HP Jetdirect 2700w USB Solution Print Server Setup Guide
HP Jetdirect 2700w USB Solution Print Server Setup Guide
© 2014 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Table of contents 1 Introduction ...................................................................................................................... 1 What you need for installation ................................................................................................... 1 For more information ................................................................................................................ 2 2 Installation .........................................................................
Client-server printing ................................................................................................ 15 Peer-to-peer (direct mode) printing ............................................................................. 16 Network protocols ................................................................................................... 16 Network address .................................................................................................... 16 Hardware address ..............
Environmental product stewardship program ............................................................................. 28 Disposal of waste equipment by users in private households in the European Union ........ 28 Ukraine RoHS ......................................................................................................... 29 Turkey RoHS ........................................................................................................... 29 China RoHS ........................................
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1 Introduction ● What you need for installation ● For more information Thank you for purchasing the HP Jetdirect 2700w USB Solution Print Server. NOTE: The HP Jetdirect 2700w Print Server complies with IEEE 802.11 wireless standards. What you need for installation You need the following: ● The HP Jetdirect 2700w USB Solution Print Server. ● A supported Microsoft Windows, Apple Macintosh, or Linux/Unix computer. An 802.11b, g, or n wireless LAN (WLAN) interface card must be installed.
● For supported Windows systems, the software driver for the printer/MFP. When using the CD-ROM supplied with your network-ready printer/MFP, the network installation software includes the driver. If necessary, you can obtain the printer/MFP driver from one of the following sources: ● ◦ The printer/MFP CD-ROM supplied with your network-ready device ◦ HP’s support Web site: www.hp.com/go/support The latest firmware for the printer/MFP.
2 Installation ● Verify printer operation ● Install the hardware ● Verify print server operation ● Configure the print server using the HP Embedded Web Server Verify printer operation To verify that your printer/MFP is working properly, print a configuration page. The configuration page displays the operating status of the printer/MFP. The steps to print a configuration page can vary with the printer/MFP model.
4 3. Turn off and then restart the printer/MFP. 4. Verify that the printer/MFP is connected to your network using a network cable.
Verify print server operation 1. Print an HP Jetdirect configuration page to check for status messages. The steps to print a configuration page can vary with the printer/MFP model. For most printers/ MFPs with a control panel, a menu map is provided to navigate the control panel menus. To print a configuration page, use the menu map or see your printer/MFP documentation for specific instructions. 2.
Configure the print server using the HP Embedded Web Server You can now configure the HP Jetdirect 2700w Print Server by using the HP Embedded Web Server. This is done by accessing the IP address of the printer/MFP in which the print server is installed. The printer/MFP must be directly connected (wired) to your local network. Use the following steps to configure the HP Jetdirect 2700w Print Server: 1. Start a supported Web browser from a computer that is connected to your intranet. 2.
3 Troubleshooting ● HP Jetdirect configuration page ● Reset to factory defaults ● Network computers cannot communicate with the printer ● Configured channel does not match the configuration page ● Improve reception and performance ● Firmware download failure This chapter provides basic troubleshooting information. Additional information is provided in the HP Jetdirect Print Servers Administrator’s Guide for the print server.
Reset to factory defaults After you have configured the HP Jetdirect 2700w Print Server, the settings are saved in memory. If you lose communication with the HP Jetdirect 2700w Print Server, or if it fails to operate properly, you might need to reset the print server to its factory-default configuration. This is called a cold reset. NOTE: Resetting the HP Jetdirect 2700w Print Server to factory-default settings will cause the print server to lose its wireless connection to your network.
Network computers cannot communicate with the printer Check the following: ENWW ● If you previously configured the HP Jetdirect 2700w Print Server with a wireless connection to your network, but the network computers are unable to communicate with the printer, print an HP Jetdirect configuration page.
Configured channel does not match the configuration page The HP configuration tools let you select channel 10 (default) or 11 on the HP Jetdirect 2700w Print Server. This channel is used by the print server to broadcast its network name (SSID) if it fails to detect and join an existing wireless network. If it is able to join a network, it reconfigures its channel to the one used by the network. The HP Jetdirect configuration page identifies the network channel being used on a network.
If the firmware download fails to complete, restart the download without cycling power to the print server.
A Glossary ● Wireless LAN terms and concepts ● Network printing terms and concepts Wireless LAN terms and concepts Access point An access point is a device that typically serves as a bridge or gateway between wireless devices and the devices on a cabled network. An access point must be able to receive and forward network traffic between wireless and cabled network devices. Multiple access points can act as repeaters to extend the range of a wireless network.
of channel bonding). The number of available channels authorized for use might be restricted based on your location. ● If the print server is powered on and discovers a wireless network whose SSID (network name) is also hpsetup, it automatically adjusts its channel to match that network. ● If the print server is reconfigured for infrastructure mode, it automatically adjusts its channel to match the access point.
Infrastructure mode Infrastructure mode is a wireless network topology where all wireless communications go through an access point. Infrastructure mode is called a Basic Service Set (BSS), and is sometimes referred to as enterprise mode. On Apple networks, infrastructure mode is called Airport network mode. When set in this mode, the HP Jetdirect print server receives print jobs from wireless network computers through an access point.
Signal range The range over which wireless devices can communicate depends on the physical environment and the orientation of the HP Jetdirect print server. In general, while radio waves can bounce off obstacles to access print servers, it is best to have clear line-of-sight access between devices without obstacles through which the signal must pass. NOTE: Signal range and wireless transmission performance is reduced with increasing distance between devices, and with obstacles that block or absorb signals.
