HP NetRAID-1M and NetRAID-2M Installation and Configuration Guide HP Part Number 5971-0808 Printed in December 2000
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Contents 1 Introduction ................................................................................................. 1 HP NetRAID-1M and 2M Adapters................................................................. 1 Features of the HP NetRAID-1M and 2M Adapters ........................................ 1 Channels and Devices............................................................................... 1 Adapter Hardware and Battery-backed Cache ...........................................
Contents Automatic Configuration .......................................................................... 28 Custom Configuration.............................................................................. 29 5 Installation and Configuration.................................................................. 39 Overview..................................................................................................... 39 Step C. Prepare the Adapter........................................................
Contents Create Drivers Diskette and Instructions.................................................. 68 Make NOS-specific Configuration Utility Diskette .................................... 70 Print NOS Installation Instructions ........................................................... 71 Step J. Install NOS and HP NetRAID Drivers .............................................. 72 Install Network Operating System (If Necessary) ..................................... 72 Install HP NetRAID-1M or 2M Driver ...
Contents 9 Managing Servers Over the Network.......................................................107 Adapter Management .................................................................................107 Features.................................................................................................107 NOS Requirements ................................................................................107 Other Requirements ...........................................................................
Contents Battery Life.............................................................................................129 Retention Time for Cache Memory.........................................................129 12Monitor Alert List......................................................................................131 Microsoft Windows NT and Windows 2000.............................................131 Novell NetWare Monitor Messages ........................................................
Contents Glossary........................................................................................................163 Disk Array Terms and Technologies ...........................................................163 Index..............................................................................................................
1 Introduction HP NetRAID-1M and 2M Adapters The HP NetRAID-1M (P3410A) and HP NetRAID-2M (P3411A with 64-MB cache memory, P3475A with 128-MB cache memory) adapters provide an interface between the host system and a disk array storage system. The adapters use the PCI (Peripheral Component Interconnect) standard to control data transfers on one or two SCSI channels. The HP NetRAID-1M and 2M adapters support the same operating systems as the HP Netservers do.
Chapter 1 Introduction HP NetRAID-1M The HP NetRAID-1M adapter supports one SCSI channel using either an internal or an external connection.
Chapter 1 Introduction HP NetRAID-2M The HP NetRAID-2M adapter has two channels with both internal and external connections.
Chapter 1 Introduction Adapter Hardware and Battery-backed Cache IOP: The I/O processor (IOP) directs all functions of the adapter, including command processing, PCI and SCSI bus transfers, RAID processing, drive rebuilding, cache management, and error recovery. • The IOP for the HP NetRAID-1M adapter is the Intel i960RM® Intelligent I/O RISC processor running at 100 MHz. • The IOP for the HP NetRAID-2M adapter is the Intel i960RN® Intelligent I/O RISC processor running at 100 MHz.
Chapter 1 Introduction SCSI Termination and Firmware Termination: Active termination on the SCSI bus conforms to Alternative 2 of the SCSI-2 specifications. Termination enable/disable is automatic through cable detection. Firmware: The HP NetRAID-1M and 2M firmware handles all RAID and SCSI command processing and also supports the following functions: • Disconnect/Reconnect feature optimizes SCSI Bus seek.
Chapter 1 Introduction Enhanced Array Spanning The HP NetRAID-1M and 2M adapters allow up to eight arrays to be spanned together as one logical drive, although all the disks in the logical drive must be connected to the same adapter. The maximum number of disks connected to one adapter depends on the number of channels (one or two) and whether you are using the internal or external SCSI connectors.
Chapter 1 Introduction Once disk modules are configured for HP NetRAID-1M or 2M adapters, they can be moved to different HP NetRAID-1M or 2M adapters, but not to earlier generation adapters. See Chapter 8, "Upgrading to an HP NetRAID-1M or HP NetRAID-2M Adapter," for details.
Chapter 1 Introduction About This Guide This HP NetRAID-1M and 2M Installation and Configuration Guide will help you install your HP NetRAID-1M or HP NetRAID-2M adapter and plan the configuration. It guides you through power-up, launching the HP Netserver Navigator software, making the initial configuration of the adapter, and installing a NOS-specific configuration utility.
Chapter 1 Introduction • Technical Reference Cards or labels on the HP Netserver system chassis (for cables and SCSI ID switch settings) • Internet site: http://netserver.hp.com/netserver/ Tools You May Need Please refer to your HP Netserver documentation for the tools needed to open the chassis. Usually a flat 1/4-inch screwdriver and a T15 Torx driver are required. If you need to set SCSI ID switches, a flashlight and a small metal pin, such as a straightened paper clip, will be helpful.
2 RAID Overview This chapter summarizes concepts and terminology used to describe RAID systems. It describes the different RAID levels available with the HP NetRAID1M and 2M adapters. For definitions of terms not introduced here, see the Glossary later in this guide. RAID Overview HP NetRAID-1M and 2M adapters let you link multiple hard disk drives together and write data across them as if they were one large drive.
Chapter 2 RAID Overview Arrays can combine disk drives that are all on one channel of an HP NetRAID-1M or 2M adapter, or they can combine disk drives from both channels of an HP NetRAID-2M adapter. However, all the disk drives in an array must be connected to a single NetRAID adapter. Using internal connectors, this means that the maximum number of disk drives in an array is 6 (HP NetRAID1M) or 12 (HP NetRAID-2M).
Chapter 2 RAID Overview HP NetRAID Adapter Channel 0 Hot Spare Channel 1 LD0 LD1 LD2 LD2 LD0 LD2 LD1 LD2 LD1 Global Hot Spare Array A0 LD2 LD2 Array A1 Array A2 Figure 2-3. Sample Configuration with Three Arrays and Three Logical Drives Understanding RAID Levels During installation, you configure your logical drives by running a disk array configuration utility. Each of the logical drives you define must have an assigned RAID level.
Chapter 2 RAID Overview • Spanned arrays have logical drives that are spread across multiple arrays (as many as eight). This permits the physical drives in up to eight arrays to function as one large logical drive. Each spanned array must contain the same number of disks and all the disks in the logical drive must be connected to the same NetRAID adapter. Spanned array configurations use RAID levels 10 and 50.
Chapter 2 RAID Overview Basic Arrays with Redundancy: RAID Levels 1 and 5 RAID 1: Mirroring In RAID 1 configurations, data on one disk is completely duplicated on another disk. This is called mirroring. RAID 1 must be configured on a two-disk array. (The array cannot contain more than two disk drives.) With this algorithm, if either of the two disks fail, data is available from the duplicate disk.
Chapter 2 RAID Overview RAID 5: Striping with Distributed Parity RAID 5 is the most common configuration because it provides good overall performance and data protection with a minimum loss of storage capacity. RAID 5 distributes the parity blocks equally among all disk drives.
Chapter 2 RAID Overview Spanned Arrays: RAID Levels 10 and 50 With HP NetRAID-1M and 2M adapters, array spanning allows the capacity of up to eight basic arrays to be combined into a single storage space. A spanned array configuration must have the same number of disk drives in each basic array. For example, a RAID 5 array containing three drives cannot be combined with a RAID 5 array containing six drives.
Chapter 2 RAID Overview RAID 10 Disadvantages • Costs are high, because 50% of all disk space is allocated for redundancy. • Capacity expansion is an offline operation only. RAID 10 Summary • RAID 10 provides the best performance for most applications where redundancy and large logical drive size are required, and cost is not a factor. RAID 50: Spanning with Distributed Parity A RAID 50 configuration combines multiple RAID 5 arrays into a single storage space.
Chapter 2 RAID Overview ♦ With the HP NetRAID-2M adapter, you can span up to eight RAID 5 arrays, although the total number of disks in the RAID 50 logical drive is limited by the number of disks that can be attached to the two SCSI channels. For example, if two Rack Storage/12 enclosures are used, the maximum number of disks in a RAID 50 logical drive is 24. RAID 50 gives good performance if you have a high volume of small, random transfers.
Chapter 2 RAID Overview Table 2-2.
Chapter 2 RAID Overview Start Data Protection (Redundancy) Required? No Yes Complete Duplication Required? RAID 0 Yes Number of Disk Drives 2 Disks RAID 1 No 4 or more Disks RAID 10 3 or more Disks RAID 5 Number of Disk Drives? 6 or more Disks RAID 50 Figure 2-4.
