User Guide

Control-panel messages
The majority of the control-panel messages are intended to guide the user through typical operation.
The control-panel messages indicate the status of the current operation, and include a page count on
the second line of the display, if appropriate. When the device is receiving print data or scanning
commands, control-panel messages indicate this status. In addition, alert messages, warning
messages, and critical error messages indicate situations that might require some action.
Alert and warning messages
Alert and warning messages appear temporarily and might require the user to acknowledge the
message by pressing Menu/Enter to resume or by pressing Cancel to cancel the job. With certain
warnings, the job might not complete or the print quality might be affected. If the alert or warning message
is related to printing and the auto-continue feature is on, the device will attempt to resume the printing
job after the warning has appeared for 10 seconds without acknowledgement.
Control panel message Description Recommended action
Device error Press [OK] The device experienced an internal
communication error.
This is a warning message only. Job output
might be affected.
Jam in print paper path
alternates with
Open door and clear jam
The device has detected a jam in the paper
path.
Clear the jam from the area indicated on the
device control panel, and then follow the
control panel instructions.
Page too complex Press [OK] The device could not print the current page
because of its complexity.
Press Menu/Enter to clear the message.
Allow the device to finish the job, or press
Cancel to cancel the job.
Printer jam clear paper path The device has detected a jam in the input
trays.
Clear the jam from the area indicated on the
device control panel, and then follow the
control panel instructions.
Scanner error The device has detected a scan module error Turn the device off and then on again.
Settings cleared The device has cleared job settings. Re-enter any appropriate job settings.
Critical error messages
Critical error messages can indicate some kind of failure. Restarting the device might fix the problem.
Control-panel display Error code number Description Action
Engine comm. Error None The device has experienced an
internal hardware error.
1. Turn off the power by using
the power switch, and then
wait at least 30 seconds.
2. If a surge protector is being
used, remove it. Plug the
device directly into the wall
socket.
3. Turn on the power and wait
for the device to initialize.
Error Turn off then on 54.1C The device has experienced an
internal hardware error.
Turn off the power by using the
power switch, wait at least 30
ENWW Control-panel messages 113