User Guide

Pages do not print.

Cause

Solution

The computer cable is loose. Check that the USB cable between the device and the

computer is securely connected.

The tape was not removed from the print cartridge. Remove the print cartridge, remove the tape, and reinstall the

print cartridge.

The print cartridge has reached end of life. Replace the print cartridge.

The media does not meet HP specifications (for example, it is

too moist or too rough).

Make sure that the media meets specifications detailed in

the HP LaserJet Printer Family Print Media Guide.

Parts of the page around the edges are not printing.

Cause Solution

The device cannot print to the edge of the paper. The device

has minimum margins on each edge of 6 mm (0.25 inch).

To fit the image into this printable area, slightly reduce the size

of the image.

The reduction setting is set incorrectly. Check the reduction setting in the “Print” or “Setup” window

from within the program that you are using.

Toner specks appear on the printed page.