HP Jetdirect Print Server Administrator's Guide 300x 510x
Administrator’s Guide HP Jetdirect Print Servers (300X/510X)
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Table of Contents 1. Introducing the HP Jetdirect Print Server Introduction ............................................................................. 7 Support Materials.................................................................... 8 Software, Driver, and Flash Image Upgrades ....................... 8 2. HP Software Solutions Summary Software Solutions Table ........................................................ 9 HP Jetdirect Printer Installer for UNIX ..............................
. Troubleshooting the HP Jetdirect Print Server Introduction ........................................................................... 58 Resetting to Factory Defaults ............................................... 59 General Troubleshooting ....................................................... 60 Understanding the Ethernet Configuration Pages (External Print Servers) ..................................................... 64 7. HP Jetdirect Configuration Page Messages Introduction ....................
1 Introducing the HP Jetdirect Print Server Introduction HP Jetdirect print servers allow you to connect printers and other devices directly to a network. By attaching directly to a network, devices can be conveniently located near users. In addition, a network connection allows data transfers to or from the device at network speeds. HP Jetdirect external print servers connect printers to the network by adapting the printer’s parallel port to a network port.
Supported Networks HP Jetdirect print servers support a variety of network protocol suites, including TCP/IP, IPX/SPX, DLC/LLC, and AppleTalk protocols.
2 HP Software Solutions Summary Software Solutions Table HP provides a variety of software solutions to set up or manage your HP Jetdirect-connected network devices. See Table 2.
Table 2.1 Software Solutions Operating Environment Function Remarks HP Jetdirect Printer Installer for UNIX HP-UX 10.x-10.20, 11.x Solaris 2.
HP Jetdirect Printer Installer for UNIX The HP Jetdirect Printer Installer for UNIX contains support for HP-UX and Solaris . The software installs, configures and provides diagnostics capabilities for HP printers connected to TCP/IP networks. The software may be downloaded from HP online support at: http://www.hp.
HP Web Jetadmin HP Web Jetadmin allows you to use a Web browser to install, view, manage, and diagnose devices connected to an HP Jetdirect print server or any standard printer MIB devices. For information about a procedure or window in the HP Web Jetadmin software, see the online help. System Requirements HP Web Jetadmin software runs on Microsoft Windows 2000, XP Professional, and Server 2003, and selected Linux systems.
Verifying Installation and Providing Access ● Verify that the HP Web Jetadmin software is correctly installed by navigating to it with your browser as shown in the following example: http://systemname.domain:port/ where systemname.domain is the host name of your web server, and port is the port number assigned during installation. ● Provide users access to HP Web Jetadmin software by adding a link to your web server’s home page that is addressed to HP Web Jetadmin’s URL. For example: http://systemname.
Internet Printer Connection Software HP Jetdirect print servers (firmware version x.07.16 or later) support the Internet Printing Protocol (IPP). Using the appropriate software on your system, you can create an IPP print path from your system to any HP Jetdirect-connected printer over the Internet. Note For incoming print path requests, the network administrator must configure the firewall to accept incoming IPP requests. Security features available in the software are currently limited.
(Example: http://169.254.227.113/ipp/port2) Then click Next. 5. You will be prompted for a printer driver (the HP Jetdirect print server does not contain printer drivers, so your system cannot automatically obtain the driver). Click OK to install the printer driver onto your system and follow the instructions on the screen. (You may need your printer CD-ROM to install the driver.) 6. To complete the print path setup, follow the instructions on the screen.
Supported Browsers Windows 2000 ● Microsoft Internet Explorer 5 or later. Supported Proxies ● Web proxy with support for HTTP v1.
3 TCP/IP Configuration Introduction To operate properly on a TCP/IP network, the HP Jetdirect print server must be configured with valid TCP/IP network configuration parameters, such as an IP address. Depending on your printer and system, this can be done in the following ways: Note ● By downloading the data from a network-based UNIX server using BOOTP (Bootstrap Protocol) and TFTP (Trivial File Transfer Protocol) each time the print server is turned on.
Note Linux and UNIX systems: For more information, see the bootpd man page. On HP-UX systems, a sample DHCP configuration file (dhcptab) may be loaded in the /etc directory. If your HP-UX system does not provide Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP recommends that you set all print server lease durations to infinite. This ensures that print server IP addresses remain static until such time as Dynamic Domain Name Services are available.
Using BOOTP/TFTP This section describes how to configure the print server using BOOTP (Bootstrap Protocol) and TFTP (Trivial File Transfer Protocol) services on UNIX servers. BOOTP and TFTP are used to download network configuration data from a server to the HP Jetdirect print server over the network. Note On supported Windows server systems, use the Microsoft DHCP utilities to set up HP Jetdirect configuration via BOOTP. For more information, see “Using DHCP”.
