HP Pavilion dv6 Notebook PC Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, Athlon, Phenom, and Turion combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ................................................................................... 11 Display ................................................................................................................................. 11 Buttons, speakers, and fingerprint reader (select models only) ..................................
Electrostatic discharge damage .................................................................. 53 Packaging and transporting guidelines ........................................ 55 Component replacement procedures ........................................................................................ 57 Service tag ............................................................................................................. 57 Computer feet .................................................................
Hard drive specifications ...................................................................................................... 119 Hard drive specifications (continued) ...................................................................................... 120 7 Backup and recovery .................................................................................................... 121 Restore ...................................................................................................................
viii
1 Product description Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Product Name HP Pavilion dv6 Notebook PC √ √ Processors AMD A8-3530MX 2.60-GHz processor, (1.90-GHz FSB, 4.0-MB L2 cache, quad core, 45 W) √ AMD A8-3510MX 2.50-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core, 45 W) √ AMD A8-3500M 2.40-GHz processor (1.5-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) √ AMD A6-3410MX 2.30-GHz processor (1.
Category 2 Description Computer models equipped with an AMD processor AMD Phenom II N660 3.00-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/ sec, dual core, 35 W) √ AMD Phenom II P960 1.80-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, quad core, 25 W) √ AMD Phenom II P860 2.00-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 25 W) √ AMD Phenom II P650 2.60-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, triple core, 25 W) √ AMD Turion II P570 2.70-GHz processor (2.
Category Description Chipset Northbridge: AMD A70M Fusion controller hub (FCH) Computer models equipped with an AMD processor Computer models equipped with an Intel processor √ Northbridge: AMD A60M FCH +NEC USB 3.0 Northbridge: AMD A60M FCH Northbridge: ATI RS880M - AMD M880G with ATI Mobility Radeon HD 4250 Northbridge: AMD RS880MD Southbridge: AMD SB820M Intel® HM65 Express chipset with NEC USB 3.
Category Description Graphics Internal graphics: ● AMD Radeon™ HD 6620G graphics on computer models equipped with an AMD A8 processor ● AMD Radeon HD 6520G graphics on computer models equipped with an AMD A6 processor ● AMD Radeon HD 6480G graphics on computer models equipped with an AMD A4 processor ● ATi Mobility Radeon HD 4250 graphics supporting DX10.
Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor √ Internal graphics: Intel HD Graphics 3000 Switchable discrete graphics: Panel ● ATI XT Radeon HD 6770M M2 package with 1024-MB of graphics subsystem discrete memory (32-MB × 32 GDDR5 × 8 PCs, 5GBPS), muxless, with reserve space for 2-GB graphics subsystem memory ● ATi XT Radeon HD 6490M M2 package with 1024-MB of graphics subsystem discrete memory (64-MB × 32 GDDR5 × 4 PCs, 5GBPS),
Category Description Supports the following configurations: ● 8192-MB total system memory (4096×2) ● 6144-MB total system memory (4096×1 + 2048×1) ● 4096-MB total system memory (4096×1 or 2048×2) ● 3072-MB total system memory (2048×1 + 1024×1) ● 2048-MB total system memory (2048×1 or 1024×2) ● 1024-MB total system memory (1024×1; not supported on computer models equipped with an AMD processor) Computer models equipped with an AMD processor √ √ Supports the following configurations: Hard dri
Category Description Supports the following configurations: ● 1 TB, 5400 rpm (12.7 mm) ● 750 GB, 7200 and 5400 rpm (9.5 mm) ● 640 GB, 7200 and 5400 rpm (9.5 mm) ● 500 GB, 7200 and 5400 rpm (9.5 mm) ● 320 GB, 7200 (7.0 mm) and 5400 rpm (9.5 mm) ● 250 GB, 7200 rpm (7.0 mm) Computer models equipped with an AMD processor Computer models equipped with an Intel processor √ √ √ Supports 160-GB solid-state drive Optical drive Fixed √ √ Serial ATA √ √ 12.
Category Description Support for the following WLAN formats: ● Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) ● Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter ● Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) ● Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter Support for the following WLAN formats: ● Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter ● Atheros AR8002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.
Category Description Ports ● 3-pin AC power ● Audio-in (mono microphone) ● Audio-out (stereo headphone) ● HDMI version 1.4 supporting up to 1920 ×1200 @ 60Hz ● RJ-45 (Ethernet, includes link and activity lights) ● USB 2.
Category Description Support for the following batteries: Security Operating system ● 9cell, 100-Whr, 3.00-Ah Li-ion battery ● 6-cell, 62-Whr, 2.80-Ah Li-ion battery ● 6-cell, 55-Whr, 2.
