User's Manual

Control panel message Description Recommended action
No fax answer.
Canceled send.
Attempts to redial a fax number failed, or the
Redial if No Answer option was turned off.
Call the recipient to ensure that the fax
machine is on and ready.
Check that you are dialing the correct fax
number.
Check that the redial option is enabled.
Unplug the telephone cord from both the
product and the wall, and then replug the
cord.
Unplug the product telephone cord from the
wall, plug in a telephone, and then try
making a voice call.
Make sure that the phone cord from the wall
telephone jack is plugged into the line
port.
Plug the product phone cord into a jack for
another phone line.
If the error persists, contact HP. See
www.hp.com/support/ljcolorm276series or
the support flyer that came in the product
box.
No fax detected. The product answered the incoming call but
did not detect that a fax machine was
calling.
Allow the product to retry receiving the fax.
Try a different phone cord.
Plug the product phone cord into a jack for
another phone line.
If the error persists, contact HP. See
www.hp.com/support/ljcolorm276series or
the support flyer that came in the product
box.
Solve problems sending faxes
●
An error message displays on the control panel
●
The control panel displays a Ready message with no attempt to send the fax
●
The control panel displays the message "Storing page 1" and does not progress beyond that
message
●
Faxes can be received, but not sent
●
Unable to use fax functions from the control panel
●
Unable to use speed dials
●
Unable to use group dials
ENWW
Solve fax problems
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