HP Video Over Ethernet User Guide
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Table of contents 1 Product Overview .......................................................................................................................................... 1 Features ................................................................................................................................................................. 1 2 System Setup ................................................................................................................................................
Upgrading VOE ..................................................................................................................................................... 34 Removing HP Video Over Ethernet ......................................................................................................................
1 Product Overview HP Video Over Ethernet (VOE) is a system of software, hardware, and firmware for connecting HP Digital Signage Displays on a network with computers/media players on the same network. A computer or media player running VOE software becomes a candidate video source for displays anywhere on the network and is referred to in this manual as a media player, or just player. The connection between the display and player is called an association.
2 System Setup System Requirements Any player running a Microsoft Windows XP, Vista, Windows 7, or Windows 8 Operating System can become a VOE media player. Requirements are: RAM 4GB Disk space 12MB Windows Experience Index 4.0 to drive displays with 1366 x 768 native resolution 4.3 to drive displays with 1920 x 1080 native resolution Operating system Windows® XP (32 bit) Windows Vista® (32 or 64 bit) Windows® 7 (32 or 64 bit) Windows 8 CPU Dual-core 2.
Figure 2-1 VOE and ViewSpan Icons 1 VOE icon Right-click this icon to open the VOE dialog or Quit to stop VOE 2 ViewSpan icon Right-click icon to bring up Windows display settings dialog or Exit to stop the driver VOE is set up to automatically start any time the player/computer is booted. To change this default setting, right-click on the VOE icon and click on the check mark next to Run this application when PC starts up.
3 Operating VOE VOE runs as a background process whenever the player is running. This process monitors the network, detecting connected displays and other players. When the VOE application is started, it opens the user dialog and displays the VOE main menu to allow the user to perform operations. Closing the window does not break connections to displays or prevent the player from showing to other players.
7 Player Name Displays the Player Name of the player associated with the display 8 Status Displays the status of the display. Ready to Connect (the display is available to be associated) or Connected (the display is already associated with a player and is not available to be associated with any other player) VOE Main Menu Opening a VOE window shows all the displays detected on the network, each on its own line. Columns on the VOE Main Menu show display information.
In Windows 7, go to the Control Panel, choose System, and then locate the computer name under Computer name, domain, and workgroup settings. VOE displays the Computer Name as the Player Name. Figure 3-2 Locating the Computer Name in Windows 7 In Windows Vista, open the Control Panel, choose System and Security, and then select See the Name of this computer to view or change the name of the player. VOE displays the Computer Name as the Player Name.
User Mode VOE manages the association between networked displays and players. There are two modes for managing the associations: User Mode and Administrator Mode. Each mode has a unique main menu that allows different functions depending on the mode. This section addresses User Mode. There is no password authentication required in User Mode. The first time VOE is launched, it opens in User Mode. See Figure 3-3 User Mode Menu on page 7.
Associate User Mode allows users to associate up to 12 displays with any one player and break or Clear any existing associations of displays to the player. An association may be made either one at a time, or multiple displays may be associated at the same time. In User Mode, any available display (with Ready to Connect status) can be chosen to be associated with the player. Make an Association One at a Time A single association is made as follows: 1.
2. Click on the Associate button to make the association. The confirmation box appears. Figure 3-6 Association and Connection Confirmation 3. Click OK to make the connection. Click on Cancel to abort the association and connection attempt. If the association and connection attempt is successful, the user is returned to the menu. The list is updated with a check mark in the Association box. The Player Name is filled in with the local player name, and the Status is changed to Connected.
Association and Connection of Multiple Displays In User Mode, VOE allows the association and connection of multiple displays at once. In the figure below, the menu list shows two displays available to be associated and connected with the player. Figure 3-8 Menu List with Available Displays 1. Click on the first check box. The Player Name is filled in, and a check appears in the check box.
