Instruction Manual

Troubleshooting
M8701A / M8702A ACL Tape Library Installation and User’s Guide694636-001
5-21
Main Error Code Descriptions
F5 Time allotted for drive unloading
exceeded
!
Retry the operation.
!
Attempt the Force Tape Eject
process.
!
Once the tape cartridge is
ejected, unlock the magazine
holding the cartridge and
inspect the cartridge for
damage. Discard the tape
cartridge if it is damaged.
F6 No drive installed. A tape drive has
never been installed.
!
Install at least one tape drive.
!
If a tape drive is installed, re-
seat it by removing it and
replacing it.
F7 Support ticket download from drive not
possible.
The tape drive must be LTO-4 or
later generation to download a
support ticket.
F8 Invalid drive command
!
Update the tape drive firmware
to the current version.
!
Try the operation again.
!
If the error occurs again
contact customer support.
F9 Invalid drive parameter
!
Update the tape drive firmware
to the current version.
!
Try the operation again.
!
If the error occurs again
contact customer support.
FA SDCI microcode error
!
Update the tape drive firmware
to the current version.
!
Try the operation again.
!
If the error occurs again
contact customer support.
Table 5-2. Main Error Codes
Error Code Description Details and Solution