Systems That Use Network Information Service (NIS) If your system uses NIS, you may need to rebuild the NIS map with the BOOTP service before performing the BOOTP configuration steps. Refer to your system documentation. Configuring the BOOTP Server For the HP Jetdirect print server to obtain its configuration data over the network, the BOOTP/TFTP servers must be set up with the appropriate configuration files.
CAUTION Community names (passwords) for your printer are not secure. If you specify a community name for your printer, select a name that is different from passwords used for other systems on your network. Bootptab File Entries An example of a /etc/bootptab file entry for an HP Jetdirect print server is provided below: picasso:\ :hn=picasso:ht=ether:vm=rfc1048:\ :ha=0060b0123456:\ :ip=192.168.10.248:\ :sm=255.255.255.0:\ :gw=192.168.10.1:\ :lg=192.168.10.2:\ :T144=“hpnp/picasso.
Table 3.1 Tags in the “bootptab” file (2 of 2) ha The hardware address tag. The hardware (MAC) address is the link-level, or station address of the HP Jetdirect print server. It can be found on the HP Jetdirect configuration page as the LAN HW ADDRESS. On HP Jetdirect external print servers, it is printed on a label attached to the print server. ip The IP address tag (required). This address will be the HP Jetdirect print server’s IP address. gw The gateway IP address tag.
configuration file can be downloaded using TFTP. This TFTP configuration file’s relative path name is specified in the BOOTP reply using the /etc/bootptab file’s T144 vendor-specific tag entry. An example of a TFTP configuration file is provided below (the symbol ‘#’ denotes a remark and is not included in the file). # # Example of an HP Jetdirect TFTP Configuration File # # Allow only Subnet 192.168.10 access to peripheral. # Up to four ‘allow’ entries can be written via TFTP.
Table 3.2 describes parameters that may be included in the TFTP configuration file. Table 3.2 TFTP Configuration File Parameters (1 of 3) ews-config: Enables or disables the embedded web server on the HP Jetdirect print server. To enable, set to 1. To disable, set to 0. idle-timeout: The number of seconds that an idle print data connection is allowed to remain open.
Table 3.2 TFTP Configuration File Parameters (2 of 3) contact: ASCII character string that identifies the person who administers or services the printer (SNMP sysContact object). This may include how to contact this person. The default contact is undefined. get-communityname: Specifies a password that determines which SNMP GetRequests the HP Jetdirect print server will respond to. This is optional. The community name must be ASCII characters. The maximum length is 32 characters.
Table 3.2 TFTP Configuration File Parameters (3 of 3) telnet: If set to 0, this parameter instructs the print server not to allow incoming Telnet connections. To regain access, change the setting in the TFTP configuration file and power cycle the print server, or cold reset the print server to factory default values. If this parameter is set to 1, incoming Telnet connections are allowed. port: For multiport Jetdirect print servers, identifies the port (1, 2, or 3) for port-specific commands.
UNIX Systems For more information on setting up DHCP on UNIX systems, see the bootpd man page. On HP-UX systems, a sample DHCP configuration file (dhcptab) may be located in the /etc directory. If your HP-UX system does not support Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP recommends that you set all print server lease durations to infinite. This ensures that print server IP addresses remain static until dynamic name services are available.
Windows 2000 Server/Server 2003 To set up a DHCP scope on a Windows 2000 server, perform the following steps: 1. Run the Windows DHCP manager utility. ■ Windows 2000: Click Start, select Settings and Control Panel. Open the Administrative Tools folder and run the DHCP utility. ■ Server 2003: Click Start, then select Control Panel. Open the Administrative Tools folder and run the DHCP utility. 2. In the DHCP window, locate and select your Windows server in the DHCP tree.
To configure DHCP options now, select Yes and click Next. a. If desired, specify the IP address of the router (or default gateway) to be used by clients. Then click Next. b. If desired, specify the Domain Name and DNS (Domain Name System) servers for clients. Click Next. c. If desired, specify WINS server names and IP addresses. Click Next. d. Select Yes to activate the DHCP options now, and click Next. 10. You have successfully set up the DHCP scope on this server. Click Finish to close the wizard. 11.
Enabling or Disabling DHCP If you do not want your HP Jetdirect print server configured via DHCP, you must disable DHCP configuration. There are three methods for enabling or disabling DHCP: 1. You can use Telnet to enable or disable DHCP operation on the HP Jetdirect print server. When you disable a DHCP configuration via Telnet, the print server automatically releases any names and IP addresses associated with the DHCP server and re-initializes the TCP/IP protocol for the print server.