2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs. (2) Internal microphones (2) Record sound. (3) Webcam light On: The webcam is in use. (4) Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > CyberLink YouCam > CyberLink YouCam. *The antennas are not visible from the outside of the computer.
Buttons, speakers, and fingerprint reader (select models only) Item Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the num lk key, the b key, or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) b key Increases or decreases the Beats Audio bass settings (select models only). Beats Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a clear sound.
Item Component Description (6) Integrated numeric keypad When the keypad has been enabled, the keys can be used like an external numeric keypad. (7) num lk key Enables/disables the integrated numeric keypad when pressed in combination with the fn key. (8) Action keys Execute frequently used system functions. Item Component Description (1) Caps lock light On: Caps lock is on. (2) Power light ● White: the computer is on. ● Blinking white: the computer is in the Sleep state.
Item Component Description (4) Wireless light ● White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. ● White: The fingerprint was read. ● Amber: The fingerprint was not read. (5) Fingerprint reader light (select models only) TouchPad Item Component Description (1) TouchPad off light ● On: The TouchPad is off. ● Off: The TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on and off.
Front Item Component Description (1) Digital Media Slot Supports the following digital card formats: (2) Speakers (2) (select models only) ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Ultra High Speed MultiMediaCard (UHS/MMC) Produce sound. Rear Component Description Vent Enables airflow to cool internal components.
Left side Item Component Description (1) Vent Enables airflow to cool internal components. NOTE: the computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) External monitor port Connects an external VGA monitor or projector. (3) HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.
Right side Item Component Description (1) Optical drive Reads and writes (select models only) to an optical disc. (2) Optical drive light ● Green: The optical drive is being accessed. ● Off: The optical drive is off. (3) Optical drive eject button Ejects the optical drive. (4) Power light ● White: the computer is on. ● Blinking white: the computer is in the Sleep state. ● Off: the computer is off or in Hibernation. ● Blinking white: The hard drive is being accessed.
Bottom Item Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases the battery from the battery bay. (3) Vents (6) Enable airflow to cool internal components. NOTE: the computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Hard drive bay Contains the hard drive, the WLAN device, and the memory module slots.
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. 20 Item Component Description (1) Product name This is the product name affixed to the front of the computer. (2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.
Item Component Description (3) Part number/Product number (p/n) This number provides specific information about the product’s hardware components. The part number helps a service technician determine what components and parts are needed. (4) Warranty period This number describes the duration of the warranty period for the computer. (5) Model description This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.
Computer major components Item Component (1) Display assembly (includes webcam, two microphones, and wireless antenna transceivers and cables): 15.
Item Component Spare part number 15.6-in, FHD, LED, AntiGlare display assembly in steel gray finish 654110-001 15.
Item Component Spare part number For use in Latin America 640436-161 For use in the Netherlands 640436-B31 For use in Portugal 640436-131 For use in Russia 640436-251 For use in Saudi Arabia 640436-171 For use in Slovenia 640436-BA1 For use in Spain 640436-071 For use in Switzerland 640436-BG1 For use in Turkey 640436-141 For use in the United Kingdom 640436-031 For use in the United States 640436-001 Keyboard in silver finish: For use only with computer models equipped with an AMD
Item (3) Component Spare part number For use in Portugal 644363-131 For use in Russia 644363-251 For use in Saudi Arabia 644363-171 For use in Slovenia 644363-BA1 For use in Spain 644363-071 For use in Switzerland 644363-BG1 For use in Turkey 644363-141 For use in the United Kingdom 644363-031 For use in the United States 644363-001 Top cover (includes TouchPad and TouchPad button board, but does not include TouchPad cable or TouchPad button board cable): NOTE: The TouchPad cable and T
Item Component Spare part number (7) Bluetooth module cable (for use only with computer models equipped with an Intel processor) 641478-001 (8) USB board (does not include cable) 640441-001 NOTE: The USB board cable is not included in the USB board spare part kit. The USB board cable is included in the Cable Kit, spare part number 640422-001.
Item Component Spare part number Equipped with the RS880MD chipset, the HD6470 graphics subsystem chipset, and 512-MB of graphics subsystem discrete memory 659126-001 Equipped with the RS880M chipset, and a graphics subsystem with UMA memory 659125-001 Equipped with the RS880MD chipset, HD6650 graphics subsystem chipset, 1024-MB of graphics subsystem discrete memory, and USB version 3.
Item Component Spare part number For use only with computer models equipped with a dual core processor, the Intel HD6770 graphics subsystem, and 1024-MB of discrete memory 641489-001 For use only with computer models equipped with a quad core processor, the Intel HD6490 graphics subsystem, and 1024-MB of discrete memory 641486-001 For use only with computer models equipped with a dual core processor, the Intel HD6490 graphics subsystem, 1024-MB of discrete memory, and USB version 3.