Peer-to-peer (direct mode) printing On a peer-to-peer network, dedicated network servers are not used. Instead, an HP Jetdirect-connected network printer is installed on each client computer that sends print jobs directly to the printer. Network protocols For network computers and printers to communicate on a network, they must use a common language, or network protocol. The HP Jetdirect print server can support different network protocols simultaneously.
B Solution summary ● HP support software ● Embedded services ● Supported network protocols HP support software Table B-1 HP support software ● HP Web Jetadmin software (TCP/IP networks) ● HP Embedded Web Server ● HP network printing setup software ◦ HP LaserJet Utility for Macintosh (Mac OS) Embedded services Key services embedded in the HP Jetdirect 2700w Print Server are listed below. For the latest features and services, visit www.hp.com/go/jetdirect.
Table B-2 Embedded services ● ● ● ◦ FTP (File Transfer Protocol) ◦ WS Discovery (Microsoft Web Services) ◦ HP Embedded Web Server, HTTP (TCP port 80) ◦ HP Embedded Web Server, HTTPS (TCP port 443) ◦ IP Security (IPsec) ◦ Fleet configuration Printing ◦ Raw IP printing (HP-proprietary TCP ports 9100, 9101, 9102) ◦ LPD printing (TCP port 515) ◦ IPP printing (TCP port 631) ◦ FTP printing (TCP ports 20, 21) ◦ WS Print (Microsoft Web Services) Security ◦ SNMP v3 ◦ SSL/TLS ◦ 802,1X a
Table B-3 Supported network protocols Supported network protocols Typical network printing environments1 TCP/IPv4 (Direct Mode printing) Microsoft Windows Server 2003 (32- and 64-bit), Windows Server 2008 (32and 64-bit), Windows 7 (32- and 64-bit), Windows Vista (32- and 64-bit), and Windows XP (32- and 64-bit) Microsoft Terminal Server and Citrix MetaFrame environments2 Mac OS 10.4 and later UNIX and Linux, including: Hewlett-Packard HP-UX 10.2, 11.x, 11.i, Sun Microsystems Solaris 2.
C Specifications ● Network (for print server setup) ● Electrical ● Environmental ● Electromagnetic ● Acoustic ● Radio characteristics ● Safety ● Wireless telecommunications Network (for print server setup) HP Jetdirect USB 2.0 compliant connector. Electrical Electrical power is supplied by the printer/MFP's rear USB host port. 500ma maximum @ 5.
Operating Non-Operating Relative humidity (noncondensing) 15% to 95% at 40° C (104° F) 15% to 95% at 65° C (149° F) Maximum altitude 4.6 km (15,000 ft) 4.6 km (15,000 ft) Electromagnetic ● FCC Title 47 CFR Part 15 Class B for Ethernet (USA) ● ICES-003 Class B (Canada) ● VCCI Class B (Japan) ● AS/NZS3548 Class B (Australia, New Zealand) ● EN55022/CISPR-22 Class B (EU, international) ● CNS 13438 Class B (Taiwan) ● Korean EMI Law, No. 1996-98 Class B (Korea) Acoustic Not applicable.
Channel Frequency (MHz) Channel Frequency (MHz) 5 2432 12 2467 6 2437 13 2472 7 2442 Safety Product complies with: ● IEC 60950-1:2005/ EN 60950-1:2006+A11:2009 Wireless telecommunications This product complies with: 22 ● EN 300 328 ● EN 301 489–17 ● FCC 15.
D Regulatory statements ● FCC statement ● Regulatory Model Identification Number ● Canada ● Regulatory wireless statements and required markings ● Environmental product stewardship program FCC statement The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product.
The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Exposure to radio frequency radiation CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation.
European Union regulatory notice This product complies with the following EU Directives: ● Low Voltage Directive 2006/95/EC ● EMC Directive 2004/108/EC If this product has telecommunications functionality, it also complies with the essential requirements of: ● R&TTE Directive 1999/5/EC Compliance with these directives implies conformity to harmonized European standards (European Norms) that are listed in the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family.
Notice to users in Indonesia 10946/POSTAL/2009 1835 Notice to users in Korea Notice to users in Mexico No.
Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools.
Ukraine RoHS Turkey RoHS Restriction on Hazardous Substances statement (Turkey).
China RoHS 30 Appendix D Regulatory statements ENWW
E Service and support ● Hewlett-Packard limited warranty statement ● Local warranty statements ● Customer support ● Product accessibility Hewlett-Packard limited warranty statement HP product Duration of limited warranty HP Jetdirect 2700w Print Server 1 Year HP Jetdirect software. 90 Days HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you.
Service billing (out of warranty) When ordering a replacement unit for out-of-warranty service, you may be charged a repair cost. See your HP authorized dealer or your local HP sales and service office representative. Or, you can call HP at (800) 227-8164 (USA only). Service outside the USA Customers outside the USA should contact their HP authorized dealer or HP sales and service office to obtain information on prices, exchange unit availability and instructions.
Product accessibility For information on our commitment to accessibility of HP Jetdirect print server products: 34 ● Visit the HP Web site at www.hp.com/accessibility. ● Send an email message to: accessibility@hp.com.
© 2014 Hewlett-Packard Development Company, L.P. www.hp.