Using RARP This subsection describes how to configure the print server using the Reverse Address Resolution Protocol (RARP) on UNIX and Linux systems. This setup procedure enables the RARP daemon running on your system to respond to a RARP request from the HP Jetdirect print server and to supply the IP address to the print server. 1. Turn the printer off. 2. Log onto your UNIX or Linux system as a superuser. 3.
9. To verify that the card is configured with the correct IP address, use the ping utility. At the prompt, type: ping where is the assigned address from RARP. The default IP address is 192.0.0.192. 10. If ping does not respond, see the chapter “Troubleshooting the HP Jetdirect Print Server.” Using the arp and ping Commands You can configure an HP Jetdirect print server with an IP address using an ARP (Address Resolution Protocol) command from a supported system.
● From a UNIX command prompt: arp -s ping where is the desired IP address to be assigned to the print server. The arp command writes the entries to the arp cache on the workstation, and the ping command configures the IP address on the print server. For example: ● In Windows arp -s 192.168.10.1 00-b0-60-a2-31-98 ping 192.168.10.1 ● In UNIX arp-s 192.168.10.1 00:b0:60:a2:31:98 ping 192.168.10.
Using Telnet This subsection describes how to configure the print server using Telnet. Note To use Telnet commands with the HP Jetdirect print server, a route must be available from your workstation to the print server. Simplistically, this means that there must be a match between the network identification of your system to that of the HP Jetdirect print server.
2. When the server responds connected to IP address, press Enter twice to make sure that the Telnet connection is initialized. 3. If you are prompted for a password, type the correct password. By default, Telnet does not require a password, but you can set up to a 14-character password by using the password command (passwd). Once a password is set, password protection is enabled.
4. At the Telnet prompt “>” type: parameter: value then press Enter, where parameter refers to the configuration parameter you are defining, and value refers to the definitions you are assigning to that parameter. Each parameter entry is followed by a carriage return. See Table 3.3 for examples on assigning configuration parameters. 5. Repeat step 4 to set any additional configuration parameters. 6.
Table 3.3 Telnet Configuration Parameter Examples (1 of 2) IP Address Parameter Example ip: 192.168.10.1 where ip identifies the parameter and 192.168.10.1 specifies the address for the printer. By typing this parameter, you can overwrite the IP address used to make the Telnet connection with one you have selected. Subnet Mask Example subnet-mask: 255.255.255.0 where subnet-mask identifies the parameter and 255.255.255.0 specifies the subnet mask. Default Gateway Example default-gw: 192.168.10.
Table 3.3 Telnet Configuration Parameter Examples (2 of 2) Port and Banner Page Example port:2 banner:0 For multiport Jetdirect print servers, ‘port’ specifies the port that you want to enable or disable a banner page. (In this example, disable banner page on port 2.) The default port is port 1. Set Community Name Example set-cmntyname: my_network where set-cmnty-name identifies the parameter and my_network specifies the name you want to set.
Using Telnet to Erase the Existing IP Address To erase the IP address during a Telnet session: 1. Type cold-reset, then press Enter. 2. Type quit, then press Enter to exit Telnet. Note This procedure resets all TCP/IP parameters, but only affects the TCP/IP subsystem. After this has been done the print server should be power cycled. Parameters for other subsystems such as IPX/SPX (Novell NetWare) or AppleTalk are not affected.
Moving to Another Network When moving an HP Jetdirect print server that is configured with an IP address to a new network, make sure that the IP address does not conflict with addresses on the new network. You may change the IP address of the print server to one that can be used on the new network, or erase the current IP address and configure another address after you are installed on the new network.
4 Configuring for LPD Printing Introduction The HP Jetdirect print server contains an LPD (Line Printer Daemon) Server module to support LPD printing. This chapter describes how to configure the HP Jetdirect print server for use with various systems that support LPD printing.
The LPD functionality can be used with any host implementation of LPD that complies with the RFC 1179 document. The process for configuring printer spoolers, however, may differ. See your system documentation for information on configuring these systems. Note The LPD programs and protocol include the following: Table 4.
● The LAN hardware address (or station address) of the print server. This address is printed with print server status information on the HP Jetdirect configuration page and is of the form: LAN HW ADDRESS: xxxxxxxxxxxx where x is a hexadecimal digit (for example, 001083123ABC). ● An IP address configured on the HP Jetdirect print server. LPD Setup Overview The following steps are necessary to configure the HP Jetdirect print server for LPD printing: 1. Setting up IP parameters. 2.
