User's Manual

Clear paper jams

Introduction

The following information includes instructions for clearing paper jams from the printer.

●

Jam locations

●

Experiencing frequent or recurring paper jams?

●

Clear paper jams in Tray 1

●

Clear paper jams in Tray 2 and the 550-sheet tray

●

Clear paper jams in the toner-cartridge area

●

Clear paper jams in the rear door and the fuser area (M501n models)

●

Clear paper jams in the output bin

●

Clear paper jams in the duplexer (M501dn models)

Jam locations

1 Output bin

2 Top cover and toner-cartridge area

3 Tray 1

4 Tray 2 and the optional 1 x 550-sheet feeder

NOTE: M501dn models: Remove Tray 2 to access jams in the duplexer.

74 Chapter 6 Solve problems ENWW