Item Component Spare part number AMD A4-3310MX 2.50-GHz processor (2.10-GHz FSB, 2.0-MB L2 cache, dual core, 45 W) 653356-001 AMD A4-3300M 2.50-GHz processor (1.9-GHz FSB, 4.0-MB L2 cache, dual core, 35 W) 653348-001 AMD E2-3000M 2.40-GHz processor (1.8-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) 653351-001 AMD Athlon II N370 2.50-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 35 W) 634686-001 AMD Athlon II P360 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.
Item (15) Component Spare part number Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (3.0-MB L3 cache, dual core, 35 W) 631253-001 Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3 cache, dual core, 35 W) 653341-001 Intel Core i5-2410M 2.30-GHz (SC turbo up to 2.90-GHz) processor (3.0-MB L3 cache, dual core, 35 W) 638039-001 Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653340-001 Intel Core i3-2330M 2.20-GHz processor (3.
Item (18) Component Spare part number 6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001 Memory modules (2, DDR3, 10600, 1333-MHz): 8 GB 634091-001 4 GB 621569-001 2 GB 621565-001 1 GB 639736-001 (19) RTC battery 608771-001 (20) Hard drive (2.5-in, SATA, does not include hard drive bracket, hard drive connector cable, or screws): (21) 1-TB, 5400-rpm, 12.7 mm 638974-001 750-GB, 7200-rpm, 9.5 mm 633252-001 750-GB, 5400-rpm, 9.5 mm 634250-001 640-GB, 7200-rpm, 9.
Item Component Spare part number Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter 640926-001 Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.
Item Component (3) Fingerprint reader board cable (4) USB board cable (5) TouchPad cable (6) TouchPad button board cable (7) Power button board cable Spare part number Cable Kit 33
Display assembly subcomponents Item Component Spare part number (1) Display hinge covers (2) 641807-001 (2) Display bezel: For use only with computer models in dark umber and steel gray finish 640421-001 For use only with computer models in butter gold, espresso black, linen white, Pacific blue, pearl pink, ruby red, and Sonoma red finish 640420-001 (3) Display Hinge Kit (includes left and right display hinges and brackets) 640429-001 (4) Display panel: (5) 15.
Item Component Spare part number In dark umber finish 640417-001 In espresso black finish 640412-001 In linen white finish 640414-001 In Pacific blue finish 641472-001 In pearl pink finish 641474-001 In ruby red finish 640415-001 In Sonoma red finish 641473-001 In steel gray finish 650796-001 Display Rubber Kit (not illustrated) 641810-001 Display Screw Kit (not illustrated) 640448-001 Display assembly subcomponents 35
Mass storage devices Item Component (1) Hard drive (2.5-in, SATA, does not include hard drive bracket, hard drive connector cable, or screws): (2) 36 Spare part number 1-TB, 5400-rpm, 12.7 mm 638974-001 750-GB, 7200-rpm, 9.5 mm 633252-001 750-GB, 5400-rpm, 9.5 mm 634250-001 640-GB, 7200-rpm, 9.5 mm 621046-001 500-GB, 7200-rpm, 9.5 mm 608218-001 320-GB, 7200-rpm, 7.0 mm 641672-001 and 634862-001 250-GB, 7200-rpm, 7.
Item Component Spare part number Hard drive screws (not illustrated) (3) 160-GB solid-state drive (for use only with computer models equipped with an Intel processor) (4) Optical drive (includes bezel and bracket): 641825-001 DVD±RW and CD-RW Super Multi Double-Layer FX Combo Drive with LightScribe 641808-001 DVD±RW and CD-RW FX Combo Drive 659966-001 DVD±RW and CD-RW Super Multi Double-Layer FX Combo Drive with LightScribe 659967-001 Blu-ray ROM with LightScribe DVD ±R/RW Super Multi Double-L
Component Spare part number For use only with computer models equipped with AMD processors in Brazil 490371-202 For use only with computer models equipped with Intel processors: For use in Australia 490371-111 For use in India 490371-D61 For use in Israel 490371-BB1 For use in Japan 490371-291 For use in the People's Republic of China 490371-AA1 For use in South Korea 490371-AD1 For use in Taiwan 490371-AB1 For use in Thailand 490371-281 Remote control (full-function, with teletext) 465
Spare part number Description 490371-AA1 Power cord for use only with computer models equipped with an Intel processor in the People's Republic of China (3-pin, black, 1.83-m) 490371-AB1 Power cord for use only with computer models equipped with an Intel processor in Taiwan (3-pin, black, 1.83-m) 490371-AD1 Power cord for use only with computer models equipped with an Intel processor in South Korea (3-pin, black, 1.
