User Manual

Figure : Cleaning the printhead contacts
9. Carefully reinsert the ink cartridge into the correct colored slot, and then press down on
the ink cartridge until it clicks into place.
Figure : Insert the ink cartridge
10. Repeat these steps for other ink cartridges.
11. Close the ink cartridge access door.
Try to print. If the issue persists, continue to the next step.
Step 3: Clean the ink cartridge contacts again
Cleaning the ink cartridge contacts a second time can help resolve the issue. Repeat the steps that
you performed earlier in this document to clean the ink cartridge contacts.
After cleaning the contacts a second time, try to print. If the issue persists, continue to the next
step.
Step 4: Reset the printer
Resetting the printer can resolve an ink cartridge error.
1. Turn the printer on, if it is not already on.
2. Wait until the printer is idle and silent before you continue.