Manual

Ink sensor failure
The ink sensor has failed and the printer can no longer print.
Contact HP support. For more information, see www.support.hp.com .
Ink sensor warning
The ink sensor is reporting an unexpected condition. This could be caused by the cartridge, or the sensor may
have failed. If the sensor has failed, it can no longer sense when your cartridges are out of ink. Printing with
an empty cartridge will cause air to enter the ink system, which causes poor print quality.
Signicant amounts
of ink will be used up to recover from this condition, which will deplete much of the ink supply for all
cartridges.
Solution: Click OK to continue printing or replace the cartridge. For information about how to install new
cartridges, see Replace the cartridges.
Problem with ink system
Please remove the cartridges and examine them for any sign of leaks. If any cartridges have leaks, contact HP
support. Do not use cartridges that are leaking.
If there are no leaks, re-install cartridges and close the printer cover. Turn the printer o then on again. If you
get this message a second time, contact HP support.
For more information about contacting HP support, see HP support.
Incompatible cartridges
The cartridge is not compatible with your printer.
Solution: Remove the cartridge and replace with a compatible cartridge. For information about how to install
new cartridge, see Replace the cartridges.
Please Connect Printer to HP Connected
The printer must be connected to HP Connected (www.hpconnected.com). This site might not be available in
all countries/regions. Otherwise, you will be unable to print soon without further warning. See the printer
control panel for instructions on connecting, or visit the HP Instant Ink program website for more information.
172 Appendix B Errors (Windows) ENWW