Reference Guide

5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the

guides so they are touching the paper stack without bending it.

6. Make sure that the tray is fully inserted in the product.

Clear jams

Jam locations

Jams can occur in these locations:

1 Document feeder

2 Output bin

3Tray 1

4 Rear door

Loose toner might remain in the product after a jam. This problem typically resolves itself after a few

sheets have been printed.

172 Chapter 6 Solve problems ENWW