3 Installation and Configuration Overview To install and configure your HP NetRAID-1M or 2M adapter, you need to perform the following steps. Steps A through M are described in Chapters 4 through 7 of this guide. Step A. Plan Hardware (Chapter 4 and Worksheet A) Step H. Save Configuration and Initialize (Chapter 5) Step B. Plan Arrays and Logical Drives (Chapter 4 and Worksheets A and B) Step C. Prepare the Adapter (Chapter 5) Step I.
Chapter 3 Installation and Configuration Overview Once you have installed and configured your new adapter, refer to Chapter 9, "Managing Servers Over the Network," and the HP NetRAID Series User Guide for information on managing your adapter from a remote location. Chapter 10, "Understanding HP NetRAID Utilities," discusses the three utilities that are available to manage your HP NetRAID system.
4 Planning Overview Before attempting to install and configure your disk array subsystem, you should invest some time in planning the configuration that best suits your computing environment. The options you choose depend on factors such as the host operating system used and your requirements for data protection, performance, and capacity. This chapter guides you through the planning process. • Step A, Plan Your Hardware, is the first step. • Step B, Plan Arrays and Logical Drives, is the second step.
Chapter 4 Planning Sample Worksheet A Figure 4-1 shows a sample Configuration Worksheet A. (See Appendix C for a complete explanation of this example.
Chapter 4 Planning Multiple Adapters The HP NetRAID drivers and firmware will support up to six adapters, but your particular model of HP Netserver may have fewer PCI slots available. Be sure to check your system’s PCI I/O slot availability and any slot restrictions before purchasing another adapter. If you will be configuring more than one adapter, make one photocopy of Worksheets A and B for each adapter.
Chapter 4 Planning As explained in Chapter 1, "Introduction," for each channel, you have either one internal or one external connection. HP NetRAID-1M and 2M adapters support the following channels and connectors: • The HP NetRAID-1M adapter provides an internal and external connector for Channel 0. • The HP NetRAID-2M adapter provides internal and external connectors for Channels 0 and 1. SCSI Transfer Rate ! On Worksheet A, record the SCSI transfer rate for each channel.
Chapter 4 Planning • If a group contains three to five drives, and you checked Redundancy, the logical drive is assigned RAID level 5. • If an array contains only one drive, the logical drive is assigned RAID level 0. (No redundancy is possible on a logical drive containing just one physical drive.) • Automatic configuration does not create hot spares. You must create your hot spares before you begin automatic configuration.
Chapter 4 Planning • The physical drives in an array can be all on the same channel, or they can be on separate channels. • You might plan to reserve one or more physical drives for use as a hot spare. See "Plan Hot Spares (Optional)" later in this chapter for more information. When you create your arrays, you should look ahead toward the logical drives that you will configure later. (Logical drives are discussed in "Plan Logical Drives" later in this chapter.
Chapter 4 Planning Adapter 0 Channel: 0 1 LD1 LD0 LD0 LD0 LD1 LD1 LD1 Array A0 LD1 Physical Drives LD1 Array A1 Figure 4-2. Two Logical Drives Where Each Array Uses a Different Channel Figure 4-3 shows the same configuration, except that Array A1 contains physical drives from both Channel 0 and Channel 1. Adapter 0 Channel: 0 1 LD1 LD0 LD0 LD0 LD1 LD1 LD1 Array A0 LD1 LD1 Physical Drives Array A1 Figure 4-3.
Chapter 4 Planning Plan Hot Spares (Optional) ! On Worksheet A for each adapter, log any hot spare disk modules and indicate whether each is global or dedicated to a particular array. A hot spare is a powered-on, stand-by disk that is ready for use should another disk fail. When a disk fails, the disk array controller’s firmware can automatically rebuild the data from the failed disk onto the hot spare. Unless a rebuild occurs, a hot spare does not contain user data.
Chapter 4 Planning Plan Logical Drives Logical drives are virtual drives configured within an array or across arrays. Logical drives can take three forms: • A logical drive can use all of the storage capacity of one array. • A logical drive can use less than the available storage capacity of one array. The remaining capacity can be used by additional logical drives. • A logical drive can span arrays by using capacity in up to eight arrays.
Chapter 4 Planning ◊ Although each drive in an array must have the same capacity, one logical drive can span two or more arrays with different capacities. For example, one array might contain three drives of 4 MB each, and the second array might contain three drives of 12 MB each. One logical drive can span both of these arrays. ◊ Spanned arrays must be numbered consecutively.
Chapter 4 Planning WORKSHEET B (LOGICAL DEVICES) Logical Drive # Array # Span RAID Level Logical Drive Size Stripe Size Write Policy Read Policy Cache Policy LD0 0 No 5 18 GB 64 KB W. Back Adapt. Cached LD1 1 No 1 4 GB 16 KB W. Back Adapt. Cached LD2 2 No 5 10 GB 64 KB W. Back Adapt. Cached LD3 2 No 5 8 GB 64 KB W. Back Adapt. Cached LD4 LD5 LD6 LD7 LD8 LD9 LD10 And so forth, up to LD 39………………….. Figure 4-4.
Chapter 4 Planning Logical Drives, RAID Levels, and Array Spanning ! On Worksheet B, logical drives are numbered LD0 through LD39.
Chapter 4 Planning Write Policy ! When the IOP writes to disk, the data is first written to the cache on the assumption that the IOP will read it again soon. The two Write policies are: • Write-Through: In a write-through cache, data is written to disk at the same time it is cached. This setting provides better security because entries are always copied to disk.
Chapter 4 Planning Read Policy ! The three Read policies for HP NetRAID are: • Read-Ahead: This is a memory caching feature that tells the adapter to read sequentially ahead of requested data and cache the additional data in memory, anticipating that the additional data will be requested. Read-Ahead supplies sequential data faster, but it is not as efficient when accessing random data. • Normal: This policy does not use the read-ahead memory-caching feature.
5 Installation and Configuration Overview This chapter covers Steps C, D, E, F, G, and H of the installation procedure. You should already have completed Step A, "Plan Your Hardware," and Step B, "Plan Arrays and Logical Drives" in Chapter 4, "Planning." Step C. Prepare the Adapter In this step, you install the adapter into the HP Netserver.
Chapter 5 Installation and Configuration Plug-In Battery Backup Unit NOTE The HP NetRAID-1M adapter does not have a Battery Backup Unit. CAUTIONS 1. Follow the directions below to plug in the Battery Backup Unit before you install the HP NetRAID-2M adapter in your Netserver. 2. When the Battery Backup Unit is connected: • Do not place the HP NetRAID-2M adapter on a conductive surface.
Chapter 5 Installation and Configuration To connect the battery pack, plug the connector on the wire into the connector at J2 on the battery backup board, as shown in Figure 5-1. The connector is keyed to make sure the proper connection is made. Wire J2 Figure 5-1. Plugging in Battery Backup Unit on the HP NetRAID-2M CAUTIONS 1. The battery pack must be connected when the adapter card is not plugged in to the Netserver. 2.
Chapter 5 Installation and Configuration Step D. Install the Adapter In this step, you will: • Turn off the HP Netserver and remove the necessary covers or open the panels • Install the adapter Turn Off the HP Netserver and Open It CAUTION HP NetRAID-1M and 2M Accessory boards are not hot pluggable. Unplug HP Netserver power cord(s) before installing a HP NetRAID-1M or 2M board.
Chapter 5 Installation and Configuration CAUTION Before removing the cover, always disconnect the power cord(s) and unplug telephone cables. Disconnect the power cord to avoid exposure to high energy levels that may cause burns when parts are short-circuited by metal objects, such as tools or jewelry. Disconnect telephone cables to avoid exposure to shock hazard from telephone ringing voltages. Note that the power switch does not turn off standby power in some HP Netservers.
Chapter 5 3. Installation and Configuration Install the adapter by following the installation instructions for installing PCI boards in your host system manual and on the chassis labels. Align the adapter card bus connector into the slot. Ensure that it does not physically interfere with adjacent cards. Press the card gently but firmly into the slot to seat it properly. The bottom edge of the card should be flush with the slot. Secure the adapter to the system chassis with a mounting screw.