2. Click on the next display to associate with this player. Both display lines now show the Player Name and checks in the association boxes. Figure 3-10 Multiple Displays Selected for Association and Connection 3. Click on the Associate button. The association and connection confirmation box appears.
4. The confirmation box shows both selected displays are ready to be associated and connected to the same player. Choose OK to keep the association and make the connection. The menu list updates, and the two displays now have a Connected status. Figure 3-12 Multiple Displays Associated and Connected Clear an Association and Connection In User Mode, the user can also break or clear the association and connection for any display associated with the player. To Clear the association: 1.
2. The Clear Association dialog box appears. Click OK to break the association and connection for the selected display. If applicable, click on Cancel to abort the Clear Association process. Figure 3-14 Clear Association Dialog Box After a successful clear, the menu list updates and shows the display is now available (Ready to Connect). The Player Name field is blank, and the check box is also blank.
Administrator Mode Administrator Mode allows the user to manage associations and connections for all the displays and players on the network. In Administrator Mode, the user can make or break an association on the player the user interface is running on (as in User Mode), or make or break an association between any other display and any other player in the network. Administrator Mode also enables additional tasks to be performed.
● Update Firmware – Allows the administrator to update the VOE firmware on any display in the network that is not connected to a player ● Logout – Leave Administrator Mode and return to User Mode Search In Administrator Mode, the search function works the same as in User Mode. For details, see User Mode on page 7 of this document. Associate The association and connection process in Administrator Mode is slightly different from the process in User Mode.
2. The Change Association dialog box appears. Click on the pull-down menu. Figure 3-19 Change Association Dialog Box 3. The pull-down list shows all the players in the network. Select the name of the player to associate the display with this player. Click OK to make the association.
4. The confirmation dialog box appears. Click OK to confirm the association and make the connection. If applicable, click Cancel to abort the association and connection process. Figure 3-21 Association and Connection Confirmation The menu list updates according to choices made.
Change an Association Administrator Mode allows the user to change the association of any display with any player. The process is very similar to making an association with an available display (Ready to Connect) in User Mode, except the user may choose any Connected display on the list. To change an association and connection: 1. Select the display whose association and connection are to be changed by clicking on the association box. Figure 3-23 Select Display to Change Association and Connection 2.
3. The menu list updates and shows the display now Connected to the new player. Figure 3-25 Updated Menu List with New Player Connected Reset Display Reset Display reboots the VOE hardware in any highlighted display selected from the menu. The display must be available (Ready to Connect). In the unlikely event that a display should freeze or seem to hang up, press the Reset Display button to make VOE operational again. View Log Each player has an event log created by VOE.
Password VOE provides a Master Password set to admin by the factory. It is recommended that the password be changed immediately to something unique. The password can be a maximum of 30 characters. VOE allows the creation of up to three additional Administrator passwords. Only the user who is logged on with the Master Password can create, clear, or change these additional passwords. User Mode does not require a password.
3. The Change Password dialog box appears. Enter the new password in the Change Password field. Passwords are case sensitive and may be any combination of alphanumeric characters and blanks up to 30 characters. Enter the new password again in the Confirm New Password field to confirm. Click Submit. Figure 3-29 Change Master Administrator Password Dialog If the same password is not entered in the Confirm New Password field to confirm, an error message displays.
Reset Password Option 1. If the user clicks the Reset Password button on the password dialog box, the Master Administrator password resets to admin. Figure 3-32 Reset Password Confirmation 2. The Reset Password confirmation box appears. Click OK to confirm the reset. Figure 3-33 Reset Password Confirmation Additional Administrator Passwords VOE allows the assignment of three additional Administrator passwords.
1. Click on the Set button next to the selected Administrator (Administrator 1, Administrator 2, or Administrator 3). Figure 3-34 Set Administrator Password 2. The Change Password dialog box appears. Enter the password for the selected Administrator in the Change Password field, and re-enter it in the Confirm New Password field to confirm. The password can be any combination of alphanumeric characters or blanks up to 30 characters. Click Submit to set the password.