The line printer daemon on the HP Jetdirect print server treats data in the text queue as unformatted text or ASCII, and adds a carriage return to each line before sending it to the printer. (Note that the actual observed behavior is that a PCL line termination command (value of 2) is issued at the beginning of the job.) The line printer daemon treats data in the raw queue as formatted files in PCL, PostScript, or HP-GL/2 languages and sends the data without change to the printer.
LPD on UNIX Systems Configuring Print Queues for BSD-based Systems Edit the /etc/printcap file to include the following entries: printer_name|short_printer_name:\ :lp=:\ :rm=node_name:\ :rp=remote_printer_name_argument:\ (this should be text, raw, or auto) :lf=/usr/spool/lpd/error_log_filename:\ :sd=/usr/spool/lpd/printer_name: where printer_name identifies the printer to the user, node_name identifies the printer on the network, and remote_printer_name_argument is the print queue designation.
If your printer does not support automatic switching between PostScript, PCL, and HP-GL/2 languages, use the printer's control panel (if the printer has one) to select the printer language or rely on the application to select the printer language via commands embedded in the print data. Make sure your users know the printer names for the printers, since they must type those names on the command line for printing. Create the spooling directory by making the following entries.
Configuring Print Queues Using SAM (HP-UX systems) On HP-UX systems you can use the SAM utility to configure remote print queues for printing “text” (ASCII) files or “raw” (PCL, PostScript, or other printer language) files. Before you execute the SAM program, select an IP address for the HP Jetdirect print server and set up an entry for it in the /etc/hosts file on your system running HP-UX. 1. Start the SAM utility as a superuser. 2. Select Peripheral Devices from the Main menu. 3.
Printing a Test File To verify that the printer and print server connections are correct, print a test file. 1. At the UNIX system prompt type: lpr -Pprinter_name file_name where printer_name is the designated printer and file_name refers to the file to be printed. Examples (for BSD-based systems): Text File: lpr -Ptext1 textfile PCL File: lpr -Praw1 pclfile.pcl PostScript File: lpr -Praw1 psfile.ps HP-GL/2 File: lpr -Praw1 hpglfile.hpg For HP-UX systems, substitute lp -d for lpr -P. 2.
LPD on Windows 2000/Server 2003 Systems This section describes how to configure Windows systems to use the HP Jetdirect LPD (Line Printer Daemon) services. The process consists of two parts: ● ● Installing TCP/IP software (if not already installed). Configuring a network LPD printer. Installing TCP/IP Software This procedure lets you check whether you have TCP/IP installed on your Windows system, and to install the software if necessary.
2. If you have not previously installed the software: ■ Windows 2000/Server 2003: In the Local Area Connection Properties window, click Install. In the Select Network Component Type window, select Protocol and click Add to add the Internet Protocol (TCP/IP). Follow the instructions on the screen. 3. Enter TCP/IP configuration values for the computer: ■ Windows 2000/Server 2003: On the General tab in the Local Area Connection Properties window, select Internet Protocol (TCP/IP) and click Properties.
c. Select and enable Other Network File and Print Services. d. Click Details, and verify that Print Services for Unix is enabled. If not, enable it. e. Click Okay, and then Next. 2. Windows 2000: Open the Printers folder (from the Desktop, click Start, Settings, and Printers). Server 2003: Open the Printers and Faxes folder (from the Desktop, click Start, Printers and Faxes). 3. Double-click Add Printer. From the Add Printer Wizard welcome screen, click Next. 4.
10. Choose whether this printer will be available to other computers. If shared, enter a share name that identifies the printer to other users. Click Next. 11. If desired, enter a location and other information for this printer. Click Next. 12. Choose whether to print a test page, and click Next. 13. Click Finish to close the wizard. Verifying the Configuration Print a file from any application. If the file prints correctly, the configuration was successful.
5 FTP Printing Introduction FTP (File Transfer Protocol) is a basic TCP/IP connectivity utility to transfer data between systems. FTP printing is a way to use FTP to send print files from a client system to an HP Jetdirect-connected printer. In an FTP printing session, the client connects and sends a print file to the HP Jetdirect FTP server which in turn passes the print file to the printer. The HP Jetdirect FTP server can be enabled or disabled through a configuration utility, such as Telnet.
Print Files The HP Jetdirect FTP server transfers print files to the printer but does not interpret them. For proper printing, print files must be in a language recognized by the printer (such as PostScript, PCL, or unformatted text). For formatted print jobs, you must first print to a file from your application using the driver for the selected printer, then transfer the print file to the printer through an FTP session. For formatted print files, use binary (image) type transfers.