Chapter 5 Installation and Configuration CAUTION For the HP NetRAID-2M, the internal connectors for Channels 0 and 1 are very close together. If there are locking ears on the SCSI cables, you must remove them before inserting the cables, as shown in Figure 5-2. Figure 5-2. Removing the Locking Ears From the SCSI Cable Some nonstandard cable configurations and switch settings are listed in the HP Netserver documentation.
Chapter 5 Installation and Configuration CAUTION Handle disk modules carefully. They are more susceptible to shock, vibration, and electrostatic discharge when they are not in the cabinet. When removing a module while the system is powered on, disengage the module and wait for it to stop spinning before removing it from its hot-swap slot. Also, do not touch the SCSI edge connector pins. The oils on your skin could impair the electrical connection.
Chapter 5 Installation and Configuration 3. Choose Disk Array Controller Configuration from the Netserver Utilities screen. This launches the HP NetRAID Assistant utility. Step G.
Chapter 5 Installation and Configuration HP NetRAID Assistant Configuration Adapter Logical Drive Physical Drive Toggle to Select View. Adapter Selector Figure 5-3. HP NetRAID Assistant Window The HP NetRAID Assistant, shown in Figure 5-3, is an object-oriented graphical user interface (GUI) with conventions similar to those in Microsoft Windows. Click on an object with the left mouse button to select or deselect it.
Chapter 5 Installation and Configuration Steps H and I only describe the features of the HP NetRAID Assistant needed to configure the adapter initially. Refer to the HP NetRAID Series User Guide in Information Assistant for more information about HP NetRAID Assistant. The HP NetRAID Assistant window contains the following features from top to bottom: • Menu bar: The menu bar activates pull-down menus for Configuration, Adapter, Physical Drives, Logical Drives, Progress, and Help.
Chapter 5 Installation and Configuration • Physical Devices box: The Physical Devices box contains either one channel box (for an HP NetRAID-1M adapter), or two channel boxes (for an HP NetRAID-2M) adapter, which show the physical drives on the SCSI channels of the current adapter. The number in parentheses to the right of each physical drive icon is its SCSI ID (Target) on the channel. The state of each physical drive appears to the right of the SCSI ID or array designation.
Chapter 5 Installation and Configuration To clear the existing configuration: 1. Select the Configuration menu. 2. Choose Clear Configuration. 3. Click OK. Check Rebuild Rate During a rebuild, the content of a complete physical drive is rewritten. Normal operations can go on during a rebuild, but performance may be degraded. The Rebuild Rate controls the rate at which a rebuild is performed. A high Rebuild Rate (over 50%) speeds up the rebuild, but slows system performance.
Chapter 5 Installation and Configuration Select Wizard NOTE If any physical drives have been moved, added, removed, changed, or changed in state since HP NetRAID Assistant was started, rescan the drives by choosing the Adapter menu and then selecting the Rescan option. To launch the HP NetRAID Assistant Wizard: 1. Select the Configuration menu. 2. Choose the Wizard. The Wizard starting window is displayed, as shown in Figure 5-5, with a choice of Custom and Automatic configuration modes. Figure 5-5.
Chapter 5 Installation and Configuration 3. Click one of the following configuration modes: ◊ Select Custom if you want to define the arrays and logical drives and set their parameters. ◊ Select Automatic if you want the HP NetRAID Assistant Wizard to define the arrays and logical drives (and set their parameters) for you automatically. When you select Automatic mode, you can toggle the Redundancy check box at the bottom of the window.
Chapter 5 Installation and Configuration Figure 5-6. HP NetRAID Assistant Wizard Array Definition Window To assign physical drives to the first array: 1. Select all the Ready physical drives that you want to put into the first array. Clicking on a drive either selects or deselects it. 2. Click the Add to Array button. Physical drives show "A:new" to indicate the drive has been added to a new array, but has not been accepted yet. 3.
Chapter 5 Installation and Configuration To assign physical drives to an existing (not new) array: 1. Click one or more Ready physical drives to select (or deselect) them. 2. Drag the drives into the existing array. All selected Ready drives will be added to the array. Drives cannot be removed selectively from an existing array, but the entire array can be undone. An array cannot be reclaimed if it has any logical drives defined. To remove an entire array: 1. Select the array.
Chapter 5 Installation and Configuration Define Logical Drives NOTE Refer to Worksheet B when defining logical drives. After you finish defining arrays and hot spares, and click Next, the HP NetRAID Assistant Wizard Logical Drive Definition window appears. A sample window is shown in Figure 5-7. The window is ready for you to define Logical Drive 0. Figure 5-7.
Chapter 5 ◊ Installation and Configuration The Logical Devices box depicts the arrays on the current adapter, the logical drives on each array, and the global hot spare pool for the adapter. Logical drives are labeled as new and as LD0 through LD7. Click on the + sign in the yellow diamond if the view is collapsed (logical drives are hidden). The HP NetRAID Assistant Wizard is ready for you to set the parameters of the new logical drive. To define a logical drive that does not span arrays: 1.
Chapter 5 Installation and Configuration To create a logical drive that spans two or more arrays: NOTE The arrays to be spanned must have sequential array numbers and each array must contain the same number of physical drives. HP NetRAID Assistant will attempt to span up to eight arrays. Array spanning will stop when: • It has created a logical drive of the size you specify in Step 2 below. • The next sequentially numbered array has a different number of drives.
Chapter 5 Installation and Configuration Preview Configuration NOTE Refer to Worksheets A and B when checking the configuration. The HP NetRAID Assistant Wizard Configuration Preview window, shown in Figure 5-8, displays the configuration proposed for the physical and logical drives. Figure 5-8. HP NetRAID Assistant Wizard Configuration Preview Window NOTE The RAID level of a logical drive that spans arrays lacks the terminal zero. Mentally add it to make RAID 1 into RAID 10 and RAID 5 into RAID 50.
Chapter 5 Installation and Configuration To switch between showing logical drives and physical drives: Click Logical View or Physical View. To expand a view that has been collapsed (physical or logical drives, or hot spares are hidden): Click the + sign in the yellow diamond. To display the properties of a logical drive: Double-click the logical drive in the Logical Devices box. To display the properties of a physical drive: Double-click the physical drive in the Physical Devices box.
Chapter 5 Installation and Configuration A Writing Configuration message appears briefly, indicating that the configuration information is being written to the adapter’s NVRAM. This is not a binary file that can be loaded to restore the configuration. HP NetRAID Assistant asks if you want to initialize your logical drives now. Logical drives must be initialized before they can be used. If you have other adapters to configure, you may wish to do that first and then initialize all the logical drives. 2.
Chapter 5 Installation and Configuration Print Configuration To print a copy of the configuration: 1. Choose Print from the Configuration menu. 2. Keep a copy of configuration Worksheets A and B together with the printed copy of your configuration file. They help you understand your configuration, replace a failed adapter, or communicate with HP Customer Support. Configure Any Other Adapters To configure another adapter from the HP NetRAID Assistant window: 1.
Chapter 5 Installation and Configuration 3. Choose Initialize from the Logical Drive menu and click OK. The Initialize screen appears with separate windows for each logical drive. The bar graph for each logical drive shows the progress of the initialization. 4. Click the Abort button if you need to stop the initialization of that logical drive. 5. To rearrange individual windows, click the Arrange menu and make a selection. 6.
6 HP NetRAID Software Overview In this chapter, you will complete the next five steps of the configuration: • In Step I you use the HP Netserver Navigator CD-ROM to prepare the diskettes needed to install any of the following that are required for your network operating system (NOS) and method of NOS installation: ◊ HP NetRAID drivers ◊ HP NetRAID NOS-specific utility • In Step J you install the NOS, if necessary, and the appropriate HP NetRAID drivers, if they are not installed automatically.
Chapter 6 HP NetRAID Software Table 6-1. Summary of HP NetRAID Software Installation NOS Windows 2000 Step I Steps J and K Step L First, read NOS Installation Instructions for any special instructions. If no special instructions: Create diskette with NOSspecific configuration utility. Install NOS. If special instructions: Create diskette with NOS installation instructions and anything else required in special instructions. Install NOS manually.