40 Spare part number Description 609948-001 65-W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with an Intel processor 616343-001 AMD Athlon II P340 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W; includes replacement thermal material) 616345-001 AMD Phenom II N850 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 35 W; includes replacement thermal material) 621046-001 640-GB, 7200-rpm, 9.
Spare part number Description 634691-001 AMD Turion II P560 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, dual core, 25 W; includes replacement thermal material) 634694-001 Intel Core i7-2820QM 2.30-GHz (SC turbo up to 3.20-GHz) processor (8.0-MB L3 cache, quad core, 45 W; includes replacement thermal material) 634861-001 250-GB, 7200-rpm, 7.0 mm hard drive (2.5-in, SATA, does not include hard drive bracket, hard drive connector cable, or screws) 634862-001 320-GB, 7200-rpm, 7.
Spare part number Description 640420-001 Display bezel for use only with computer models in butter gold, espresso black, linen white, Pacific blue, pearl pink, ruby red, and Sonoma red finish 640421-001 Display bezel for use only with computer models in dark umber and steel gray finish 640422-001 Cable Kit (includes the optical drive connector cable, hard drive connector cable, power button board cable, fingerprint reader board cable, TouchPad cable, TouchPad button board cable, and USB board cable)
Spare part number Description 640436-131 Keyboard in black finish for use with all computer models in Portugal (includes keyboard cable) 640436-141 Keyboard in black finish for use with all computer models in Turkey (includes keyboard cable) 640436-161 Keyboard in black finish for use with all computer models in Latin America (includes keyboard cable) 640436-171 Keyboard in black finish for use with all computer models in Saudi Arabia (includes keyboard cable) 640436-201 Keyboard in black finish
Spare part number Description 640440-001 Base enclosure for use only with computer models in aluminum finish (includes battery release latch and 4 rubber feet) 640441-001 USB board (does not include cable) NOTE: The USB board cable is not included in the USB board spare part kit. The USB board cable is included in the Cable Kit, spare part number 640422-001.
Spare part number Description 640460-001 Top cover in linen white finish (includes TouchPad and TouchPad button board, but does not include TouchPad cable or TouchPad button board cable) NOTE: The TouchPad cable and TouchPad button board cable are included in the Cable Kit, spare part number 640422-001.
Spare part number Description 641486-001 System board for use only with computer models equipped with an Intel quad core processor, the Intel HD6490 graphics subsystem, and 1024-MB of discrete memory (includes replacement thermal material) 641487-001 System board for use only with computer models equipped with an Intel dual core processor, the Intel HD6490 graphics subsystem, 1024-MB of discrete memory, and USB version 2.
Spare part number Description 641809-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 641810-001 Display Rubber Kit 641824-001 Blu-ray ROM with LightScribe DVD ±R/RW Super Multi Double-Layer Drive (for use only with computer models equipped with an Intel processor) 641825-001 160-GB solid-state drive (for use only with computer models equipped with an Intel processor) 644362-001 Display Cable Kit for use only with computer models in dark umber and steel gray finish (incl
Spare part number Description 644363-AD1 Keyboard in silver finish for use only with computer models equipped with an Intel processor in South Korea (includes keyboard cable) 644363-B31 Keyboard in silver finish for use with all computer models in the Netherlands (includes keyboard cable) 644363-BA1 Keyboard in silver finish for use with all computer models in Slovenia (includes keyboard cable) 644363-BB1 Keyboard in silver finish for use only with computer models equipped with an Intel processor i
Spare part number Description 650850-001 System board for use only with computer models equipped with an AMD processor, the A60M chipset, the HD6490 graphics subsystem chipset, and 512-MB of graphics subsystem discrete memory (includes replacement thermal material) 650851-001 System board for use only with computer models equipped with an AMD processor, the A60M chipset, the HD6750 graphics subsystem chipset, and 1024-MB of graphics subsystem discrete memory (includes replacement thermal material) 650
50 Spare part number Description 654103-001 15.6-in, FHD, LED, AntiGlare display assembly in dark umber finish (includes webcam, two microphones, and wireless antenna transceivers and cables) 654110-001 15.
Spare part number Description 659998-001 System board for use only with computer models equipped with an Intel quad core processor, the HM65 chipset, and the HD6490 graphics subsystem with 1024-MB of discrete memory (includes replacement thermal material) 659999-001 System board for use only with computer models equipped with an Intel quad core processor, the HM65 chipset, and a graphics subsystem with UMA memory (includes replacement thermal material) Sequential part number listing 51
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. If you remove a component, place it in an electrostatic-safe container.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 88 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.
Item Component Description (4) Warranty period This number describes the duration of the warranty period for the computer. (5) Model description This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. Computer feet the computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.