Although the ls and dir commands are always accepted, the HP Jetdirect FTP server supports only one data connection for printing at a time. The transmission mode for an FTP data connection with the HP Jetdirect print server is always in stream mode, which marks the end-of-file by closing the data connection. Once a data connection is established, the file transfer type (ASCII or binary) can be specified. Although some clients may attempt to autonegotiate a transfer type, the default is ASCII.
Commands Table 5.1 summarizes commands available to the user during an FTP printing session. Table 5.1 User Commands for HP Jetdirect FTP Server Command Description user specifies a user. Any user will be accepted and can print to the selected port. cd selects a port number for printing. For HP Jetdirect single-port print servers, only port1 is available. For multiport print servers, specify port1 (default), port2, or port3.
Example of an FTP Session This is an example of a typical FTP printing session: System> ftp 192.168.10.1 Connected to 192.168.10.1 220 JD FTP Server Ready Name (192.168.10.1:root): Deke 331 Username OK, send identity (email name) as password. Password: 230- Hewlett-Packard J7983G FTP Server Version 1.
6 Troubleshooting the HP Jetdirect Print Server Introduction This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server. A flowchart guides you to the correct procedures for troubleshooting the following: ● ● ● Printer problems HP Jetdirect hardware installation and connection problems Network related problems This chapter also helps you to understand your HP Jetdirect print server configuration page.
Resetting to Factory Defaults Parameters on the HP Jetdirect print server (for example, the IP address) can be reset to factory default values using the following procedures: ● HP Jetdirect External Print Servers Reset the HP Jetdirect external print server by holding down the Test button on the print server while connecting the power cord. After resetting the HP Jetdirect print server, you may need to reconfigure your computers for printing.
General Troubleshooting Troubleshooting Chart - Assessing the Problem Figure 6.
Procedure 1: Verifying that the Printer is On and Online Check the following items to make sure the printer is ready to print. 1. Is the printer plugged in and turned on? Make sure the printer is plugged in and turned on. If the problem persists, you may have a defective power cable, power source, or printer. 2. Is the printer online? The online light should be lit. If it is not, press the appropriate key to place the printer online. 3.
Procedure 3: Resolving Printer Display Error Messages Try to isolate the problem to either the printer or the print server. 1. Disconnect the print server from the printer. Does the same error message appear on the printer? ■ See your printer documentation for a complete list of control panel messages and corrective actions. Procedure 4: Resolving Printer Communication Problems with the Network Check the following items to verify that the printer is communicating with the network.
6. Is your protocol enabled? Check the STATUS line for your protocol on the Jetdirect configuration page. See the end of this chapter for descriptions of the information on the configuration page. 7. Is there an error message in the protocol’s section on the configuration page? See the chapter “HP Jetdirect Configuration Page Messages” for a list of error messages. 8.
Understanding the Ethernet Configuration Pages (External Print Servers) This section describes the Ethernet/802.3 configuration page for HP Jetdirect external print servers. The networking section of each configuration page is divided into sections. The item numbers in the following table correspond to the callouts in Figures 6.2 and 6.3. Table 6.1 External Print Server (1 of 2) Configuration Pages Item Description Troubleshooting Information 1 HP Jetdirect product information (Table 7.
Table 6.1 External Print Server (2 of 2) Configuration Pages Item Description Troubleshooting Information 7 Apple EtherTalk status information (Table 7.7) (Ethernet only) If the AppleTalk protocol is working properly, or if it is enabled. Use NET and NODE to verify the printer is communicating correctly on the network. ZONE verifies you selected the correct printer. P2 (below READY) indicates you are using the Phase 2 EtherTalk protocol, which should be the same on your printer as on your Mac OS.
Figure 6.
7 HP Jetdirect Configuration Page Messages Introduction This chapter describes the messages, network statistics, and status that can be printed on a Jetdirect configuration page. These messages include configuration information and error messages for each network operating system. The configuration information for individual networks is listed in the following tables: ● ● ● ● ● ● ● ● Table 7.1 — HP Jetdirect Product Information Table 7.
Table 7.1 HP Jetdirect Product Information Message Description HP JETDIRECT JXXXXX Identifies the HP Jetdirect print server model number. FIRMWARE REVISION: X.XX.XX The firmware revision number of the HP Jetdirect print server currently installed in the printer. LAN HW ADDRESS: XXXXXXXXXXXX The 12-digit hexadecimal network address of the HP Jetdirect print server. PARALLEL PORT X: CENTRONICS indicates a standard parallel connection that transfers data in one direction only (to the printer).