Chapter 6 HP NetRAID Software Step I. Use HP Netserver Navigator CD-ROM to Prepare Diskettes In this step, you will use the HP Netserver Navigator CD-ROM to create the diskettes you need to install the HP NetRAID drivers and the HP NetRAID configuration utility specific to your NOS. The diskettes that you need to create may depend upon whether you plan to use Installation Assistant’s automatic mode of NOS installation, or whether you plan to install the NOS manually.
Chapter 6 HP NetRAID Software Check Latest Versions To ensure that you have the latest versions of the software, obtain the current Status Report for your HP Netserver Navigator CD-ROM. This report describes any software updates since the CD-ROM was created, and indicates whether you need any updates and how to obtain them. Each version of the CD-ROM has a four-digit Document Number printed on the disk.
Chapter 6 HP NetRAID Software 2. Insert the HP Netserver Navigator CD-ROM into the drive. HP Netserver Navigator should start automatically if automatic startup is enabled for the CD-ROM drive. If not, double-click launch32.exe on the CD-ROM to launch HP Netserver Navigator. It looks different from HP Netserver Navigator running on the HP Netserver. 3. On the Netserver Navigator screen’s drop-down menu of HP Netservers, click the HP Netserver you are configuring.
Chapter 6 HP NetRAID Software 3. From the Configuration Assistant menu, choose Custom Setup. 4. From the Custom Setup menu, choose Drivers Diskette Creation. 5. From the Drivers Diskette Creation window, select the diskette to create, click the Create Diskette button, and follow the onscreen instructions. 6. When the driver diskette is complete, click Back to return to the Custom Setup menu. 7. From the Custom Setup menu, choose NOS Install Instructions. 8.
Chapter 6 HP NetRAID Software Using a Separate Workstation to Create NOS-specific Configuration Utility Diskette 1. If you created the NOS drivers diskette(s) on the PC workstation, the Diskette Library screen is displayed. If you need to display the Diskette Library, refer to "Using a Separate Workstation to Create Drivers Diskette and Instructions" earlier in this chapter. 2.
Chapter 6 HP NetRAID Software Step J. Install NOS and HP NetRAID Drivers Install Network Operating System (If Necessary) If the NOS is not already installed on the HP Netserver, install it according to the instructions you printed in Step I. If you are using Novell NetWare, also see the Novell NetWare Installation book. The NOS can be installed on a non-hot-swap drive, on a hot-swap drive not under HP NetRAID control or on a logical drive under HP NetRAID control.
Chapter 6 HP NetRAID Software Step K. Install NOS-specific Configuration Utility In this step, you install the configuration utility specific to your NOS. • If you are using any version of Microsoft Windows NT or Windows 2000, you install the HP NetRAID Assistant utility. This is the Windows NT and Windows 2000 version of the utility you used to configure your system in Chapter 5, "Installation and Configuration.
Chapter 6 HP NetRAID Software Microsoft Windows NT Terminal Server Edition NOTE Windows NT Terminal Server Edition must be operating in INSTALL mode when you install the NetRAID Software— NT/Win2000. Otherwise, the administrator may see it as properly installed, but it may fail for other users. There are three relevant commands for the DOS prompt: • CHANGE USER /INSTALL = sets it to install mode. • CHANGE USER /EXECUTE = sets it to execute mode. • CHANGE USER /QUERY = show the current mode of operation.
Chapter 6 HP NetRAID Software Novell NetWare 4.2 and 5.x 1. Exit to the DOS prompt. 2. Insert the diskette called "NetRAID Software—NetWare." 3. Type Copy :\NetRAID\*.* :\nwserver, where is the drive letter for the diskette drive and is the hard disk where NetWare is installed. Press Enter. 4. To load the HP NetRAID Config utility, type: load :\nwserver\megamgr.nlm and press Enter at the NetWare console prompt. SCO OpenServer 5.0.x and UnixWare 7.0 No instructions are necessary.
Chapter 6 HP NetRAID Software • If you need to prevent booting from the HP NetRAID subsystem, disable the HP NetRAID BIOS. HP NetRAID Express Tools is a configuration and management utility that resides in a chip on the HP NetRAID board along with the HP NetRAID BIOS and firmware. For more information about HP NetRAID Express Tools and its functions, refer to the HP NetRAID Series User Guide in Information Assistant. To Start HP NetRAID Express Tools 1.
Chapter 6 HP NetRAID Software 5. To change the SCSI transfer rate: ◊ Choose SCSI Transfer Rate from the SCSI Channel menu. A submenu appears. ◊ Use the arrow keys to highlight your selection: Fast, Ultra, Ultra2, or Ultra3. Press Enter. ◊ Choose Yes to confirm your selection. 6. Press Esc to return to the Tools Management menu. To Exit HP NetRAID Express Tools To exit HP NetRAID Express Tools, press Esc repeatedly until the Exit? prompt is displayed. Choose Yes. Then press any key to reboot.
7 Preparing for Online Capacity Expansion Step M. Prepare for Online Capacity Expansion The HP NetRAID Online Capacity Expansion feature allows you to add new storage capacity to drives controlled by an integrated HP NetRAID controller without rebooting the server. Online Capacity Expansion has these restrictions: • You can use Online Capacity Expansion with any logical drive of RAID level 0 or 5. 1.
Chapter 7 Preparing for Online Capacity Expansion Refer to one of the following sections in this chapter: • See "Preparing for Online Capacity Expansion Under NetWare 4.2" if you are using Novell NetWare 4.2. • See "Preparing for Online Capacity Expansion Under NetWare 5" if you are using Novell NetWare 5.x. • See "Preparing for Online Capacity Expansion under Windows NT" if you are using Microsoft Windows NT.
Chapter 7 Preparing for Online Capacity Expansion For example, assume you have one RAID-5 logical drive built from four physical hard disk drives of 4 GB each. The result is 12 GB of actual storage space. If you enable virtual sizing for this logical drive, then the operating system will see a logical drive of 144 GB. Only the first 12 GB are real, 4 GB are used for parity, and the last 128 GB are virtual. Under NetWare 4.
Chapter 7 Preparing for Online Capacity Expansion NOTE SFT-3 and mirroring users: Novell’s operating system, which provides system level fault tolerance by mirroring two systems, is not compatible with the Online Capacity Expansion feature. SFT-3 mirrors disk storage on a partition basis rather than a volume basis. Because of the virtual space created within the partition, SFT-3 cannot successfully mirror the partitions. This limitation also applies to regular mirroring (without SFT-3) of volumes.
Chapter 7 Preparing for Online Capacity Expansion Preparation Steps for NetWare 4.2 This section makes the following assumptions: • You have already configured your HP NetRAID system as discussed in Chapter 5, "Installation and Configuration." You should have created only one logical drive per array. • You have initialized your logical drives. NOTE It is important to initialize your logical drives.
Chapter 7 Preparing for Online Capacity Expansion 4. Choose Objects from the Tools Management menu. 5. Choose Logical Drive from the Objects menu. 6. From the Logical Drives menu, choose the logical drive you want to prepare for expansion. 7. From the Logical Drive menu for the drive you want to prepare, choose Properties. 8. Choose Virtual Sizing. 9. On the Virtual Size Feature menu, choose Enable, and confirm your choice. 10. Press Esc twice to return to the Logical Drive menu.
Chapter 7 Preparing for Online Capacity Expansion 6. Press the F10 key to save the partition. The free space becomes a NetWare partition. The Available Disk Options menu is displayed. III. Create the NetWare Volume How you create the NetWare volume depends on where you installed NetWare. • For drives that do not contain the NetWare 4.2 operating system, see "Create Volumes on Drives that do not Contain NetWare 4.2." • If NetWare 4.
Chapter 7 Preparing for Online Capacity Expansion The new volume is now ready for use. Assume, for example, that the volume is called VOL1 and that its physical capacity is 12 GB. Its partition is 144 GB. Leave the remaining virtual storage space (144 GB minus 12 GB) as unused. You can write data up to 12 GB on the drive. Create Volumes on Drives that Contain NetWare 4.2 Sometimes it is desirable to have the network operating system reside on a disk array.
Chapter 7 Preparing for Online Capacity Expansion Preparing for Online Capacity Expansion under NetWare 5.x About Capacity Expansion under NetWare 5.x Normally, to add capacity you must shut down the server to reconfigure and then restore data, or you must add the new storage space as a new volume. The Online Capacity Expansion feature allows you to expand an existing logical drive without shutting down the server.