To clear passwords: 1. Click on the Clear Password button next to the Administrator password to be cleared. Figure 3-37 Clear Administrator Password 2. The Clear Password confirmation box appears. Click OK on the Clear Password confirmation box to return to the Password Dialog box. Figure 3-38 Clear Password Confirmation Box 3. 24 The Password Dialog box appears. To exit, click OK to return to the Administrator Mode menu.
Figure 3-39 Exit Password Dialog Display Settings Each VOE display has two user fields that may be populated to help identify displays and their locations. This can be very helpful in a large network of displays that are centrally managed and controlled. The two fields, Display Name and Display Location, can be set two different ways: with the display OSD or with the VOE's Display Setting Dialog. To populate the Display Name and Display Location fields using VOE: 1.
2. A Configuration dialog box appears with Display Name and Display Location fields enabled for data entry. Figure 3-41 Configuration Dialog 3. Enter the Display Name and Display Location information in their respective fields in the Configuration Dialog box. Click Set to save the change to the display memory. When this button is clicked, there may be a slight delay until the confirmation message appears. If applicable, click Cancel to abort the change.
4. The confirmation message appears. Click OK to clear the confirmation message. Figure 3-43 Display Setting Confirmation Message 5. The menu list updates with the new Display Name and Display Location. Figure 3-44 Changed Display Name and Display Location Information 6. If the fields are not changed to the new information after clearing the confirmation message, click Search to refresh the display list in the menu. The new information should appear.
1. Log on as an Administrator. 2. Highlight the display to be upgraded. It must have the status Ready to Connect. 3. Press the Update Firmware button on the Administrator Mode menu. Figure 3-45 Update Firmware 4. VOE opens the Windows dialog to browse for the directory of the firmware binary file that was downloaded by the user. Figure 3-46 Browse for Directory of Firmware Binary File 5. 28 After locating the firmware file, highlight the file and click Open.
Logout To log off as Administrator (Administrator Mode), click the Logout button to return to the User Mode main menu.
4 Using ViewSpan User Options ViewSpan provides users the ability to manage display settings for VOE displays. ViewSpan is installed with the VOE software and is launched by clicking on the ViewSpan icon in the System Tray. Figure 4-1 ViewSpan Icon When launched, ViewSpan presents the Windows Display Settings dialog screen. Figure 4-2 View Span Display Setting Dialog The Display Settings dialog screen offers the user choices.
● Define how multiple displays show the desktop (Go to Figure 4-6 Multiple Display Definition on page 32.) ● Arrange displays in a single virtual desktop (Refer to Figure 4-7 Arranging Displays in a Logical Desktop on page 33.
● Change orientation of the displays (Landscape or Portrait mode) Figure 4-5 Change Display Orientation ● Define how multiple displays show the desktop Figure 4-6 Multiple Display Definition 32 Chapter 4 Using ViewSpan
● Arranging displays in a single virtual desktop Figure 4-7 Arranging Displays in a Logical Desktop After the appropriate settings have been selected or the arrangement of displays is completed, click Apply to accept the changes, and then click OK to exit the dialog.
5 Troubleshooting Issues and Solutions At times VOE issues may occur, and solutions to address those issues are indicated in the Troubleshooting table. Table 5-1 Troubleshooting a VOE Network Problem Possible Solutions VOE Software does not detect a display Make sure the display is powered on and correctly connected to the network. Verify that the Display Name, Display Location, IP Address and other network settings in the display are correct.
Removing HP Video Over Ethernet To remove VOE software from a player or media player, use the Windows operating system Control Panel. Select Programs and Features, and then highlight Video Over Ethernet. Click the Uninstall button above the list. Reboot the media player afterward. The uninstall process for Video Over Ethernet also automatically uninstalls the ViewSpan driver.
