Manual
Cartridge failure
The cartridges listed in the message are damaged or have failed.
See Replace the cartridges.
Printer supply upgrade problem
The supply upgrade was not successful. The cartridges listed in the message can still be used in this printer.
Replace the Supply Upgrade cartridge. For more information, see Replace the cartridges.
Non-HP cartridges installed
HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a
result of using a non-HP supply will not be covered under warranty. If you believe you purchased Genuine HP
cartridges, visit HP at www.hp.com/go/anticounterfeit for more information or to report fraud.
Use SETUP cartridges
When you rst setup the printer, you must install the cartridges that shipped in the box with the printer.
These cartridges are labeled SETUP, and they calibrate your printer before the rst print job. Failure to install
the SETUP cartridges during the initial product setup causes an error. If you installed a set of regular
cartridges, remove them and install the SETUP cartridges to complete printer setup. After printer setup is
complete, the printer can use regular cartridges.
if you still receive error messages and the printer cannot complete ink system initialization, contact HP
support. For more information, see HP support.
Do not use SETUP cartridges
SETUP cartridges cannot be used after the printer has been initialized. Remove and install non-SETUP
cartridges. For more information, see Replace the cartridges.
Not enough ink at startup
The used cartridges listed in the message might not have enough ink to complete one-time startup
processes.
Solution: Install new cartridges or click OK to use installed cartridges.
If startup cannot complete with installed cartridges, new cartridges will be needed. For information on how to
install new cartridges, see Replace the cartridges.
Incompatible HP Instant Ink cartridge
The cartridge is not compatible with your printer.
This error can occur if you install an HP Instant Ink cartridge into a printer that has not been enrolled in the HP
Instant Ink program. It can also occur if the HP Instant Ink cartridge was previously used in a dierent printer
enrolled in the HP Instant Ink program.
Visit the HP Instant Ink program website for more information.
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