Service manual

Chapter 5 Troubleshooting
66
Installing a PCI board which bridges the two system PCI buses (certain adapter boards provide this feature)
can cause previously installed PCI drivers to not recognize their adapter board(s).
To resolve the configuration problem, move the PCI board that has bridging capability to a primary PCI slot.
The configuration cannot be saved and the battery loses power.
Refer to this section if the server frequently loses date and time that may be caused by the battery losing
power.
1. Review the Troubleshooting Checklist before you continue.
2. If the system frequently loses the time and date, replace the battery. The battery is attached to
the system board.
3. Set the new date and time, and reset the configuration parameters using the Setup Utility, if
necessary.
4. Turn off AC power to the HP NetServer, then reboot to see if the date and time was saved.
5. If date and time are still requested, and the battery is good, perform the next procedure.
The configuration information is frequently lost and the battery is good
If the battery is good and you cannot save system configuration, do the following
1. Review the Troubleshooting Checklist before you continue.
2. Configuration information is saved in the CMOS. If you continue to loose configuration
information and the battery is good, or you cannot save the information to the CMOS:
a. If possible, using the configuration utility, save the current configuration to a diskette.
b. Replace the system board.
Verifying Hard Disk Drive Operation
Each Ultra2 hard disk drive module has two LED indicators on its front, one for status and one for activity.
Status LED
Indicator
A
ctivity LED
Indicator
LED Apertures on Ultra2 Hard Disk Drive Module
Light pipes on the module transmit light to these apertures from LEDs on the inside rear of the hot-swap
mass storage cage. Verify that the LEDs show the correct status and activity indications for all disk drive
modules that you installed:
1. Turn on power to the HP NetServer and display monitor.