User`s guide

Troubleshooting 7-19
3 In the left pane, click Manage Network Connections.
4 If the computer is connected via Ethernet cable to the network, right-click
Local Area Connection (LAN).
5 If the computer is using a wireless connection, right-click Wireless
Network Connection.
6 Click Properties. In the dialog box that opens, check to ensure that
Internet Protocol Version 4 TCP/IPv4 is listed and selected.
 If TCP/IP is not listed, click Install, Protocol, and then Add. In the
dialog box that appears, select Internet Protocol (TCP/IPv4).
 If TCP/IP is listed and checked, highlight it and click Properties, then
select Obtain IP address automatically and Obtain DNS
server address automatically.
7 All computers should be set identically.
Check the network NetBIOS properties
Check that each computer on the network has TCP/IP advanced network
properties set to Enable NetBIOS over TCP/IP. All computers should be set
identically.
Windows XP: To ensure your network has the correct NetBIOS
set up
1 Click Start, and then select Control Panel.
2 Double-click Network and Internet connections.
3 Double-click Network Connections.
4 Double-click your default network connection.
 Local Area Connection for wired networks.
 Wireless for wireless connections.
5 Click Properties.
6 Highlight Internet Protocol (TCP/IP).
7 Click Properties.
8 Click Advanced.
9 Click the WINS tab.