Chapter 7 Preparing for Online Capacity Expansion In most installations, the operating system is installed on a SCSI drive connected outside of the HP NetRAID system. However, NetWare 5.x can reside on a disk array in the HP NetRAID system to achieve redundancy. Preparation Steps for NetWare 5.x This section makes the following assumptions: • You have already configured your HP NetRAID system as discussed in Chapter 5. You should have created only one logical drive per array.
Chapter 7 Preparing for Online Capacity Expansion 1. Restart the host HP Netserver, and watch for the message: Option: Experienced users may press for HP NetRAID Express Tools now. Firmware Initializing 2. When the message is displayed, press . When the system stops scanning, HP NetRAID Express Tools starts and displays the Tools Management menu. 3.
Chapter 7 Preparing for Online Capacity Expansion Preparing for Online Capacity Expansion under Windows NT About Capacity Expansion under Windows NT Normally, adding capacity requires shutting down the server to reconfigure or restore an existing volume or to add the new storage space as a new volume. Using the Online Capacity Expansion feature allows you to expand an existing logical drive without shutting down the server.
Chapter 7 Preparing for Online Capacity Expansion sure to use no more than the actual available physical capacity. Capacity of the logical drive can be checked with the HP NetRAID Assistant under Windows NT. The Online Capacity Expansion feature cannot be used if a logical drive spans multiple arrays. Each array can contain only one logical drive. Reconstruction (for the purposes of adding a drive to an existing array) can only be done on an array having a single logical drive.
Chapter 7 Preparing for Online Capacity Expansion I. Enable Virtual Sizing NOTE Clearing a previous configuration does not reset the virtual sizing setting for a logical drive. Use the Reset to Factory Defaults option in HP NetRAID Express Tools to disable virtual sizing for all logical drives, or manually change the setting as described below. 1. Restart the host HP Netserver, and watch for the message: Option: Experienced users may press for HP NetRAID Express Tools now.
Chapter 7 Preparing for Online Capacity Expansion 11. If there is more than one HP NetRAID-1M or 2M adapter installed (including any integrated HP NetRAID controller), press Esc to return to the Objects menu. Enable virtual sizing on the logical drives of all adapters as necessary. 12. To exit, press Esc until you see the Exit box, and choose Yes. II. Start Windows NT and Enter the Disk Administrator Start Windows NT, and enter the Disk Administrator.
Chapter 7 Preparing for Online Capacity Expansion The formatted drive is now ready for use. Assume for this example that the drive is now E: and was partitioned as a primary partition. The remaining virtual storage space (500 GB minus 12 GB) must be left unpartitioned. You can write data up to 12 GB on the drive. Windows NT will not allow you to write beyond 12 GB and lose any data.
Chapter 7 Preparing for Online Capacity Expansion This section describes preparation for online capacity expansion for logical drives operating in Basic Disk Mode under Windows 2000. (Capacity cannot be expanded online for logical drives operating in Dynamic Disk Mode.) Preparation for capacity expansion under Windows 2000 operating in Basic Disk Mode is simply to leave virtual sizing disabled (the factory default), or to disable it if it has been enabled.
Chapter 7 Preparing for Online Capacity Expansion The only other requirement to prepare for online capacity expansion of your logical drive is that virtual sizing is disabled. This is the factory default setting. • If Virtual Sizing is Disabled (the factory default setting), no other preparation is necessary. • If Virtual Sizing is Enabled, disable virtual sizing in HP NetRAID Express Tools, as described below.
Chapter 7 Preparing for Online Capacity Expansion 7. From the Logical Drive menu for the drive you want to prepare, choose Properties. 8. Choose Virtual Sizing. 9. On the Virtual Size menu, choose Disable, and confirm your choice. 10. Press Esc twice to return to the Logical Drive menu. If you need to enable virtual sizing on another logical drive, choose the logical drive and repeat steps 6 through 10. 11.
8 Upgrading to an HP NetRAID-1M or HP NetRAID-2M Adapter This chapter explains how to replace an existing HP NetRAID adapter with an HP NetRAID-1M or HP NetRAID-2M adapter. When you replace one adapter with another, you must consider data compatibility. Data created using one HP NetRAID adapter is not necessarily compatible with any other HP NetRAID adapter. NOTE A new adapter must have channels that are equal in number or greater than the adapter it is replacing.
Chapter 8 Upgrading to an HP NetRAID-1M or HP NetRAID-2M Adapter Back Up Your Data Back up all data on the drives controlled by the adapter that will be removed. Load the Appropriate HP NetRAID Driver To load the required HP NetRAID drivers, you will follow these steps as described in Chapter 6, "HP NetRAID Software," of this guide: 1. Decide which HP NetRAID drivers you need as described in Step I of this guide. 2.
Chapter 8 Upgrading to an HP NetRAID-1M or HP NetRAID-2M Adapter To remove any HP NetRAID adapter and replace it with a new adapter, do the following: 1. Turn off the system, unplug the power cord(s) from the system, open the HP Netserver panel or remove the HP Netserver cover, and disconnect the SCSI cables from the existing HP NetRAID adapter. Remove the existing adapter, and place it on a grounding mat or other antistatic surface.
Chapter 8 Upgrading to an HP NetRAID-1M or HP NetRAID-2M Adapter Battery Backup Unit (BBU) J2 on BBU board Unplug BBU connector from J2 on BBU board Figure 8-2. Unplug Battery Backup Unit on the HP NetRAID Board Battery Backup Unit BBU Connector Figure 8-3.
Chapter 8 Upgrading to an HP NetRAID-1M or HP NetRAID-2M Adapter 2. Install the new adapter, as described in Step D of Chapter 5, "Installation and Configuration." If you are installing an HP NetRAID-2M adapter, be sure to plug in the Battery Backup Unit first (see Figure 8-3, above). 3. Connect all SCSI cables to the new adapter, as described in Step E of Chapter 5, "Installation and Configuration." 4.
Chapter 8 Upgrading to an HP NetRAID-1M or HP NetRAID-2M Adapter 11. After scanning has finished, press ESC. 12. You will get a warning that you cannot undo a migration. Choose Yes to migrate the configuration. The HP NetRAID Express Tools utility now updates the configuration stored in NVRAM on the newly installed adapter. 13. Press ESC repeatedly to exit HP NetRAID Express Tools. 14. Press CTRL+ALT+DELETE to restart the system.
Chapter 8 Upgrading to an HP NetRAID-1M or HP NetRAID-2M Adapter Backward Migration Drives that have been configured with the HP NetRAID-1M or 2M adapters cannot be migrated to the previous generation of adapters. Table 8-1 describes the drive migration options for the various combinations of adapters. Table 8-1.
9 Managing Servers Over the Network This chapter describes the installation and use of software to manage the HP NetRAID-1M or 2M adapters including integrated HP NetRAID controllers installed over a network. It lists features of the software, identifies the operating systems it supports, details installation instructions, and shows how to get started. It contains instructions for servers running Microsoft Windows NT or Windows 2000 and Novell NetWare.
Chapter 9 Managing Servers Over the Network NOTE Microsoft Windows NT Terminal Server Edition is not supported in either client or server for managing HP NetRAID-1M and HP NetRAID-2M over the network. The sections that follow identify the NOS requirements for different clients and servers on the network. Requirements for Clients That Manage HP NetRAID over the Network • Microsoft Windows NT, Windows 2000, or Windows 95/98 must be installed.
Chapter 9 Managing Servers Over the Network Other Requirements Before installing the software for HP NetRAID management, ensure that the network is operating and that all of the following have been done: • HP NetRAID-1M or 2M adapters and any integrated HP NetRAID controllers are configured in all servers to be managed. (See Chapter 5, "Installation and Configuration," of this guide for instructions.) • NOS-specific HP NetRAID drivers are installed in all servers.
Chapter 9 Managing Servers Over the Network Determine where to Install HP NetRAID Assistant HP NetRAID Assistant can be installed on any client running Microsoft Windows NT, Windows 2000, or Windows 95/98. HP NetRAID Assistant can be installed on any server running Microsoft Windows NT or Windows 2000. Identify the Registration Server/Client Only one server or client on the network can be identified as the Registration Server.
