Reference Guide

c. Open the Advanced Setup menu.
d. Open the Fax Speed menu.
e. Select the correct setting.
●
Turn off the Error Correction option.
a. From the Home screen, touch the Setup
button.
b. Open the Service menu.
c. Open the Fax Service menu.
d. Open the Error Correction menu.
e. Select the Off setting.
NOTE: Turning off the Error Correction option can reduce image quality.
●
If the error persists, contact HP. See
www.hp.com/support/CM1410series or the support flyer that
came in the product box.
No dial tone.
●
Make sure that the telephone cord is plugged into the correct port on the product.
●
Make sure that the telephone cord from the product is plugged directly into the wall telephone
jack.
●
Check for a dial tone on the phone line by using the Start Fax button.
●
Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice
call.
●
Unplug the telephone cord from both the product and the wall and replug the cord.
●
Make sure that you are using the telephone cord that came with the product.
●
Plug the product phone cord into a jack for another phone line.
●
Check the phone line by using the Run Fax Test option from the Service menu on the control panel.
a. From the Home screen, touch the Setup
button.
b. Open the Service menu.
c. Open the Fax Service menu.
d. Select the Run Fax Test item.
The Fax is busy. message appears
●
Try sending the fax again.
●
Call the recipient to ensure that the fax machine is on and ready.
●
Check that you are dialing the correct fax number.
ENWW
Solve fax problems
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