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Fed up with the slow pace and lack of customer focus

at her IT company job, Pamela Chambers O’Rourke 11

years ago struck out on her own to found ICON

Information Consultants. She thought maybe she’d

reach billings of $70,000 her first year—and instead

surpassed $2.5 million. With ICON experiencing

double digit growth every year since, O’Rourke

needed a reliable technology backbone to support

continuous expansion and consistently outstanding

customer service. Long familiar with HP quality and

service, she turned to HP Compaq Business Desktop

PCs, HP Servers and HP Printers. For a mobile

computing solution that can keep up with her own

frenetic pace, she relies on the HP 2133 Mini-Note PC.

“Over the last 11 years that ICON has been in

business, we have grown rapidly,” O’Rourke says.

“We started with a single HP Desktop PC in a one-

person office to 750 employees and annual revenues

of $75 million. HP products allow us to create an IT

infrastructure that is scalable with our business needs.

Specifically for my own work as a multitasking mobile

executive, the HP 2133 Mini-Note PC is indispensable.”

Houston-based ICON provides staff augmentation,

vendor management, project management, pay

rolling, and security management for customers

including many Fortune 100 firms. The company

employs 750 consultants throughout the United States,

and specializes in placing Information Technology as

well as accounting and finance professionals. ICON is

a certified Woman’s Business Enterprise (WBE) by the

Women’s Business Enterprise National Council and a

Texas-certified Historically Underutilized Business.

“I wouldn’t be where I am today without HP tools. Like me, HP believes that

effective business tools are critical to success, whether you’re a small

company, a non-profit organization or a large business. My little HP 2133

Mini-Note PC, for example, is full-featured, lightweight and fabulous.”

—Pamela Chambers O’Rourke, President and CEO, ICON Information

Consultants, LP, Houston

Objective:

Operate competitively and productively as rapidly

growing, woman-owned staff-augmentation

company

Approach:

Deploy comprehensive array of HP Mini-Note PC,

Business Desktop PC, HP Server and Print

Solutions

IT improvements:

• Lightweight mobile computing

• Powerful, energy- and space-efficient desktop

PCs

• Scalability to accommodate rapid corporate

growth

Business benefits:

• Deploy next-generation tools for optimal

performance

• Provide superior customer service

• Support ongoing business expansion

• Maximize operational cost efficiency

HP customer case

study: Pamela

Chambers O’Rourke

relies on HP to power

successful IT

consulting company

Industry: IT

consulting, staff

augmentation, project

management

ICON INFORMATION CONSULTANTS

Pamela Chambers O’Rourke powers consulting firm with HP tools

HP recommends

Windows Vista

Business.

Summary of content (4 pages)

PAGE 1
ICON INFORMATION CONSULTANTS Pamela Chambers O’Rourke powers consulting firm with HP tools “I wouldn’t be where I am today without HP tools. Like me, HP believes that effective business tools are critical to success, whether you’re a small company, a non-profit organization or a large business. My little HP 2133 Mini-Note PC, for example, is full-featured, lightweight and fabulous.
PAGE 2
“With the HP Compaq dc5800 Small Form Factor PC and the HP Compaq dc5800 Microtower PC, we expect to see reduced maintenance costs, higher productivity of staff and reduction of energy usage.” Pamela Chambers O’Rourke, President and CEO, ICON Information Consultants, LP, Houston HP recommends Windows Vista ® Business.
PAGE 3
Customer solution at a glance Primary applications Mobile computing, office computing, data center, printing Primary hardware • HP 2133 Mini-Note PC • HP Compaq dc5800 Small Form Factor Business Desktop PC • HP Compaq dc5800 Microtower Business Desktop PC • HP ProLiant DL360 G5 Server • HP ProLiant DL380 G5 Server • HP LaserJet P4015 Printer information and update her travel plans. “The HP 2133 Mini-Note PC delivers a great balance of size and functionality,” she says.
PAGE 4
Contact the HP Reference2Win Program, 866-REF-3734 for more information. Helping women in business Even as O’Rourke prepares for the next stage of growth at ICON, she supports other women to succeed at business ownership. She serves on the board of the Women's Business Enterprise National Council (WBENC), the nation's leading advocate of women-owned businesses as suppliers to America's corporations.