Reference Guide

Table 6-5 Fax send error codes (continued)
Error code Description Solution
392 The receiving product has answered a fax session
and completed the initial V.34 handshake but has
been to detect any T30 frames. This failure is either
a compatibility problems with certain products or is
due to line conditions.
1. Reattempt the fax reception at a different time
when telephone line conditions have
improved.
2. Disable V.34 on the receiving product and
attempt the transmission using the V.17
mode.
393 The receiving product has failed to complete the
third phase of the initial V.34 handshake after
answering a fax session. This is usually due to
poor line conditions although it may be a
compatibility issue with certain products and/or
line conditions.
394 The receiving product has failed to successfully
negotiate the initial V.8 handshake with the
sending product after answering a fax session.
Typically this will occur when the calling product is
not fax capable. It may also be a compatibility
issue with certain products and/or line conditions.
395 An unexpected T.30 frame has been received
between pages during a multipage V.34
reception. This is almost certainly a compatibility
problem with the sending product and may be due
to an error with the implementation of the sending
product.
1. Reattempt the fax reception. If transmission
errors are not encountered because line
conditions have improved, then this error will
probably be avoided.
2. Disable V.34 on the receiving product and
attempt the transmission using the V.17
mode.
ENWW
Solve fax problems
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