User's Manual

Clear paper jams in Tray 2 and the 550-sheet tray ..................................................................................... 79
Clear paper jams in the toner-cartridge area ................................................................................................ 83
Clear paper jams in the rear door and the fuser area (M501n models) ................................................... 85
Clear paper jams in the output bin ................................................................................................................. 87
Clear paper jams in the duplexer (M501dn models) ................................................................................... 87
Improve print quality ............................................................................................................................................................. 92
Introduction ........................................................................................................................................................ 92
Print from a dierent software program ....................................................................................................... 92
Check the paper-type setting for the print job ............................................................................................. 92
Check the paper type setting (Windows) .................................................................................. 92
Check the paper type setting (OS X) .......................................................................................... 92
Check the toner-cartridge status .................................................................................................................... 93
Clean the printer ................................................................................................................................................ 94
Print a cleaning page .................................................................................................................... 94
Visually inspect the toner cartridge ................................................................................................................ 94
Check paper and the printing environment ................................................................................................... 94
Step one: Use paper that meets HP specications ................................................................. 94
Step two: Check the environment .............................................................................................. 95
Step three: Set the individual tray alignment ........................................................................... 95
Check the EconoMode settings ....................................................................................................................... 96
Try a dierent print driver ................................................................................................................................ 96
Solve wired network problems ............................................................................................................................................ 98
Introduction ........................................................................................................................................................ 98
Poor physical connection ................................................................................................................................. 98
The computer is using the incorrect IP address for the printer ................................................................. 98
The computer is unable to communicate with the printer ......................................................................... 98
The printer is using incorrect link and duplex settings for the network ................................................... 99
New software programs might be causing compatibility problems ......................................................... 99
The computer or workstation might be set up incorrectly ......................................................................... 99
The printer is disabled, or other network settings are incorrect ............................................................... 99
Index ........................................................................................................................................................................................................... 101
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