User Guide

2. Press the Function buttons on the monitor front bezel that display up and down arrow icons to properly
adjust the position of the image in the display area of the monitor. The Horizontal Position shifts the
image left or right; the Vertical Position shifts the image up and down.
Button lockouts
Holding down the power button or Menu button for ten seconds will lock out the functionality of that button.
You can restore the functionality by holding the button down again for ten seconds. This functionality is only
available when the monitor is powered on, displaying an active signal, and the OSD is not active.
Contacting support
To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more
information about your product, including links to discussion forums and instructions on troubleshooting. You
can also nd information on how to contact HP and open a support case.
Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
Monitor product number
Monitor serial number
Purchase date on invoice
Conditions under which the problem occurred
Error messages received
Hardware conguration
Name and version of the hardware and software you are using
20 Chapter 3 Support and troubleshooting