User's Manual

Table 9-1 Image defects table quick reference (continued)

Table 9-8 Fixing/fuser defects on page 222 Table 9-9 Image placement defects on page 222 Table 9-10 Color plane registrations defects

(color models only) on page 223

Table 9-11 Output defects on page 223

Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps as a

tarting point for solving image defect issues.

. Reprint the document. Print quality defects can be intermittent in nature or can go away completely with

continued printing.

. Check the condition of the cartridge or cartridges. If a cartridge is in a Very Low state (it has passed the

rated life), replace the cartridge.

. Make sure that the driver and tray print mode settings match the media that is loaded in the tray. Try using

a dierent ream of media or a dierent tray. Try using a dierent print mode.

4. Make sure that the printer is within the supported operating temperature/humidity range.

. Make sure that the paper type, size, and weight are supported by the printer. See the printer support page

support.hp.com for a list of the supported paper sizes and types for the printer.

NOTE: The term “fusing” refers to the part of the printing process where toner is axed to paper.

The following examples depict letter-size paper that has passed through the printer short-edge rst.

218 Chapter 9 Solve problems ENWW