Maintenance and Service Guide
Table Of Contents
- Product features
- Illustrated parts catalog
- Routine care, SATA drive guidelines, and disassembly preparation
- Removal and replacement procedures
- Computer Setup (F10) Utility
- Using HP PC Hardware Diagnostics
- Troubleshooting without diagnostics
- Safety and comfort
- Before you call for technical support
- Helpful hints
- Solving general problems
- Solving power problems
- Solving hard drive problems
- Solving audio problems
- Solving printer problems
- Solving keyboard and mouse problems
- Solving hardware installation problems
- Solving network problems
- Solving memory problems
- Solving USB flash drive problems
- Solving Internet access problems
- Solving software problems
- Backing up, restoring, and recovering
- POST error messages and diagnostic front panel LEDs and audible codes
- Password security and resetting CMOS
- Power cord set requirements
- Statement of memory volatility
- Specifications
- Index

Base unit access covers
The base unit access covers must be removed to access internal computer components.
1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 16).
2. To remove the rear access cover, press the two release buttons on the rear of the base unit (1), and at
the same time rotate the rear of the cover up (2). Then slide the cover back to remove it from the base
(3).
3. To remove the front access cover after removing the rear access cover:
a. Press the two release buttons on the rear of the front cover (1) and lift the cover straight up (2) to
remove it.
IMPORTANT: Be careful not to accidentally disconnect the cable that connects the cover to the
system board when lifting the cover.
b. Disconnect the cable from the system board (3).
4. To replace the front access cover, press the cover straight down onto the base unit so that the cover
snaps in place.
IMPORTANT: Be sure to press this cover straight down. To avoid damaging components on the
underside of the cover, do not slide access cover into place.
Base unit access covers 17










