Owner's manual

N1528A and N1529A ACL Tape Drive Installation and User’s Guide—544594-002
6-1
6 Troubleshooting
This section includes:
Stuck Tape Removal Procedure
1. Remove the shoe kit from the rear of the chassis. Two screws will need to be
unscrewed with a flat-head screwdriver. See Figure 6-1 for the location of the
screws. After the screws are unscrewed, gently slide the shoe kit out of the
chassis.
Stuck Tape Removal Procedure 6-1
Platform Problems 6-5
Error Recovery 6-5
Error Recovery Procedures 6-7
Fault Symptom Codes (FSCs) 6-7
Note. The shoe kit assembly is “hot swappable.” The unit does not have to be powered off to
do this procedure.
Figure 6-1. Location of Screws on Shoe Kit
Screws