Service manual

Chapter 4 Diagnostics
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2. If the problem persists, your video memory module may need to be replaced. Contact your
service representative.
0700 The system memory size detected during the power-on self-test is smaller than previously detected. One or
several main memory modules are either disconnected, or have been replaced by smaller ones.
1. If some main memory modules have just been removed or replaced by smaller ones, press [F4]
to automatically validate the change.
2. If no main memory module has been removed or changed, ensure all modules are properly
inserted in their sockets.
3. If the problem persists, one of your main memory modules may need to be replaced. Contact
your service representative.
07XX One main memory module has reported an error during its self-test.
(This error may cause serious problems to the HP NetServer operation.)
1. Isolate the defective memory module using the error code 07xy with x = bank number, y =
module number. The memory module sockets are put in the following order: 071X=A, 072X=B,
and 073X=C.
2. Remove the memory module from its socket and clean the edge connector.
3. Re-install the memory module.
4. If the problem persists put your memory module in another socket. If the error code changes
and indicates the new location of the memory module, it needs to be replaced. Contact your
service representative.
5. To allow the HP NetServer to start with the remaining available memory, remove the defective
module and change the memory size in the Setup utility.
0800 The cache memory size detected during the power-on self-test is smaller than previously detected. The
cache memory module is either disconnected, defective or has been replaced by a smaller one.
1. If the processor module has just been removed or replaced by a smaller one, press [F4] to
automatically validate the change.
2. If the problem persists, the microprocessor may need to be replaced. Contact your service
representative.
0801 The cache memory module has reported an error during its self-test.
1. Verify that your microprocessor is installed correctly. Refer to you User's Guide for handling
precautions.
2. If the problem persists, your microprocessor may need to be replaced. Contact your service
representative and specify the error code.
0900 The system could not disable the integrated LAN.
Please power down the NetServer and remove the AC power cord for 20 seconds. Replace the cord and
restart the NetServer.
If the error appears upon restarting, update the system BIOS by running the flash utility from the Navigator
CD-ROM. To do this, insert the Navigator CD-ROM into the CD-ROM drive and power-cycle the system.
If the error persists, one or more system boards may need to be replaced. Contact your service
representative.