Reference Guide

Recommended action
Use the flatbed or select another reduction/enlargement setting.
Install [color] cartridge
Description
One of the color cartridges is not installed with the door closed.
Recommended action
Install the indicated color cartridge.
If the error persists, replace the print cartridge drawer.
Invalid driver Press OK
Description
You are using the incorrect printer driver.
Recommended action
Select the printer driver that is appropriate for your product.
Invalid entry
Description
Invalid data or response.
Recommended action
Correct the entry.
Jam in (area), Open door and clear jam
Description
There is a paper jam in the print paper path or output bin.
Recommended action
Clear the jam from the area indicated on the product control panel, and then follow the control panel
instructions.
Remove any debris from the paper path.
Jam in Tray 1, Clear jam and then press OK
Description
The product has detected a jam in Tray 1.
Recommended action
Clear the jam, and then follow the control panel instructions.
160 Chapter 6 Solve problems ENWW