Reference Guide

Step 6: Test the fax sending functionality .................................................................. 121
Step 7: Test the fax receiving functionality ................................................................ 121
Step 8: Try sending a print job from a computer ....................................................... 121
Step 9: Test the walk-up USB printing functionality ..................................................... 122
Troubleshooting process ........................................................................................................ 122
Power subsystem ................................................................................................... 122
Power-on checks .................................................................................... 122
Tools for troubleshooting ....................................................................................................... 123
Component diagnostics .......................................................................................... 123
LED diagnostics ...................................................................................... 123
Network LEDs ......................................................................... 123
Control panel LEDs .................................................................. 123
Control-panel diagnostics ........................................................................ 124
Engine Diagnostics ................................................................................. 124
Engine test .............................................................................. 124
Use the HP ToolboxFX software ............................................................................... 125
View the HP ToolboxFX ........................................................................... 125
Status ................................................................................................... 125
Fax ....................................................................................................... 126
Fax Receive ............................................................................ 126
Fax phone book ...................................................................... 126
Fax send log ........................................................................... 128
Fax receive log ....................................................................... 128
Block Faxes ............................................................................ 128
Help ..................................................................................................... 128
System Settings ...................................................................................... 129
Device Information .................................................................. 129
Paper Setup ............................................................................ 130
Print Quality ........................................................................... 130
Print Density ........................................................................... 130
Paper Types ............................................................................ 130
System setup ........................................................................... 131
Device polling ......................................................................... 131
Print Settings .......................................................................................... 131
Printing .................................................................................. 131
PCL5 ..................................................................................... 131
PostScript ............................................................................... 131
Network Settings .................................................................................... 131
Internal print-quality test pages ................................................................................ 132
Configuration page ................................................................................ 132
Print-quality troubleshooting tools ............................................................................ 133
Calibrate the product to align the colors .................................................... 133
Control panel menus .............................................................................................. 133
Setup Menu ........................................................................................... 133
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