Chapter 9 Managing Servers Over the Network Table 9-1.
Chapter 9 Managing Servers Over the Network Make the Installation Disk, If Necessary The files needed to install the HP NetRAID Network utilities can be found on the following utilities diskette(s) created by the HP Netserver Navigator CD-ROM: • For Microsoft Windows NT, Windows 2000, and Windows 95/98, there are two diskettes titled "NetRAID Software—NT/Win2000." • For Novell NetWare, there is one diskette titled "NetRAID Software— NetWare.
Chapter 9 Managing Servers Over the Network 6. The Guide to Configure Server list the following items: ◊ NOS Installation Instructions ◊ Tested Configurations ◊ Diskette Library 7. On the Guide to Configure Server screen, click Diskette Library. 8. On the Diskette Library screen, double-click one of the following: ◊ For Windows NT, select NetRAID Software—NT/Win2000. Previously, this diskette was named " HP NetRAID Assistant for WinNT and Win95/98." ◊ For NetWare, select NetRAID Software—NetWare.
Chapter 9 Managing Servers Over the Network Microsoft Windows NT or Windows 2000 Client or Server Installation Instructions For each client or server operating under Microsoft Windows NT or Windows 2000, or for each client running under Windows 95/98 or Windows 2000, run Setup and then follow the on-screen instructions to install the appropriate utilities.
Chapter 9 Managing Servers Over the Network ◊ Manage HP NetRAID adapter(s) in this server only. (If you choose this option, skip Step 7 and go on to Step 8.) ◊ Manage HP NetRAID adapter(s) in this server and in other Windows NT and NetWare servers on the network. (If you choose this option, go on to Step 7.) 7. For clients running Windows 95/98, select one or both of the following utilities: ◊ HP NetRAID Registration Server manages a list of HP NetRAID adapters.
Chapter 9 Managing Servers Over the Network Edit the regserv.dat and hosts Files 13. Edit the regserv.dat file to replace localhost with the name of the Registration Server for this network. ◊ In Windows NT and Windows 2000 systems you will find regserv.dat under this pathname where is the path to the Windows files: \system32\drivers\etc\regserv.dat ◊ In Windows 95/98 systems you will find regserv.
Chapter 9 Managing Servers Over the Network Novell NetWare Server Installation Instructions NOTE All NetWare servers that contain HP NetRAID-1M or 2M adapters that will be managed by HP NetRAID Assistant must be running the same version of NetRAID Software—NetWare. Be sure to update any existing installations. The client or server managing these HP NetRAID adapters must be running HP NetRAID Assistant version A.02.02 or newer.
Chapter 9 Managing Servers Over the Network 7. Enter and retype the password that will be required for access to this server. Passwords are case-sensitive. 8. Verify that the regserv.dat file located at sys:\etc\regserv.dat contains the name of the system that will be the Registration Server for this network. 9. Edit the hosts file located at sys:\etc\hosts.
Chapter 9 Managing Servers Over the Network 2. HP NetRAID Registration Server: Start it before the others by double clicking on its Windows icon or by loading NetWare module reg_serv.nlm. 3. HP NetRAID Access Service: Start it by double clicking on its Windows icon or by loading NetWare module raidserv.nlm. NOTE To change the password for a server using Windows NT or Windows 2000, run setpass.exe under \netraid\dll\.
Chapter 9 Managing Servers Over the Network Adapter Selector Toggle to Select View Figure 9-1. HP NetRAID Assistant Window If HP NetRAID Assistant is started on a client or server that can access integrated HP NetRAID controllers or HP NetRAID-1M or 2M adapters over the network, you must select the server you want to access. The HP NetRAID Assistant Main window has a Server pull-down list next to the Adapter pull-down list.
Chapter 9 Managing Servers Over the Network • View Only mode does not require a password, and does not permit users to change the configuration. All menu selections that would change the configuration are inactive. Examples of operations that you can perform in View Only mode are displaying the properties of physical and logical drives and viewing the configuration.
10 Understanding HP NetRAID Utilities After you have installed the adapter and configured your system, four utilities help you manage HP NetRAID-1M and 2M adapters. Two of these utilities only work with specific network operating systems.
Chapter 10 NOTE Understanding HP NetRAID Utilities • For internal mass storage in some HP Netservers, SCSI ID 5 is reserved for the SAF-TE processor that manages the hot-swap mass storage cage. • For external mass storage, a SCSI ID may be reserved for a SAF-TE processor. The number of the reserved SCSI ID varies with the type of external enclosure. • The SAF-TE processor is displayed as PROC. For complete instructions on using HP NetRAID Assistant, see the HP NetRAID Series User Guide.
Chapter 10 Understanding HP NetRAID Utilities NOTE • For internal mass storage in some HP Netservers, SCSI ID 5 is reserved for the SAF-TE processor that manages the hot-swap mass storage cage. • For external mass storage, a SCSI ID may be reserved for a SAF-TE processor. The number of the reserved SCSI ID varies with the type of external enclosure. • The SAF-TE processor is displayed as PROC.
Chapter 10 Understanding HP NetRAID Utilities For complete instructions on using HP NetRAID Express Tools, see the HP NetRAID Series User Guide Guide in Installation Assistant on the HP Netserver Navigator CD-ROM. HP NetRAID Monitor Utilities The HP NetRAID monitor utilities provide information about the status of HP NetRAID drives and adapters. A complete list of monitor alert messages is available in the HP NetRAID Series User Guide.
11 HP NetRAID-2M Battery Backup Unit The Battery Backup Unit preserves data handled by the HP NetRAID-2M adapter by providing protection from power supply interruptions to the HP NetRAID cache memory. The HP NetRAID Battery Backup Unit monitors the voltage level of the DRAM modules installed on the HP NetRAID-2M adapter and supporting circuitry.
Chapter 11 HP NetRAID-2M Battery Backup Unit 2. Choose Objects from the Tools Management menu. 3. Choose Battery Backup to view the battery status. To Check Battery Status with HP NetRAID Config 1. Start HP NetRAID Config. 2. Choose Objects from the Management menu. 3. Choose Battery Backup to view the battery status. Warnings That Battery Needs Replacement • Power-up diagnostics include a battery life check. An on-screen message alerts you if the battery life is low.
Chapter 11 HP NetRAID-2M Battery Backup Unit on the wire in the lower-left corner into the connector at J21, as shown in the following figure. The connector is keyed to make sure the proper connection is made. Battery Backup Unit BBU Connection Figure 11-1. HP NetRAID-2M Battery Backup Unit with the Battery Pack Connected Battery Specifications Charge Time for Battery Packs The Backup Battery is shipped from the factory in an uncharged state.
Chapter 11 HP NetRAID-2M Battery Backup Unit for the 128-MB cache. The retention time for cache memory varies with the number of SIMMs installed, the number of chips on the installed SIMMs, the DRAM memory size, and the DRAM manufacturer. The more SIMMs the adapter has, the faster the battery drains.
12 Monitor Alert List This chapter lists monitor messages for the supported network operating systems that provide information about the HP NetRAID adapters, physical drives, and logical drives. For BIOS error messages, audible warnings, and other troubleshooting, refer to the "Troubleshooting" chapter in the HP NetRAID-1M and 2M Installation and Configuration Guide or the Integrated HP NetRAID Controller Configuration Guide.
Chapter 12 Monitor Alert List SCO OpenServer and UnixWare Monitor Messages Table 12-2. SCO OpenServer and UnixWare Messages Condition Messages Monitor starts HP NetRAID Monitor activated Monitor deactivated HP NetRAID Monitor deactivated No adapter found No HP NetRAID adapter found Adapter inquiry failed HP NetRAID inquiry failed for adapter x Physical drive state change Adapter: # PDrv Channel: SCSI ID # state change from (previous state) to (new state).
13 Alarm Control and Audible Warnings HP NetRAID-1M and 2M adapters have onboard tone generators that indicate events and errors. NOTE The integrated HP NetRAID controller does not have alarm control or audible warnings. Table 13-1. Audible Warnings Tone Pattern Meaning Three seconds on and one second off A logical drive is offline. Examples One or more drives in a RAID 0 configuration failed. Two or more drives in a RAID 1, 3, 5, 10, 30, or 50 configuration failed.
