Maintenance and Service Guide
Table Of Contents
- Product features
- Illustrated parts catalog
- Routine care, SATA drive guidelines, and disassembly preparation
- Removal and replacement procedures
- Computer Setup (F10) Utility
- Using HP PC Hardware Diagnostics
- Troubleshooting without diagnostics
- Safety and comfort
- Before you call for technical support
- Helpful hints
- Solving general problems
- Solving power problems
- Solving hard drive problems
- Solving audio problems
- Solving printer problems
- Solving keyboard and mouse problems
- Solving hardware installation problems
- Solving network problems
- Solving memory problems
- Solving USB flash drive problems
- Solving Internet access problems
- Solving software problems
- Backing up, restoring, and recovering
- POST error messages and diagnostic front panel LEDs and audible codes
- Password security and resetting CMOS
- Power cord set requirements
- Statement of memory volatility
- Specifications
- Index
memory
installing 23
locations 22
nonvolatile 102
problems 80
removing 23
specications 22
volatile 102
minimized image recovery 88
minimized image, creating 87
mouse
cleaning 14
problems 76
N
network problems 78
nonvolatile memory 102
numeric error codes 90
O
opening the computer 16
operating guidelines 12
original system recovery 87
overheating, prevention 12
P
password
administrator 97
clearing 97
power-on 97
POST error messages 90
power cord set requirements
country specic 101
power problems 71
power supply 108
power-on password 97
printer problems 75
problems
audio 74
Computer Setup 68
F10 Setup 68
ash drive 82
general 68
hard drive 72
hardware installation 77
Internet access 82
keyboard 76
memory 80
mouse 76
network 78
power 71
printer 75
software 83
R
recover
options 87
recovery
discs 86, 89
HP Recovery Manager 87
media 89
starting 88
supported discs 86
system 87
USB ash drive 89
using HP Recovery media 86
recovery media
creating using HP Recovery
Manager 86
using 85
recovery partition
removing 89
Remote HP PC Hardware Diagnostics
UEFI settings
customizing 64
using 64
removal and replacement procedures
All-in One chassis 16
antenna 35
display head rear panel 30
fan 27
graphics card 39
heat sink 36
preparing to disassemble the
computer 16
speakers 34
system board 41
thermal module 36
WLAN module 33
removing personal data from volatile
system memory 102
resetting
CMOS 97
password jumper 97
S
safety and comfort 66
safety precautions
cleaning 12
screws, correct size 14
serial and product number
locations 4
service considerations 14
software
problems 83
servicing computer 14
solid-state drive
illustrated 6
speakers
removing 34
specications
computer 108
static electricity 10
supported discs, recovery 86
system board
removing 41
system memory, removing personal
data from volatile 102
system recovery 87
system restore point
creating 86
system restore point, creating 85
T
temperature control 12
thermal module
removing 36
tools, servicing 14
V
ventilation, proper 12
W
webcam
components 3
installation 31
removal 31
replacement 31
Windows
system restore point 85, 86
Windows tools
using 86
WLAN module
illustrated 7
removing 33
110 Index