Table 7.2 General HP Jetdirect Messages (1 of 10) Message Description ARP DUPLICATE IP ADDRESS The ARP layer has detected another node on the network using the same IP address as the HP Jetdirect print server. Extended error information below this message shows the hardware address of the other node. BABBLE ERROR Run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect print server.
Table 7.2 General HP Jetdirect Messages (2 of 10) Message Description CONFIGURATION ERROR The configuration information for the NetWare functions is not stored correctly on the HP Jetdirect print server. Rerun the installation software to reconfigure. If this error persists, there may be a problem with the HP Jetdirect print server. CRC ERROR Check the network topology and verify all cable segments. Check for damaged cables.
Table 7.2 General HP Jetdirect Messages (3 of 10) Message Description INITIALIZING TRYING TO CONNECT TO SERVER The HP Jetdirect print server is trying to connect to the NetWare server(s). This is a normal message. Wait until the connection is established or another status message appears. INVALID GATEWAY ADDRESS The default gateway IP address specified for the HP Jetdirect print server (through BOOTP or NOVRAM) is an invalid IP address for specifying a single node.
Table 7.2 General HP Jetdirect Messages (4 of 10) Message Description LAN ERROR-CONTROLLER CHIP Check the network connections. If the connections are intact, run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect print server. LAN ERROR-EXTERNAL LOOPBACK The HP Jetdirect print server is incorrectly connected to your network or is defective. Make sure your HP Jetdirect print server is correctly attached to your network.
Table 7.2 General HP Jetdirect Messages (5 of 10) Message Description LAN ERROR-TRANSMITTER OFF There may be a problem with your network cabling or the HP Jetdirect print server. Check the cabling and connectors on your Ethernet network. If you cannot find a problem with your network cabling, run the power-on self-test: turn the print server off, then on again. If the error persists, there is a problem with the HP Jetdirect print server.
Table 7.2 General HP Jetdirect Messages (6 of 10) Message Description NDS ERR: MAX QUEUE OBJECTS Too many print queue objects are assigned to the printer. Reduce the number of queues assigned. NDS ERR: NO PRINTER OBJECTS No printer objects are assigned to the print server object configured to this HP Jetdirect print server. NDS ERR: NO QUEUE OBJECTS No print queue objects are assigned to the printer objects located in the NDS directory.
Table 7.2 General HP Jetdirect Messages (7 of 10) Message Description NOT CONFIGURED The HP Jetdirect print server has not been configured for NetWare. Use the printer installation software to configure the print server for NetWare networks. NOVRAM ERROR The HP Jetdirect print server cannot read the contents of its NOVRAM. OUT OF BUFFERS The HP Jetdirect print server was unable to allocate a buffer from its internal memory.
Table 7.2 General HP Jetdirect Messages (8 of 10) Message Description PSERVER CLOSED CONNECTION The print server requested a termination of the connection with the HP Jetdirect print server. No error exists or is indicated. Make sure the print server is running, and restart it if necessary. READY The HP Jetdirect print server has successfully connected to the server and is awaiting data. RECEIVE BUFFER ERROR Run the power-on self-test: turn the print server off, then on again.
Table 7.2 General HP Jetdirect Messages (9 of 10) Message Description UNABLE TO ATTACH TO QUEUE A failure was detected when the HP Jetdirect print server tried to attach to one of the queues assigned to the print server object. This may be because no servers are allowed to attach to this queue. There may also be a networking or security problem.
Table 7.2 General HP Jetdirect Messages (10 of 10) Message Description UNABLE TO LOGIN A failure was detected when the HP Jetdirect print server tried to log onto the file server. This could be caused by the print server object not existing on the file server, or because of a security check that prevents the print server from logging in. Make sure the file server name and print server object name are correct. Use PCONSOLE to erase the password for the print server object.
Table 7.3 Network Statistics Message Description UNICAST PACKETS RCVD: Number of frames specifically addressed to this HP Jetdirect print server. This does not include broadcasts or multicasts. TOTAL PACKETS RECEIVED: Total number of frames (packets) received by the HP Jetdirect print server without error. This includes broadcast, multicast packets, and packets specifically addressed to the print server. This number does not include packets specifically addressed to other nodes.
Table 7.4 Novell NetWare Configuration Messages (1 of 2) Message Description IPX/SPX STATUS: Indicates the current IPX/SPX protocol status. DISABLED indicates that IPX/SPX was manually disabled. READY indicates the HP Jetdirect print server is awaiting data. INITIALIZING indicates that the print server is registering the node address or name. Code is in the middle of a download. MODE: The mode used by the print server.
