Owner's manual

Contents

DSM/SCM User’s Guide — 529846-014

13. Troubleshooting

Stopping the System by Halting the Processors 12-3

Loading the System 12-3

Running PATHCOLD 12-4

Part IV. Troubleshooting and Recovery

Procedures

13. Troubleshooting

Checking History 13-2

Checking the Revision History 13-2

Checking Requests 13-2

Checking Error Messages 13-2

Checking EMS Messages for the Current Request 13-2

Checking EMS Messages Not Related to the Current Request 13-3

Printing EMS Messages 13-4

Checking System Generation Errors 13-4

Checking Workstation Error Log Files 13-4

Checking Pathway Errors 13-4

Volume Management Troubleshooting 13-5

Alternate System Volume Troubleshooting 13-5

Database Management Troubleshooting 13-8

Network Troubleshooting 13-9

Space Management Troubleshooting 13-9

DSM/SCM Configuration Troubleshooting 13-10

Software Configuration Troubleshooting 13-11

Migration Troubleshooting 13-11

Build/Apply Troubleshooting 13-13

Discrepancy Troubleshooting 13-17

Request Troubleshooting 13-18

Interface Troubleshooting 13-20

Planner Interface Troubleshooting 13-20

Maintenance Interface Troubleshooting 13-21

ZPHITI Troubleshooting 13-22

CNFGINFO Troubleshooting 13-23

Recovery Operations 13-24

Cleaning Target Work Files for OSS 13-24

14. Special Troubleshooting and Recovery Procedures

Running Traces 14-2