product setup. If you are installing the product using a network connection, continue with the following steps. 4.
Remove the printing-system software from Mac operating systems 1. Open the Finder program. 2. Go to the Applications group, and then open the Hewlett-Packard item. 3. Double-click the HP Uninstaller item. 4. In the Introduction screen, click the Continue button.
5. In the Select Device screen, select the product, and then click the Uninstall button.
6. In the password popup, provide a user name and password, and then click the OK button. Figure 3-32 Mac software removal — Password popup The HP Uninstaller shows a progress bar as the removal process begins.
7. When the process is completed, the Summary screen appears. Click the OK button to close the HP Uninstaller.
4 ENWW Linux and Unix ● Linux information ● Unix information 145
Linux information HPLIP (Hewlett-Packard Linux Imaging & Printing) is an HP-developed solution for printing, scanning, and faxing with HP inkjet and laser based printers in Linux, distributed under the MIT, BSD, and GPL license. HPLIP supports most HP printers and MFP’s sold over the past 20 years. More specifically, HPLIP currently supports Deskjet, Officejet, Photosmart, PSC, Business Inkjet and LaserJet products. For a complete list of supported devices, go to http://hplipopensource.
Unix information Unix systems require a Model Script to set up the Unix environment to be able to print to the printer. The HP LaserJet IIISi, or any generic HP LaserJet printer Model Script, should work. These files are written and provided by the individual Unix vendor. Contact a Unix Vendor to obtain copies of these files. For more information on Unix support, go to http://h20000.www2.hp.com/bizsupport/TechSupport/ Document.
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5 Engineering details Introduction This chapter presents engineering details for the following topics: ENWW ● HP Print and Scan Doctor ● SAP and Citrix printing Introduction 149
HP Print and Scan Doctor The HP Print and Scan Doctor, HP's next generation diagnostic tool, replaces the HP Home Network Diagnostic Utility, the HP Print Diagnostic Utility, and the HP Scan Diagnostic Utility by merging all diagnostic and troubleshooting functionality previously available into one easy-to-use tool.
SAP and Citrix printing For support information on SAP printing, go to: www.hp.com/go/sap/drivers The HP Universal Print Driver (UPD) for Windows is supported by HP in Citrix and Terminal Server environments. For more information, go to http://h20195.www2.hp.com/V2/GetPDF.aspx/ 4AA0-8465ENW.
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Index Symbols/Numerics 802.
Color Usage Log 67 Device Configuration page 65 Device Information page 68 Device Status page 63 Event Log page 68 Firewall page 83 Home tab 63 HP ePrint Setup page 84 Network Summary page 66 Networking tab 75 Paper Handling page 69 Paper Types page 72 Password page 74 Print Density page 71 Print Quality page 70 Reports 66 Settings 68 SNMP page 81 Supplies Status page 64 System Setup page 72 HP Embedded Web Server HP Utility, accessing from 127 HP Embedded Web Server (Windows) 802.
Paper Types page, HP Device Toolbox (Windows) 72 Password page, HP Device Toolbox (Windows) 74 PDF files Mac, File Upload command 121 PPDs, Mac troubleshooting 140 prinr drivers uninstall, Add/Remove Programs 111 Print Density page, HP Device Toolbox (Windows) 71 print driver supported operating systems 14 print drivers About tab contents 55 access 15 Advanced Printing Features settings, print drivers 21 Advanced tab content 19 Allow Manual Duplexing setting, Device Settings tab 54 Automatic Configuration s
R regional versions, CD 3 removing Mac software 141 Reports, HP Device Toolbox (Windows) 66 resolution Print Quality page, HP Device Toolbox (Windows) 70 S settings priority 128 Settings tab, HP Device Toolbox (Windows) 68 SNMP page, HP Device Toolbox (Windows) 81 software settings 128 supported operating systems 116 supported Windows operating systems 12, 13 uninstalling 106 uninstalling Mac 141 software CD Windows 3 software license agreement 97, 131 Special Pages covers 31 status Mac supplies 119 supplie
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