Table 7.4 Novell NetWare Configuration Messages (2 of 2) Message Description PORT X STATUS: READY: Print server is awaiting data. INITIALIZING: Print server is registering the node address or name/type. SERVER NAME: The name of the NetWare file server or print server. If no name is displayed, the Jetdirect print server has not been configured.
Table 7.6 TCP/IP Configuration Messages (1 of 2) Message Description TCP STATUS: Current TCP status. DISABLED: Indicates that TCP/IP was manually disabled. READY: Indicates the HP Jetdirect print server is awaiting data. INITIALIZING: Indicates that the print server is searching for the BOOTP server, or trying to get the configuration file through TFTP. NOT IN USE: Code is in the middle of a download. HOST NAME: The host name configured on the print server. It may be truncated.
Table 7.6 TCP/IP Configuration Messages (2 of 2) Message Description DHCP SERVER The IP address of the system that responds to the print server's DHCP request with configuration data. This parameter is omitted when the print server is not configured using DHCP. CONFIG FILE: The name of the HP Jetdirect configuration file. The file pathname may be truncated to fit on two lines. This parameter is omitted when the print server is configured from the printer's control panel.
Table 7.7 Apple EtherTalk Configuration Messages (2 of 2) Message Description PORT X STATUS: READY: Print server is awaiting data. INITIALIZING: Print server is registering the node address or name/type. Table 7.8 SNMP Messages Message Description SNMP SET CMTY NAME: NONE or SPECIFIED Indicates whether or not an IP SNMP set community name has been configured for the print server. This parameter is omitted when the print server is configured from the printer's control panel.
A TCP/IP Overview Introduction This appendix is intended to provide information to help you gain a basic understanding of TCP/IP. TCP/IP (Transmission Control Protocol/Internet Protocol) is a suite of protocols designed to define the way data is passed to network devices. TCP/IP is rapidly becoming the most used set of protocols. The main reason this is happening is the fact that the internet only uses TCP/IP.
User Datagram Protocol (UDP) UDP provides similar services to TCP. However, UDP does not acknowledge data receipt and supports request/reply transactions with no added reliability or guarantee of delivery. UDP is used when acknowledgment and reliability are not required, such as during a “discovery broadcast.” IP Address Every host (workstation or node) on an IP network requires a unique IP address for each network interface.
IP Address: (Host Portion) Host addresses numerically identify specific network interfaces on an IP network. Usually a host has only one network interface; thus, only one IP address. Because no two devices can share the same number at the same time, administrators typically maintain address tables to assure correct assignment of addresses in the host network.
Explained in more detail in the table “Network Class Characteristics,” you will see how each network class differs further by the leading bit identifier, the address range, the number of each type available, and the maximum number of hosts each class allows. Table A.2 Network Class Characteristics Class Leading Bit Identifier Address Range Maximum number of networks in the class Maximum hosts in the network A 0 0.0.0.0 to 127.255.255.255 126 Over 16 Million B 10 128.0.0.0 to 191.255.255.
Configuring IP Addresses TCP/IP configuration parameters (such as IP address, subnet mask, default gateway) can be configured on the HP Jetdirect print server in a variety of ways. These values can be configured manually through HP-supplied software, or they can be automatically downloaded using DHCP or BOOTP each time the print server is turned on. Dynamic Host Configuration Protocol (DHCP) DHCP allows a group of devices to use a set of IP addresses that are maintained by a DHCP server.
Subnets When an IP address is assigned to an organization, no provision is made for more than one network being present at that location. Local network administrators use subnets to partition a network into several different subnetworks. Splitting a network into subnets can result in better performance and improved use of limited network address space. Subnet Mask The subnet mask is a mechanism used to divide a single IP network into several different networks.
Gateways Gateways are devices that act as translators between systems that do not use the same communication protocols, data formatting, structures, languages, or architectures. Gateways repackage the data packets and change the syntax to match that of the destination system. When networks are divided into subnets, gateways are required to connect one subnet to another. Default Gateway The Default Gateway is the address of the gateway or router that you use to move packets between subnets.
B Using the Embedded Web Server Introduction Each HP Jetdirect print server contains an embedded web server that can be accessed through a supported web browser on an intranet. The embedded web server provides access to configuration and management pages for the HP Jetdirect print server and the attached peripheral device. Figure B.
Requirements Compatible Web Browsers To access the embedded Web server, you must use a compatible Web browser. In general, the embedded Web server can be used with Web browsers that support HTML 4.01 and cascading style sheets. Hewlett-Packard tests a number of current and older browsers using a variety of systems. In general, we recommend using the following browsers: ● Microsoft Internet Explorer 5.0 or greater ● NetScape Navigator 6.0 or greater ● Mozilla Firefox 1.