Chapter 13 Alarm Control and Audible Warnings • In HP NetRAID Express Tools, select Objects, then Adapter, then Alarm Control. Alarm Control has two options: • Enable/Disable Alarm: Choose this option to enable or disable the onboard tone generator. The default setting is Enabled. • Silence Alarm: This setting stops the alarm when it goes off.
14 Troubleshooting Power-up (Boot) Error Messages Adapter displays message “Firmware Failed Validation” Problem: The firmware has been corrupted. Suggested solution: Use the flash utility with the /b option to repair the image. Adapter displays message “Cache Memory Failure” Problem(s): Memory module is either: • Not connected correctly. • Damaged. • Not supported by the adapter. Suggested solutions: • Check the memory module connection. • Try another memory module.
Chapter 14 Troubleshooting NOTE Diagnostics are no longer a part of Express Tools (+). You must use the HP NetRAID Configuration Utility for DOS instead. Host Adapter at Baseport xxxx h not Responding Problem: The BIOS cannot communicate with the firmware on the adapter. Suggested solutions: • Verify that the adapter card is plugged all the way into its slot. • Moving the adapter card to another slot.
Chapter 14 Troubleshooting 3. Use View/Add/Delete Configuration to examine both configurations. 4. Resolve the configuration mismatch by selecting and saving one of the two configurations. Configuration of NVRAM and drives mismatch for Host Adapter – x (Normal Mismatch). Run View/Add/Delete Configuration option of Configuration Utility. Press any key to enter the Configuration Utility.
Chapter 14 Troubleshooting Configuration of NVRAM and drives mismatch for: HA-0(Legacy Array Found) HA-1(Legacy Array Found) Run View/Add/Delete Configuration option of Configuration Utility. Press any key to enter the Configuration Utility. Problem: You have installed more than one adapter, and the configurations stored in the drives are from a legacy controller (1Si or 3Si). All drives contain one set of configuration information, and NVRAM contains a different set. Suggested solution: 1.
Chapter 14 Troubleshooting 1 Logical Drive Failed Problem: One logical drive failed to sign on. Suggested solution: 1. Verify that all physical drives are connected and powered on. 2. Use a utility, such as HP NetRAID Assistant or HP NetRAID Config, to determine which physical drives are not responding and thereby make the logical drive unavailable. 3. Correct the problem with the physical drive by reconnecting, replacing, or rebuilding it.
Chapter 14 Troubleshooting Insufficient Memory Problem: There is insufficient memory on the adapter for the current configuration. Suggested solution: Check the adapter to be sure that the memory is properly installed. Following SCSI ID’s are not Responding Channel-x:a.b.c Problem: On the channel listed (x), the physical drives with the SCSI IDs listed (a, b, c, and so on) are not responding. Suggested solution: Verify that the physical drives are connected and powered on.
Chapter 14 Troubleshooting Drives not found at correct positions. Drive Roaming done. Problem: The physical drives connected to one channel were moved to another channel on the same adapter and the firmware was able to automatically resolve and update the configuration. Solution: This is just a warning message, and there is nothing to be done.
Chapter 14 Troubleshooting Other Troubleshooting NOS Does Not Load (Boot) Problem: Operating system does not load at start up time in a computer with an adapter. Suggested solutions: • Verify that the system is trying to boot from the drive/adapter with the NOS. • Use HP NetRAID Express Tools to enable/disable the HP NetRAID BIOS as required. • Verify the BBS settings in the system BIOS Hard Drive Fails Often Problem: One of the hard drives in the array fails often.
Chapter 14 Troubleshooting Management Menu Not Displayed Problem: Running HP NetRAID Express Tools or HP NetRAID Config does not display the Management Menu. Suggested solution: Use a color monitor. Cannot Flash or Update the EEPROM Problem: Cannot flash or update the EEPROM. Suggested solution: 1. Make sure that the correct options are used with MFLASH. 2. Make sure that Pins 2-3 of J5 are shorted on the adapter card. If J5 is OK, you may need a new EEPROM.
Chapter 14 Troubleshooting Message "Some Inconsistency Cured" Appears the First Time Consistency Check is Run If you have an HP NetRAID-2M or NetRAID-1M, and are running a consistency check for the first time, the disk area on which nothing is written will be cleared. It is normal for the system to indicate that this has occurred and is not a warning of errors in the system. Troubleshooting Management Over the Network Only the most common problems are covered here.
Chapter 14 Troubleshooting Can’t unload raidserv.nlm If the adapter in a NetWare server is being accessed by a configuration utility (HP NetRAID Assistant in Full Access mode or HP NetRAID Config), the raidserv.nlm module cannot be unloaded until the adapter is no longer being accessed. This prevents a critical operation in the adapter, such as a disk rebuild, from being interrupted.
15 Warranty and Support The hardware warranty below applies to components purchased as accessories. If your component was factory installed as part of an HP Netserver model, refer to the HP Netserver Warranty and Service/Support Booklet for the warranty limitations, customer responsibilities, and other terms and conditions.
Chapter 15 Warranty and Support The customer may be required to run HP-supplied configuration and diagnostic programs before a replacement will be dispatched or an on-site visit is authorized. Third-Party Hardware Products HP does not warrant third-party hardware products. Third-party hardware products may be warranted in accordance with the third-party warranty statement accompanying the product.
A Adapter Specifications HP NetRAID-1M Specifications Parameter Product Number P3410A Specification Card Size 6.875" x 4.2" (half length PCI) Processor Intel i960RM™ @ 100 MHz Bus Type PCI 2.1/2.2 - 32-bits @ 33 MHz PCI Edge Connector 3 V or 5 V (Universal) Bus Data Transfer Rate Up to 132-MB per second BIOS HP NetRAID BIOS Cache Configuration 32-MB SDRAM DIMM with ECC Firmware 1-MB flash ROM Nonvolatile RAM 32-KB of NVRAM for disk configuration space Operating Voltage 5.00 V ± 0.
Appendix A Adapter Specifications HP NetRAID-2M Specifications Parameter Product Number Specification P3411A (64-MB cache), P3475A (128-MB cache) Card Size 6.875" x 4.2" (half-length PCI) Processor Intel i960RN @ 100 MHz Bus Type PCI 2.1/2.2 - 64-bits @ 66 MHz PCI Edge Connector 3 V or 5 V (Universal) BIOS HP NetRAID BIOS Cache Configuration 64-MB or 128-MB SDRAM DIMM with ECC Firmware 1-MB flash ROM Nonvolatile RAM 32-KB of NVRAM for disk configuration space Operating Voltage 5.
B Regulatory Information Notice for USA FCC Radio Frequency Emissions Statements Class B Product Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Appendix B Regulatory Information Notice for Japan The configuration of the host bus adapter you have purchased may be in either the Class A or Class B category. For products labeled as Class B: This equipment is in the Class B category information technology equipment based on the rules of Voluntary Control Council For Interference by Information Technology Equipment (VCCI). Although aimed for residential area operation, radio interference may be caused when used near a radio or TV receiver.
Appendix B Regulatory Information Notice for Taiwan Class A Warning Statement Required for European Union: The HP NetRAID disk array controller was tested for EMC compliance per EN 55022:1994 to class B limits in the HP Netserver LD Pro. EMC compliance is achieved in HP Netserver applications.
Appendix B Regulatory Information Declaration of Conformity (US and EU) DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s/Supplier Name: Manufacturer’s/Supplier Address: Hewlett-Packard Company 10955 Tantau Avenue Cupertino, Ca.
C Worksheets Configuration Worksheets Figures C-1 and C-2 are worksheets for you to record your configuration choices for the hardware and logical drives. HP recommends that you make one copy of Worksheet A and B for each adapter you have. Log your configuration selections on the photocopies. NOTE SCSI ID 7 is reserved for the HP NetRAID controller.
Appendix C Worksheets Adapter # PCI Slot # Channel 0: SCSI Disk ID Capacity Rebuild Rate = Channel: CH 0 Array # or Hot Spare Type CH 1 Channel 1: SCSI Disk ID Capacity Array # or Hot Spare Type Figure C-1. Worksheet A NOTE 156 Since HP NetRAID-1M is a single-channel adapter, only Channel 0 applies.
