Maintenance and Service Guide
Table Of Contents
- Product features
- Illustrated parts catalog
- Routine care, SATA drive guidelines, and disassembly preparation
- Removal and replacement procedures
- Computer Setup (F10) Utility
- Using HP PC Hardware Diagnostics
- Troubleshooting without diagnostics
- Safety and comfort
- Before you call for technical support
- Helpful hints
- Solving general problems
- Solving power problems
- Solving hard drive problems
- Solving audio problems
- Solving printer problems
- Solving keyboard and mouse problems
- Solving hardware installation problems
- Solving network problems
- Solving memory problems
- Solving USB flash drive problems
- Solving Internet access problems
- Solving software problems
- Backing up, restoring, and recovering
- POST error messages and diagnostic front panel LEDs and audible codes
- Password security and resetting CMOS
- Power cord set requirements
- Statement of memory volatility
- Specifications
- Index
Item Description
(9) Heat sink for use in models with discrete graphics memory
(10) Display cable
(11) Webcam
Rear
Front/rear
(12) Hard drive
NOTE: Hard drives and 2.5-inch solid-state drives are not available on models with discrete graphics.
2 TB, hybrid SSD, 7 mm
2 TB, 5400 rpm, 7 mm
1 TB, 5400 rpm, hybrid SSD, 7 mm
1 TB, 7200 rpm, 9.5 mm
500 GB, hybrid SSD, 7 mm
500 GB, 7200 rpm, 7 mm
500 GB, 7200 rpm, self-encrypting (SED), 7 mm
500 GB, 5400 rpm, FIPS, 7 mm
Solid-state drive, 2.5-inch
512 GB, TLC
512 GB, self-encrypting (SED), Opal2. TLC
512 GB, FIPS, TLC
256 GB, TLC
256 GB, self-encrypting (SED), Opal2. TLC
256 GB, FIPS, TLC
128 GB, SATA-3, TLC
(13) Solid-state drive, M.2
1 TB, SATA-3, TLC
512 GB, PCIe, self-encrypting drive (SED), TLC
512 GB, PCIe
512 GB, PCIe, TLC
256 GB, TLC, PCIe
256 GB, PCIe, self-encrypting drive (SED), TLC
128 GB, PCIe
128 GB, PCIe, TLC
Optane memory module, 118 GB
Optane memory module, 16 GB
6 Chapter 2 Illustrated parts catalog