Viewing the Embedded Web Server Before you can use the embedded web server, the HP Jetdirect print server must be configured with an IP address. There are many ways to configure an IP address on the print server. For example, you can automatically configure IP parameters over the network using BOOTP (Bootstrap Protocol) or DHCP (Dynamic Host Configuration Protocol) each time the printer is turned on.
Special Features ● HP Jetdirect external print servers provide scanning capabilities for selected HP All-in-One peripherals. When connected to a supported peripheral, a Scan button provides you with access to the scanning feature. For more information, click the “?” icon on the Scan page. ● If your printer has been discovered through HP Web Jetadmin 8.
Index A APPLETALK NAME 83 APPLETALK STATUS 83 APPLETALK TYPE 83 arp command 32 ARP DUPLICATE IP ADDRESS 69 AUTONEGOTIATION 68 B BABBLE ERROR 69 BAD BOOTP REPLY 69 BAD BOOTP TAG SIZE 69 BAD LENGTH RCVD 79 BAD PACKETS RCVD 79 BOOTP configuring 20 definition 89 SERVER 82 using 19 BOOTP/DHCP IN PROGRESS 69 browsers, supported 16 BSD systems, configuring print queue 45 C CF ERR ACCESS LIST EXCEEDED 69 FILE INCOMPLETE 69 INVALID PARAM 69 LINE TOO LONG 69 MISSING PARAM 69 TRAP LIST EXCEEDED 69 UNKNOWN KEYWORD 69
Index ETALK NET 83 ETALK ZONE 83 Ethernet configuration page 63, 64 F FAIL RESERVING PRINTER NUM 70 FIRMWARE REVISION 68 flash image upgrades 8 FRAMING ERROR 70 ERRORS RCVD 79 FTP printing commands 56 example 57 exiting 55 how to 54 introduction 53 G gateway 91 H HOST NAME 82 HP JETDIRECT 68 HP Jetdirect configuration page messages 67 configuration page, how to print 61 general configuration messages 69 supported print server 7 HP Jetdirect identification and status 68 HP Web Jetadmin installing 12 intro
Index L N LAN ERROR AUTO REMOVAL 71 BABBLE 71 CONTROLLER CHIP 72 EXTERNAL LOOPBACK 72 INFINITE DEFERRAL 72 INTERNAL LOOPBACK 72 LOSS OF CARRIER 72 NO LINKBEAT 72 NO SQE 72 RECEIVER OFF 72 REMOVE RECEIVE 72 RETRY FAULTS 72 TRANSMITTER OFF 73 UNDERFLOW 73 WIRE FAULT 73 LAN HW ADDRESS 68 LATE COLLISION ERROR 73 LOSS OF CARRIER ERROR 73 LOST FRAMES 79 LPD Mac OS systems 52 NT systems 49 printing how to 41 troubleshooting 63 setup overview 43 NDS AUTHENTICATION ERROR 73 CONNECTION STATE ERROR 73 PRINT OBJ QU
Index O OUT OF BUFFERS 75 OVERFLOW ERROR 75 P PACKETS TRANSMITTED 79 PARALLEL PORT X 68 PASSWORD ERROR 75 ping command 32 PORT CONFIG 68 PORT SELECT 68 PORT X STATUS 80, 84 POSTSCRIPT MODE NOT SELECTED 75 POSTSCRIPT UPDATE NEEDED 75 print queue BSD-like systems 45 LPD 43 SAM (HP-UX) systems 47 print server HP Jetdirect 7 supported 7 PRINT SERVER NOT DEFINED 75 printcap 45 PRINTER NUMBER IN USE 75 PRINTER NUMBER NOT DEFINED 75 proxies, internet printer connection software 16 PSERVER CLOSED CONNECTION 76 Q
Index TFTP IN PROGRESS 76 LOCAL ERROR 76 REMOTE ERROR 76 RETRIES EXCEEDED 76 TFTP (Trivial File Transfer Protocol) 19 TOTAL PACKETS RCVD 79 TRANSMIT ERROR 76 troubleshooting flow chart 60 HP Jetdirect print server 58 TRYING TO CONNECT TO SERVER 76 TURN PRINTER OFF/ON 76 X XMIT COLLISIONS 79 XMIT LATE COLLISIONS 79 U UDP (User Datagram Protocol) 86 UNABLE TO ATTACH TO QUEUE 77 CONNECT TO SERVER 77 FIND SERVER 77 GET NDS SRVR ADDR 77 LOGIN 78 SENSE NET NUMBER 78 SET PASSWORD 78 UNDERFLOW ERROR 78 Understand
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