Battery Description Spare part number 9-cell, 100-Whr, 3.00-Ah Li-ion battery 636631-001 6-cell, 62-Whr, 2.80-Ah Li-ion battery 593562-001 6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
To insert the battery: 1. Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay. 2. Pivot the front edge of the battery down into the battery bay until it is seated. (The battery release latch will automatically lock into place.) Optical drive NOTE: The optical drive spare part kit includes a bezel and bracket.
2. Lift the rear edge of the service cover up and forward until it rests at an angle. 3. Remove the service cover. The service cover is available in the Plastics Kit, spare part number 640444-001. 4. Remove the Phillips PM2.5×4.0 screw that secures the optical drive to the computer. 5. Remove the optical drive by sliding it out of the optical drive bay. 6. If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel toward you.
7. Remove the two Phillips PM2.0×4.0 screws (1) that secure the bracket to the optical drive. 8. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive. Hard drive NOTE: The hard drive and solid-state drive spare part kit does not include the bracket, connector cable, or screws. The bracket and screws are included in the Hard Drive Hardware Kit, spare part number 640428-001. The connector cable is included in the Cable Kit, spare part number 640422-001.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 59). 5. Remove the service cover (see Optical drive on page 60). Remove the hard drive: 1. Disconnect the hard drive connector cable (1) from the system board. 2. Remove the four Phillips PM2.5×4.0 screws (2) that secure the hard drive to the computer. 3.
c. Disconnect the hard drive connector cable (3) from the hard drive. Reverse this procedure to reassemble and install the hard drive.
RTC battery Description Spare part number RTC battery 608771-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Memory module Description Spare part number 8-GB (DDR3, 10600, 1333-MHz) 634091-001 4-GB (DDR3, 10600, 1333-MHz) 621569-001 2-GB (DDR3, 10600, 1333-MHz) 621565-001 1-GB (DDR3, 10600, 1333-MHz) 639736-001 Before removing a memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
WLAN module Description Spare part number For use on all computer models: Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001 Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) 600370-001 Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter 593836-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001 Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.
Remove the WLAN module: 1. Disconnect the WLAN antenna cables from the terminals on the WLAN module. NOTE: The #1/black WLAN antenna cable is connected to the WLAN module Main terminal. The #2/gray WLAN antenna cable is connected to the WLAN module Aux terminal. 68 2. Remove the two Phillips PM2.0×4.0 screws that secure the WLAN module to the system board. (The WLAN module tilts up.) 3. Remove the WLAN module by pulling the module away from the slot at an angle.
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable.
Description Spare part number Description Spare part number For use only with computer models equipped with an AMD processor in Bulgaria 644363-261 For use only with computer models equipped with an Intel processor in South Korea 644363-AD1 For use only with computer models equipped with an Intel processor in India 644363-D61 For use only with computer models equipped with an Intel processor in Taiwan 644363-AB1 For use only with computer models equipped with an Intel processor in Israel 644363
Remove the keyboard: 72 1. Remove the Phillips PM2.5×4.0 screw that secures the keyboard to the computer. 2. Rest the computer on its left side. 3. Open the computer. 4. Insert a screw driver or similar thin tool into the keyboard screw hole, and then press on the back of the keyboard until the keyboard disengages from the computer. 5. Turn the computer right-side up with the front toward you.
6. Lift the rear edge (1) of the keyboard, and then slide the keyboard (2) back until the keyboard cable is accessible. 7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard.
Top cover NOTE: The top cover spare part kit includes the TouchPad and TouchPad button board, but does not include the TouchPad cable or TouchPad button board cable. The TouchPad cable and TouchPad button board cable are included in the Cable Kit, spare part number 640422-001.
3. Remove the seven Phillips PM2.5×10.0 screws that secure the top cover to the computer. 4. Remove the following screws that secure the top cover to the computer: ● Three Phillips PM2.0×3.0 screws (1) in the optical drive bay ● Three Phillips PM2.5×6.0 screws (2) ● One Phillips PM2.0×4.0 screw (3) in the hard drive bay 5. Turn the computer right-side up, with the front toward you. 6. Open the computer.
7. Release the ZIF connectors to which the following cables are attached, and then disconnect the cables from the system board: NOTE: The power button board cable, TouchPad button board cable, and fingerprint reader board cable are included in the Cable Kit, spare part number 640422-001. 76 ● Power button board cable (1) ● TouchPad button board cable (2) ● Fingerprint reader board cable (3) (select models only) 8. Remove the seven Phillips PM2.5×6.
10. Remove the top cover (2). Reverse this procedure to install the top cover. Power button board Description Spare part number Power button board (does not include cable) 640439-001 NOTE: The power button board cable is not included in the power button board spare part kit. The power button board cable is included in the Cable Kit, spare part number 640422-001. Before removing the power button board, follow these steps: 1. Shut down the computer.
