User Guide

Control-panel display Error code number Description Action
Fuser Error Turn off then on 50.9 The device has experienced an
internal hardware error.
1. Turn off the power by using
the power switch, wait at
least 30 seconds, and then
turn on the power and wait
for the device to initialize.
2. If a surge protector is being
used, remove it. Plug the
device directly into the wall
socket. Use the power
switch to turn the device on.
Scanner Error Turn off then on 52.2 The device has experienced a
laser scanner error.
1.
2.
Turn off the power by using the
power switch, wait at least 30
seconds, and then turn on the
power and wait for the device to
initialize.
If a surge protector is being used,
remove it. Plug the device directly
into the wall socket. Use the
power switch to turn the device
on.
Event-log codes
These codes appear in the event-log section of the configuration report. Use this table to associate an
event-log code with a description of the event.
Table 7-1 Event-log codes
Event code Description
13.0002 Paper Jam
Paper jam in input path
13.0004 Paper Jam
Paper jam in output path
13.000D Paper Out
Tray empty
21.0000 Page Too Complex
Video under run
21.0000 Page Too Complex
55.0000 Eng. Comm. Errorx
Engine communication fatal error
ENWW Control-panel messages 115