User Guide

Repetitive vertical defects appear on the printed page.
Cause Solution
The internal parts have toner on them. If the defects occur on the back of the page, the problem will
probably correct itself after a few more printed pages.
Otherwise, clean the device. See Cleaning the device
on page 36.
The driver is not set for the correct media.

In the Paper/Quality tab of the printer driver, under Type
is:, select the correct media type from the drop-down list.
(This affects the current print job only.)
Characters are poorly formed and are producing hollow images.
Cause Solution
The media is too slick. Try a different media. Make sure that the media meets
specifications detailed in the HP LaserJet Printer Family Print
Media Guide.
The driver is not set for the correct media.

In the Paper/Quality tab of the printer driver, under Type
is:, select the correct media type from the drop-down list.
(This affects the current print job only.)
ENWW Solving image-quality problems 121