User Manual

Using f11 recovery tools .................................................................................................... 71
Using Windows operating system media (purchased separately) ..................................... 72
Using Windows Refresh or Windows Reset ...................................................................... 72
Using HP Software Setup .................................................................................................. 72
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 73
Using Computer Setup ....................................................................................................................... 73
Starting Computer Setup ................................................................................................... 73
Navigating and selecting in Computer Setup ..................................................................... 73
Restoring factory settings in Computer Setup ................................................................... 74
Updating the BIOS ............................................................................................................. 75
Determining the BIOS version ........................................................................... 75
Downloading a BIOS update ............................................................................. 75
Using MultiBoot .................................................................................................................................. 76
About the boot device order ............................................................................................... 76
Choosing MultiBoot preferences ........................................................................................ 76
Setting a new boot order in Computer Setup .................................................... 76
Dynamically choosing a boot device using the f9 prompt ................................. 77
Setting a MultiBoot Express prompt .................................................................. 77
Entering MultiBoot Express preferences ........................................................... 78
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 78
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 78
13 Support ......................................................................................................................................................... 80
Contacting support ............................................................................................................................. 80
Labels ................................................................................................................................................. 81
14 Specifications ................................................................................................................................................ 82
Input power ......................................................................................................................................... 82
Operating environment ....................................................................................................................... 82
Appendix A Traveling with the computer ........................................................................................................... 83
Appendix B Troubleshooting .............................................................................................................................. 84
Troubleshooting resources ................................................................................................................. 84
Resolving issues ................................................................................................................................ 84
The computer is unable to start up .................................................................................... 84
The computer screen is blank ............................................................................................ 84
Software is functioning abnormally .................................................................................... 85
The computer is on but not responding ............................................................................. 85
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