User Guide

HP maintenance agreements
Hewlett-Packard Company has several types of maintenance agreements that meet a wide range of
support needs. Maintenance agreements are not part of the standard warranty. Support services vary
by location. Contact HP Customer Care to determine the services that are available and for more
information about maintenance agreements. In general, the printer will have the following maintenance
agreement:
Next-Day Onsite Service
This agreement provides support by the next working day following a service request. Extended
coverage hours and extended travel beyond HP’s designated service zones are available on most onsite
agreements (for additional charges).
192 Appendix B Product warranty ENWW