Appendix C Worksheets Figure C-2 provides Worksheet B forms that you can copy. The instructions for filling in each column in Worksheet B are these: • For the Logical Drive # (column 1), use up to 40 logical drives, starting with LD0. • For the Array # (column 2), start with Array 0 and number consecutively. • In the Span column (3), you can choose to span this LD over the next 1-7 arrays. Enter your choice.
Appendix C Worksheets WORKSHEET B—LOGICAL DEVICES Logical Drive # LD0 LD1 LD2 LD3 LD4 LD5 LD6 LD7 LD8 LD9 LD10 LD11 LD12 LD13 LD14 LD15 LD16 LD17 LD18 LD19 158 Array # Span RAID Level Logical Drive Size Stripe Size Write Policy Read Policy Cache Policy
Appendix C Worksheets WORKSHEET B—LOGICAL DEVICES (continued) Logical Drive # Array # Span RAID Level Logical Drive Size Stripe Size Write Policy Read Policy Cache Policy LD20 LD21 LD22 LD23 LD24 LD25 LD26 LD27 LD28 LD29 LD30 LD31 LD32 LD33 LD34 LD35 LD36 LD37 LD38 LD39 Figure C-2.
Appendix C Worksheets Sample Configuration Worksheets Adapter # 0 PCI Slot # 5 Channel 0: SCSI Disk ID Capacity Rebuild Rate = 50 % Channel: CH 0 Array # or Hot Spare Type CH 1 Channel 1: SCSI Disk ID Capacity Array # or Hot Spare Type 1 9GB Array 0 0 4GB Array 1 2 9GB Array 0 1 4GB Array 1 3 9GB Array 0 2 4GB Dedicated Hot Spare Array 1 4 9GB Global Hot Spare 3 9GB Array 2 8 9GB Array 2 9 9GB Array 2 Figure C-3.
Appendix C Worksheets WORKSHEET B (LOGICAL DEVICES) Logical Drive # Array # Span RAID Level Logical Drive Size Stripe Size Write Policy Read Policy Cache Policy LD0 0 No 5 18 GB 64 KB W. Back Adapt. Cached LD1 1 No 1 4 GB 16 KB W. Back Adapt. Cached LD2 2 No 5 10 GB 64 KB W. Back Adapt. Cached LD3 2 No 5 8 GB 64 KB W. Back Adapt. Cached LD4 LD5 LD6 LD7 LD8 LD9 LD10 LD11 Figure C-4.
Appendix C Worksheets Figures C-3 and C-4 are samples of Worksheets A and B for an HP NetRAID adapter with ten physical drives, three arrays, and three logical drives. It is adapter #0 in PCI Slot #5 in the HP Netserver, and it has a 50% rebuild rate. Physical Arrays and Hot Spares • Array 0 on Channel 0 contains three 9-GB physical drives (SCSI ID # 1, 2, 3). • Array 1 on Channel 1 contains two 4-GB physical drives (SCSI ID # 0 and 1).
Glossary Disk Array Terms and Technologies Array: An array of disk modules combines the storage space on the disk modules into a single segment of contiguous storage space. The HP NetRAID adapter can group disk modules on one or more of its SCSI channels into an array. A hot spare disk module does not participate in an array. Array Spanning: Array spanning by a logical drive combines storage space in up to eight arrays of disk modules into the logical drive’s single contiguous storage space.
Glossary • Under Windows NT or NetWare 4.2, enable virtual sizing to prepare for online capacity expansion. The controller creates virtual space when the "virtual sizing" option is enabled in the HP NetRAID Express Tools utility. A volume can then be expanded into the virtual space by adding a physical disk through reconstruction. Reconstruction is only permitted on a logical drive that occupies a single array and is the only logical drive in the array.
Glossary pass a Consistency Check. Arrays work without initializing, but they may fail a Consistency Check because parity fields may not have been generated. IOP: The IOP (I/O Processor) for the integrated HP NetRAID controller directs all functions of the controller, including command processing, PCI and SCSI bus transfers, RAID processing, drive rebuilding, cache management, and error recovery. Logical Drive: A virtual drive within an array, which may consist of more than one physical disk.
Glossary from two or more parent data sets. The redundancy data can be used to reconstruct one of the parent data sets; however, parity data do not fully duplicate the parent data sets. In RAID, this method is applied to entire drives or stripes across all disk drives in an array. Parity consists of Dedicated Parity, in which the parity of the data on two or more disks is stored on an additional disk, and Distributed Parity, in which the parity data are distributed among all the disks in the system.
Glossary • RAID 10 results when data is striped across multiple RAID 1 logical drives. • RAID 50 results when data is striped across multiple RAID 5 logical drives. Read Policy: The three Read policies for HP NetRAID are: • Read-Ahead: This is a memory caching ability that tells the adapter to read sequentially ahead of requested data and cache the further data in memory, anticipating that the further data will be requested.
Glossary SCSI Disk Status: A SCSI disk module (physical drive) can be in one of five states: • Ready: a powered-on and operational disk that has not been configured. • Online: a powered-on and operational disk that has been configured. • Hot Spare: a powered-on, stand-by disk ready for use should a disk fail. • Not Responding: the disk is not present, not powered-on, or has failed. • Failed: errors on the disk have caused it to fail, or you have used an HP NetRAID utility to take the drive offline.
Glossary Write Policy: When the processor writes to main memory, the data is first written to the cache on the assumption that the processor will probably read it again soon. The two Write policies for HP NetRAID are: • Write Back: In a write-back cache, data is written to main memory only when it is forced out of the cache. Write-back requires the cache to initiate a main memory write of the flushed entry, followed (for a processor read) by a main memory read.
Index A Abort button, 63 Accept Array button, 54 Accept button, 57 Adapter features, 7 firmware, 5 multiple, 27 NVRAM, 61 rescan, 52 setting current adapter, 50 Add to Array button, 54 Advanced button, 56 Antistatic kit, 9 Array, 163 adding physical drive, 55 defining, 53–55 planning, 29 Array Definition window, 53–55 Array spanning, 163 Array Spanning, 6, 17 Arrays, 11 Automatic configuration mode, 28, 53 B Basic Disk Mode, 95 Battery backup connecting, 40 Battery Backup of cache memory, 4 Binary file save
Index physical drive into existing array, 55 Drivers diskette, 68, 72 creating on HP Netserver, 69 creating on separate workstation, 68 Dynamic Disk Mode, 95 E Existing array adding a physical drive to, 55 Exiting HP NetRAID Express Tools, 77 Exiting HP NetRAID Assistant, 63 Expansion, capacity, 7, 79 F Failed status of SCSI disk, 50, 168 Fault tolerance, 7 RAID Levels, 19 Fault Tolerance RAID Levels, 20 Firmware, adapter, 5 G Global hot spare assigning, 51 planning, 32 H Hardware accessories limited warra
Index drivers, 67 network operating system (NOS), 72 NOS-specific utilities, 73 overview, 23 Interference, 151 IRQ Sharing, 27 L Logical Devices box Array Definition window, 53 HP NetRAID Assistant, 50 Logical Drive Definition screen, 57 Logical Drive Definition window, 56 Logical Drive Parameters box, 56 Logical drives, 165 capacity, 36 defining, 56, 55–58 defining new, 57 initializing, 62 planning, 33, 36 properties, 60 setting parameters, 57 spanning arrays, 58 states of, 165 undoing, 58, 60 Logical Dri
Index properties, 60 states, 50 Physical Drive, 11 Physical drives undoing, 60 Planning Overview, 25 Power fail safeguard, 166 Print configuration, 62 Properties logical drives, 60 physical drive, 60 R RAID level, 166 setting, 57 RAID Level RAID 50, 18 tables, 19 Tables, 20 RAID Level RAID 0, 14 RAID 1, 15 RAID 10, 17 RAID 5, 16 Read policy, 167 planning, 38 setting, 57 Readme file in HP Navigator, 8 Ready state of physical drive, 50 Ready status of SCSI disk, 168 Rebuild operation, 167 status of SCSI disk
Index Step I. Use the HP Netserver Navigator CD-ROM to Prepare Diskettes, 67 Step J. Install NOS and HP NetRAID Drivers, 72 Step K. Install NOS-specific Configuration Utility, 73 Step L. Run HP NetRAID Express Tools, 75 Step M.
