Instruction Manual

Troubleshooting
M8701A / M8702A ACL Tape Library Installation and User’s Guide—694636-001
5-17
Main Error Code Descriptions
9D Slider2 range of motion out of
specification
Run the wellness test.
9E Elevator3 range of motion out of
specification
Run the wellness test.
9F Rotation range of motion out of
specification
Run the wellness test.
A0 Sled range of motion out of
specification
Run the wellness test.
B0 Command from the library controller to
robotics controller did not complete in
time allotted
!
Reset the device and retry the
operation.
!
If the problem continues,
contact customer support.
B1 Robot controller reported format error
on command from library controller
!
Reset the device and retry the
operation.
!
Update the Library firmware to
the latest version.
B2 Communication to robot from library
controller failed
Run the wellness test.
B3 Robot stopped due to a released
magazine
!
Check that all magazines are
completely inserted and retry
the operation.
!
If this error was caused by a
manual magazine removal,
replace the magazine and try
the operation again.
B4 “Tape in gripper” sensor did not report
the expected value
!
Remove the magazines and
inspect them for a stuck tape.
If no tapes are stuck in the
magazines, shine a light in one
of the open magazine bays to
see if there is a tape in the
robot or drive. If there is a tape
in the robot, replace the
magazines and power-cycle
the device. If there is a tape in
a drive, replace the magazines
and run the Force Tape Eject
operation.
!
Run the wellness test.
Table 5-2. Main Error Codes
Error Code Description Details and Solution