3. Remove the three Phillips PM2.0×4.0 screws (2) that secure the power button board to the top cover. 4. Remove the power button board and cable (3). Reverse this procedure to install the power button board and cable. Fingerprint reader board Description Spare part number Fingerprint reader board (select models only, includes bracket, but does not include cable) 640427-001 NOTE: The fingerprint reader board cable is not included in the fingerprint reader board spare part kit.
● Keyboard (see Keyboard on page 70) ● Top cover (see Top cover on page 74) Remove the fingerprint reader board and cable: 1. Turn the top cover upside down, with the front toward you. 2. Release the fingerprint reader board cable (1) from the clips (2) built into the top cover. 3. Remove the two Phillips PM2.0×4.0 screws (3) that secure the fingerprint reader board and bracket to the top cover. 4. Remove the fingerprint reader board bracket (4) and the fingerprint reader board (5).
Before removing the Bluetooth module and cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
5. If it is necessary to replace the Bluetooth module cable, disconnect the cable from the Bluetooth module and replace it. Reverse this procedure to install the Bluetooth module and cable.
USB board Description Spare part number USB board (does not include cable) 640441-001 NOTE: The USB board cable is not included in the USB board spare part kit. The USB board cable is included in the Cable Kit, spare part number 640422-001. Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Reverse this procedure to install the USB board. Power connector cable Description Spare part number Power connector cable 640424-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Remove the power connector (4) from the base enclosure. Reverse this procedure to install the power connector cable.
System board NOTE: The system board spare part kit includes replacement thermal material.
Description Spare part number Equipped with the RS880MD chipset, HD6650 graphics subsystem chipset, 1024-MB of graphics subsystem discrete memory, and USB version 2.0 640452-001 Equipped with the RS880MD chipset, HD6470 graphics subsystem chipset, 512-MB of graphics subsystem discrete memory, and USB version 3.0 640453-001 Equipped with the RS880MD chipset, HD6470 graphics subsystem chipset, 512-MB of graphics subsystem discrete memory, and USB version 2.
Description Spare part number For use only with computer models equipped with a dual core processor, a graphics subsystem with UMA memory, and USB version 3.0 641485-001 For use only with computer models equipped with a dual core processor, a graphics subsystem with UMA memory, and USB version 2.0 641490-001 Before removing the system board, follow these steps: 1. Shut down the computer.
88 3. Disconnect the speaker cable (1) and the optical drive connector cable (2) from the system board. 4. Turn the computer right side up, with the front toward you. 5. Open the computer. 6.
7. Remove the Phillips PM2.5×4.0 screw (1) and the two Phillips PM2.5×5.0 screws (2) that secure the system board to the base enclosure. 8. Flex the left side of the base enclosure (1) outward to provide clearance for the audio connectors (2) and the other connectors on the left side of the system board. 9. Lift the front edge of the system board (3) until it rests at an angle. 10. Remove the system board (4) by sliding it up and forward at an angle.
Fan/heat sink assembly NOTE: The system board spare part kit includes replacement thermal material.
NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. the computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements.
3. Loosen the captive screws (1) that secure the fan/heat sink assembly to the system board. NOTE: The number of screws used to secure the fan/heat sink assembly to the system board varies by computer model. NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it.
4. Remove the fan/heat sink assembly (2). NOTE: The following illustration shows the fan/heat sink assembly being removed from a computer model equipped with an AMD processor and a graphics subsystem with discrete memory. A computer model equipped with an AMD processor and a graphics subsystem with UMA memory has only four screws.
The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the fan/heat sink assembly is removed. Replacement thermal material is included with the fan/heat sink assembly, processor, and system board spare part kits. Replacement thermal material is also available in the Thermal Material Kit.
Reverse this procedure to reassemble and install the fan/heat sink assembly. Processor NOTE: The system board spare part kit includes replacement thermal material.
96 Description Spare part number AMD A6-3400M 2.30-GHz processor (1.4-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) 653349-001 AMD A4-3310MX 2.50-GHz processor (2.10-GHz FSB, 2.0-MB L2 cache, dual core, 45 W) 653356-001 AMD A4-3300M 2.50-GHz processor (1.9-GHz FSB, 4.0-MB L2 cache, dual core, 35 W) 653348-001 AMD E2-3000M 2.40-GHz processor (1.8-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) 653351-001 AMD Athlon II N370 2.50-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.
Description Spare part number Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3 cache, dual core, 35 W) 653341-001 Intel Core i5-2410M 2.30-GHz (SC turbo up to 2.90-GHz) processor (3.0-MB L3 cache, dual core, 35 W) 638039-001 Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653340-001 Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653339-001 Intel Core i3-2310M 2.10-GHz processor (3.
2. Lift the processor (2) straight up, and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon embossed on the processor socket when you install the processor. NOTE: The following illustration shows the processor removal process on a computer model equipped with an AMD processor. NOTE: The following illustration shows the processor removal process on a computer model equipped with an Intel processor. Reverse this procedure to install the processor.
Speakers Description Spare part number Speaker cover: For use only with computer models in dark umber and steel gray finish 641438-001 For use only with computer models in butter gold, espresso black, linen white, Pacific blue, pearl pink, ruby red, and Sonoma red finish 640443-001 Speaker Kit (includes left and right speakers and cable) 640449-001 Before removing the speakers, follow these steps: 1. Shut down the computer.
100 3. Release the rear speaker cable (1) from the clips (2) and routing channel built into the base enclosure. 4. Remove the four Phillips PM2.5×4.0 screws (1) and the PM2.5×10.0 screw (2) that secure the rear speaker to the computer. 5. Turn the computer right side up, with the front toward you. 6. Open the computer. 7. Release the rear speaker cable (1) from the opening in the base enclosure and the clips (2) and (3) built into the base enclosure.
8. Remove the rear speaker (4) and cable. 9. Remove the Phillips PM2.5×4.0 screw (1) that secures the front speaker to the base enclosure. 10. Remove the front speaker (2). NOTE: When removing the front speaker, note the installation locations of two isolators (3). Reverse this procedure to install the speakers.
Optical drive connector cable NOTE: The optical drive connector cable is included in the Cable Kit, spare part number 640422-001. The optical drive connector cable includes the optical drive connector. Before removing the optical drive connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Turn the computer right side up, with the front toward you. 5. Open the computer. 6. Release the optical drive connector cable from the clips (1) built into the base enclosure. 7. Remove the two Phillips PM2.0×7.0 screws (1) that secure the optical drive connector to the base enclosure. 8. Remove the optical drive connector cable (3). Reverse this procedure to install the optical drive connector cable.
Description Spare part number In Sonoma red finish 641480-001 In steel gray finish 650798-001 Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the display assembly (4). 4. If it is necessary to replace the display bezel or any of the display assembly subcomponents: a. Remove the two screw covers (1) and the two Phillips PM2.5×5.0 screws (2) that secure the display bezel to the display assembly. (The screw covers are available in the Display Rubber Kit, spare part number 641810-001.) b.
c. 5. 6. If it is necessary to replace the webcam/microphone module: a. Detach and release the webcam/microphone module (1) as far as the webcam/microphone module cable allows. (The webcam/microphone module is attached to the display enclosure with double-sided tape.) b. Disconnect the webcam/microphone module (2) from the webcam/microphone module. c. Remove the webcam/microphone module (3). The webcam/microphone module is available using spare part number 639387-001.
b. 7. Remove the hinge covers (2). The hinge covers are available using spare part number 641807-001. If it is necessary to replace the display panel: a. Remove the two Phillips PM2.5×3.5 (1) screws and the six Phillips PM2.5×5.0 screws (2) that secure the display panel to the display enclosure.
108 b. Lift the top edge of the display panel (1), and then swing it forward (2) until it rests upside down in front of the display enclosure. c. Release the adhesive strips (1) and (2) that secure the display panel cable to the display panel, and then disconnect the display panel cable (3) from the display panel. d. Remove the display panel. The display panel is available using spare part numbers 653378-001 (for use with computer models equipped with a 15.
display panel) and 640445-001 (for use with computer models equipped with a 15.6-in, HD, LED, BrightView display panel). 8. 9. If it is necessary to replace the display hinges: a. Remove the eight Phillips PM2.0×2.0 screws (1) that secure the display hinges to the display panel. b. Remove the display hinges (2). The display hinges include the display hinges and brackets and are available using spare part number 640429-001. If it is necessary to replace the display panel cable: a.
b. Release the display panel cable from the clips (2) built into the display enclosure. c. Remove the display panel cable.
c. Remove the wireless antenna cables and transceivers (3). The wireless antenna cables and transceivers are available in the Antenna Kit, spare part number 640411-001. Reverse this procedure to reassemble and install the display assembly.
5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Setup Utility.
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to click the item.
Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Setup Utility. 3. Use a pointing device or the arrow keys to select File > Restore Defaults. 4.
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn +esc (if you are already in Windows) or by using Setup Utility. 1. Start Setup Utility. 2. Use a pointing device or the arrow keys to select File > System Information. 3.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. Windows 7—Open Windows Explorer by selecting Start > Computer. Windows XP—Open Windows Explorer by selecting Start > My Computer. 2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3.
6 Specifications Computer specifications Metric U.S. Depth 24.7 cm 9.72 in Width 37.8 cm 14.88 in Height (front to back) 3.1 to 3.5 cm 1.23 to 1.39 in Weight 2.91 kg 6.42 lb Dimensions Input power Operating voltage 18.5 V dc @ 3.5 A – 65 W; 19 V dc @ 4.74 A – 90 W; or 18.5 V dc @ 6.5 A – 120 W Operating current 3.5, 4.74, or 6.
15.6-inch display specifications Metric U.S. Height 19.6 cm 7.72 in Width 34.7 cm 13.66 in Diagonal 39.8 cm 15.67 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Dimensions Pixel resolution 118 Pitch 0.197 × 0.197 mm Format 1366 × 768 Configuration RGB vertical stripe Backlight LED Character display 80 × 25 Total power consumption 2.
Hard drive specifications 1-TB* 750-GB** 640-GB** Height 12.7 mm 9.5 mm 9.5 mm Length 100.2 mm 100.2 mm 100.2 mm Width 69.9 mm 69.9 mm 69.9 mm Weight 152 g 110 g 98 g Interface type SATA (3 GB/sec) SATA (3 GB/sec) SATA Synchronous (maximum) 97 MB/sec 97 MB/sec 106 MB/sec Security ATA security ATA security ATA security Single track 2.0 ms 2.0 ms 1.
Hard drive specifications (continued) 500-GB* 320-GB* 250-GB* Height 9.5 mm 7.0 mm 7.0 mm Length 100.4 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm Weight 110 g 110 g 105 g Interface type SATA SATA SATA Synchronous (maximum) 1.1 GB/sec 1.1 GB/sec 1.1 GB/sec Security ATA security ATA security ATA security Single track 1.5 ms 1.5 ms 1.
7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed.
Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up the computer for the first time. NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive.
Performing a system restore Recovery Manager software allows you to repair or restore the computer to its original factory state. Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive. NOTE: A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail. A system restore should be used as a final attempt to correct computer issues.
Restoring using the restore media 1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. NOTE: If the computer does not automatically restart in the Recovery Manager, the computer boot order needs to be changed. 3. Press f9 at system bootup. 4.
Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis. How completely you are able to recover your system depends on how recent your backup is. NOTE: A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail.
Using Windows Backup and Restore Guidelines: ● Be sure that the computer is connected to AC power before you start the backup process. ● Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour. To create a backup: 1. Select Start > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control feature to improve the security of the computer.
Create a system restore point 1. Select Start > Control Panel > System and Security > System. 2. In the left pane, click System Protection. 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: 1. Select Start > Control Panel > System and Security > System. 2. In the left pane, click System Protection. 3.
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
9 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this chapter can result in damage to display components.
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3).
132 4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
18. Remove the backlight from the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index A AC adapter, spare part numbers 37, 39, 40 Action keys 14 antenna locations 11 removal 110 spare part number 34, 41, 111 Antenna Kit, spare part number 34, 41, 111 audio, product description 7 audio-in jack 17 audio-out jack 17 B b key 13 base enclosure, spare part numbers 30, 41, 44 battery removal 59 spare part numbers 30, 39, 41, 59 battery bay 19 battery light 18 battery release latch 19 Blu-ray ROM with LightScribe DVD ±R/RW Super Multi Double-Layer Drive precautions 53 spare part number 32, 37
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe precautions 53 spare part number 32, 37, 47, 60 DVD±RW and CD-RW Super Multi Double-Layer FX Combo Drive spare part number 32, 37, 46, 50, 60 E electrostatic discharge 53 equipment guidelines 56 esc key 13 Ethernet, product description 7 external media cards, product description 8 external monitor port 17 F fan/heat sink assembly removal 90 spare part numbers 30, 42, 45, 48, 90 feet, locations 58 fingerprint reader 12 fingerprint reader
optical drive bay space saver spare part number 32, 37, 50, 60 optical drive bracket, removal 61 optical drive connector cable illustrated 32 removal 102 optical drive eject button 18 optical drive light 18 P packaging guidelines 55 plastic parts, service considerations 52 Plastics Kit, spare part number 32, 44, 61 pointing device, product description 9 ports external monitor 17 HDMI 17 monitor port 17 product description 9 USB 17, 18 power button 12 power button board removal 77 spare part number 25, 43, 7
transporting guidelines 55 U USB board removal 82 spare part number 26, 44 USB board cable, illustrated 33 USB DVB-T TV tuner, spare part number 38, 39 USB DVD-T antenna, spare part number 38, 39 USB port 17, 18 V vent 16 vents 17, 19 video, product description 7 W warranty period 21, 58 Web browser button 12 webcam 11 webcam light 11 webcam/microphone module removal 106 spare part number 34, 41, 106 Windows applications key 13 Windows logo key 13 wireless antenna locations 11 removal 110 spare part number
